The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I am quite unhappy because I bought an item of a certain value and I was charged almost 20 euros for shipping, I don't find that very commercial. I sent an email to report it and of course, no response, the customer service leaves much to be desired, it's a shame because the items sold are of very good quality.
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Response from MiniMX
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the shipping costs have been a source of dissatisfaction. Unfortunately, shipping costs cannot be free, as we have experienced an increase in transport costs in recent years, which does not allow us to offer this service. Therefore, there is a contribution to shipping costs for the dispatch of vehicles. We have received your email and responded to it; we noted that the response did not meet your expectations, but once again, if we could economically offer you free shipping, we would do so without hesitation. Being a merchant yourself, you understand that the various price increases that merchants have faced recently force us to review our pricing policies, especially regarding transport. Best regards, The minimx.fr team
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Sebastien M.
Rating: 3 out of 5
The delivery was supposed to be made today but still nothing, otherwise customer service is top-notch, easy access site
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Miguel R.
Rating: 1 out of 5
Order of a motorcycle announced as “in stock” with delivery within 48 hours after receipt of payment. Result? More than three weeks of waiting, no information, and a delivery now announced in a month, because documents are missing… documents that I was never informed I had to provide. Non-existent customer service: no communication, no transparency. I had to call them myself from Switzerland (at my expense) to learn that the motorcycle was actually out of stock, despite the “available” indication on the site. The cherry on top: their site even displayed the order as “delivered” when it was stuck in customs. Result: spoiled birthday gift for my little brother. No solution proposed, no compensation, nothing. Avoid if you are looking for a serious site. This kind of practice borders on false advertising.
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Nathanaël Q.
Rating: 3 out of 5
It's a very good site, I usually order from them, but despite that, I have had delivery issues several times (1 week delay for a 24h delivery..)
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Adrien H.
Rating: 1 out of 5
Order still not arrived
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Anthony G.
Rating: 1 out of 5
You sold me a motorcycle that was not in stock while it is still displayed as in stock on your website, I had to add 150€ to get another one that I didn't necessarily like. Your seller promised me an engine oil can that I never saw, not to mention the very disappointing delivery time from mini mx
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Response from MiniMX
Hello, We are sincerely sorry to learn that your experience with us did not meet your expectations. Regarding the oil can, I will credit the amount to your customer account. Best regards, The minimx.fr team
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Ludovic G.
Rating: 3 out of 5
Long shipping, the motorcycle I chose was in stock and I had to call several days later to be told that my order was blocked due to lack of stock... I had to wait 3 weeks..
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Charles C.
Rating: 3 out of 5
full of defects on it and I ordered an iPone pack I received a putoline pack not much bad but it's still annoying anyway
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Ludovic R.
Rating: 1 out of 5
I did not receive my wiring harness provided with my engine for an order of 1600 euros, so I ordered a harness from another supplier, happy to have been a customer with you
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Response from MiniMX
Hello, I think you are mistaken about the supplier, as you did not order an engine from us but indeed a harness for Daytona. Your orders with us amount to 43.98€ (Daytona harness) and 81.98€ (SKYTEAM tank). So happy to have you as a customer :-) Best regards, The minimx.fr team
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Alexis A.
Rating: 1 out of 5
Defective package and poor quality
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Julien B.
Rating: 1 out of 5
The regulator does not work, I connected it, no voltage output
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David B.
Rating: 1 out of 5
It does not correspond at all to the motorcycle. Yet I took it based on the motorcycle references. I will return it. However, I am very satisfied with the after-sales service of the company. I had a breakdown on another motorcycle model. They immediately sent me the parts needed for the repair
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Maxime L.
Rating: 3 out of 5
Delivered after a month too big nozzles and clutch problem
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Enzo L.
Rating: 1 out of 5
Ordered on the 8th and still not received, we are on the 20th
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Response from MiniMX
Hello, We are sorry to learn that you have not yet received your order. It was placed on 08/06 and shipped on 09/06, by checking your DPD France tracking shipped since 09/06, it seems that you can provide the information for delivery, it is indicated: 17/06/202516:15 The delivery instructions have been taken into account. Thank you for your understanding and support. Best regards, The minimx.fr team
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Théo D.
Rating: 1 out of 5
Wrong item
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Response from MiniMX
Hello, We are sincerely sorry to learn that our item did not meet your expectations. You ordered a double foam air filter in 44mm, what problem did you encounter? On which carburetor and pit bike do you wish to install it? Best regards, The minimx.fr team
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Nathan G.
Rating: 3 out of 5
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Enzo L.
Rating: 3 out of 5
The motorcycle had a lot of delivery delays. The customer service is very responsive, the motorcycle after 1 test is very good just a few adjustments to make at idle. Just have to see over time how it behaves
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Hugo V.
Rating: 1 out of 5
Paying 13€ to have the order the next day and still not received since 10/06/2025, so not happy at all
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Loic T.
Rating: 3 out of 5
A lot of waiting to receive a defective motorcycle
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Jerome B.
Rating: 3 out of 5
I had a delay in my order, the cardboard box was damaged as well as the metal structure and the anti-parasite is broken, I had to buy another one in another store but otherwise the motorcycle is super cool, I recommend it. For my part, it was a 250 E, R, Z.
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Isabelle D.
Rating: 1 out of 5
Ordered on June 7th with home delivery in 24/48h, except received on June 13th, what’s the point of paying for delivery at this price to not be delivered on time
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Response from MiniMX
Hello, We thank you for your feedback and are sincerely sorry to learn that your order did not arrive within the expected time. Let’s remember that June 7th is a Saturday and that June 9th is a holiday, your order did not suffer from preparation delays since it was prepared and shipped without delay on the 9th, it was therefore handed over to DPD France who delivers on average in 24h to 48h. I understand that the delivery time could have been shorter, but this is due to the holidays which increase volumes at carriers (as every year) and slow down shipments, this is independent of our will, we could not prepare your order more quickly. Best regards, The minimx.fr team
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Hugo V.
Rating: 1 out of 5
Delivery not on time and hours
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Response from MiniMX
Hello, We thank you for taking the time to share your experience. We do not understand your comment since your order placed on 02/06 at 22:08 was sent on 03/06 at 13:12 by Colissimo, it was picked up 48 hours later on 05/06 at the pickup point you selected. Let's remember that the average delivery times for Colissimo are 48h/72h, ultimately Colissimo was ahead of its average delivery time. :-) Best regards, The minimx.fr team
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Antoine P.
Rating: 3 out of 5
Very good site with many quality parts at not very expensive only negative point the processing and delivery time count a week for your package
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Mathias G.
Rating: 3 out of 5
Not bad
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Thomas A.
Rating: 3 out of 5
I bought a mini motorcycle and received it with all the deco kits that come off and apparently they can't have any in customer service a bit disappointed...
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Aurelien F.
Rating: 3 out of 5
Correct
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Clément B.
Rating: 3 out of 5
Following a purchase on the Minimx site for a Probike 300cc SX motocross I received it well after a week but the cardboard packaging was almost torn everywhere as if someone had looked inside... The motocross weighing 117kg was delivered on a half-damaged pallet and not even wrapped (no support). When the delivery person showed up in front of me for the delivery he even pointed out to his supervisor that the box was damaged everywhere and that the customer (me) might not accept the package... So upon receipt I had to open with the delivery person the little packaging that was still holding to check the state of the motocross... The delivery person admitted to me that the motorcycle had fallen several times in his truck because it was not strapped... Is that normal? I don't think so... I accepted the package because I didn't notice anything until the assembly... scratched fork and at the frame level the footpeg location twisted... I am sure that the motorcycle fell on that side. Anyway, otherwise good motorcycle very bad packaging and especially very very bad delivery person
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Damien C.
Rating: 3 out of 5
Paint chip on the fork. Otherwise it looks correct
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Gaétan F.
Rating: 3 out of 5
Some bugs but otherwise very fast and very good quality
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Cindy M.
Rating: 1 out of 5
Sent damaged goods
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Response from MiniMX
Hello, We sincerely thank you for sharing your experience, even if it does not meet our standards. We are truly sorry to learn that you received damaged goods. Your feedback is essential to help us improve the quality of our shipments and we are careful to analyze this type of situation attentively. If you wish to return the product, do not hesitate to contact our customer service. We hope to have the opportunity to serve you better in the future. Best regards, The minimx.fr team
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Marcus B.
Rating: 3 out of 5
Satisfied with the wheel but not the right axle size...
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Louis G.
Rating: 1 out of 5
The key of the crankshaft is broken
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Response from MiniMX
Hello, The key you received is the standard key from YX factories. If it broke, I think you must have a motor problem that caused the breakage; I doubt the problem comes from the key itself. Best regards, The Minimx.fr team
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Noah G.
Rating: 3 out of 5
The product corresponds, but we ordered the wrong diameter, contacted customer service and no news, however the product corresponds, in good condition, and fast delivery
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Ducarteron M.
Rating: 1 out of 5
2 weeks 2 weeks that I am waiting for my cable while I bought a delivery in 24 48h clearly stated
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Jason M.
Rating: 3 out of 5
Spare part of poor quality. Availability of parts too long on this site.
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Jeff S.
Rating: 1 out of 5
Loyal customer since always with numerous purchases such as dirt / fork etc. Last order was a new fork arrived damaged in all corners with a faulty thread, I ask for a commercial gesture and they offer me 20€ (I find that shameful) and they don't care that I have bought many items etc., even if it means losing me for the modest sum of 20€. I could not return it because it was mandatory for me to be able to ride with it, in short, you have lost a good customer for 20€
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Response from MiniMX
Hello, We sincerely thank you for your loyalty and for sharing your experience. We are sorry to learn that the last order did not meet your expectations and that the situation was not resolved satisfactorily. The packaging of forks is problematic, especially for carriers; we have reported this information several times and are suffering from the situation. We offered you a 10% discount on the fork or the return for a refund, concerned about responding favorably to your dissatisfaction, we asked our manager if he could reconsider his position on your commercial gesture. Best regards, The minimx.fr team
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Dorian L.
Rating: 1 out of 5
More than 3 weeks waiting for a small paper carburetor gasket No information from minimx
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Sébastien P.
Rating: 1 out of 5
Poorly done disappointed
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Oustric B.
Rating: 3 out of 5
Not enough details on the products sold
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Charles D.
Rating: 3 out of 5
catastrophic delivery motorcycle received front rim very damaged tank scratched kick bent change carrier or put a wooden box instead of cardboard.
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