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A
Rating: 3 out of 5
I would give 8/10 the prices are reasonable but some parts are still a bit expensive compared to other sites
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
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Rating: 3 out of 5
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A
Rating: 1 out of 5
Well, I am disappointed because the YCF pilot motorcycle commander and start received, so I am disappointed and my son even more.
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Response from MiniMX
Hello, Following your order, we proposed a total coverage due to this preparation error (YCF departure) in order to proceed with the standard change of this delivery. Following your decision to keep this model, a commercial gesture has been credited to you as well as your loyalty points retained on the initial amount. We apologize again for this inconvenience and remain at your disposal at 09.72.39.05.37. Best regards, Alex Mini MX
A
Rating: 1 out of 5
Not satisfied, he does not answer the phone or email!!! Incomplete order.
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Response from MiniMX
Hello, We have not received any email from you, could you please let us know what was missing with your hoses so that we can send them to you? We also remind you that we remain at your disposal at 09.72.39.05.37 to handle all requests quickly. Best regards, Mini MX
A
Rating: 3 out of 5
Less and less satisfied
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Response from MiniMX
Hello, We have noted your request, however in order to return your parts we ask for a supporting photo to be sent by email to [email protected] or the return of the part in order to proceed with the exchanges. We thank you for your understanding and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
A lot of choices but very average rigor. Out of 3 orders, 2 errors (wrong item sent twice in a row or missing item)
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A
Rating: 3 out of 5
Some items did not satisfy me :/
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A
Rating: 3 out of 5
Good customer service, the only complaint I have is that there is a crucial lack of information about the parts, and many inconsistencies.
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A
Rating: 1 out of 5
Satisfactory until I realized that there is no tracking on the sent packages... motorcycle down for a rear rim for almost a month and a half or more... 2 orders of rims. 2 rims damaged upon receipt... (stuck bearing)
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Response from MiniMX
Hello, The tracking numbers are automatically communicated to you on your Mini MX account, we invite you to check in the 'Order History' section and click on the relevant order. Given the problems encountered with your rims, do not hesitate to contact us to resolve this issue. You selected 2 rims from 2 different series, it is possible that the problem does not come from the rims. Best regards, Mini MX
A
Rating: 3 out of 5
not bad
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A
Rating: 3 out of 5
..
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Response from MiniMX
Hello, In order to improve our services, we would like to get back to you to obtain information about the progress of your order. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
nice site
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A
Rating: 1 out of 5
Very unhappy with customer service. Order placed on October 6, to this day still nothing received, no explanation. My order remained in preparation for x days for parts that were in stock, €7.90 for shipping for such a wait, shameful!!!
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Response from MiniMX
Hello, Your order required a restocking delay, we sincerely apologize for this unusual delay, your order was shipped this Friday 11/10/2013. A sales representative will contact you to offer you a commercial gesture. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
Lack of riders, terrain photos? The life of the mini "roll"
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Response from MiniMX
Hello, We communicate via our Facebook page regarding our Teams and news of the Mini, we support and accompany our Pro MX Lab Team (which finished 3rd in the French Pit Bike Championship this Weekend) and also develop riders and Amateur Teams. We take your relevant remark into account and thank you for your interest in Mini MX. Remaining at your disposal, Sportively, Mini MX
A
Rating: 3 out of 5
Good experience
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A
Rating: 3 out of 5
it's okay, nothing to say about the site it's very clear!
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A
Rating: 1 out of 5
I ordered oil seals, I did not receive the right size and I did not make a mistake in ordering, then I ordered an oil radiator and the plastic protection grille was missing and I ordered the hoses with it, not the right size of banjo bolts and two were missing!!!!
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Response from MiniMX
Hello, To resolve your various issues regarding your order, you can contact us at 09.72.39.05.37. Also, if the products received do not match or are not compatible, you can request a return. Best regards, Mini MX
A
Rating: 3 out of 5
Good quality. But the carrier is not serious at all
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A
Rating: 3 out of 5
the site is very good
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A
Rating: 3 out of 5
Clear site.
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A
Rating: 3 out of 5
lack of choice of parts or difficult to find
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Response from MiniMX
Hello, In order to improve our selection, what spare parts would you like to find on our site MiniMX.fr Best regards, Mini MX
A
Rating: 1 out of 5
Delivery time not respected, 6 days instead of 24 hours for an available part.
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Response from MiniMX
Hello, There were delivery problems due to bad weather which led to a ban on driving throughout French territory, which explains your delay. Best regards, The MiniMX team
A
Rating: 3 out of 5
attractive for young people, it degrades afterwards!!!
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A
Rating: 3 out of 5
good overall. disappointed on a single order
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A
Rating: 3 out of 5
A
Rating: 3 out of 5
very good site
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A
Rating: 3 out of 5
Well-organized site
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A
Rating: 3 out of 5
it's a good site, it is serious, there is a choice in models and prices
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A
Rating: 3 out of 5
there is a choice in parts models and prices, the delivery is serious
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A
Rating: 3 out of 5
THE IMAGES DO NOT MATCH THE RECEIVED PARTS
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A
Rating: 3 out of 5
yes it's not too bad
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