The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
False advertising no hydraulic brake and not the same adjustment I already left a message on your site and no one called me back I will not hesitate to give you bad publicity if you do not call me back to good listener
Translated reviews
Response from MiniMX
Hello, We apologize if an error occurred on a product description. Please know that we do everything possible to avoid this type of problem. If the product does not suit you, we can proceed with the return and refund of it. After verification, we have received no email from you, do not hesitate to call us if needed, we are available from Monday to Friday from 9 am to 6 pm. Thank you for your understanding, The minimx.fr team
E
Erwan B.
Rating: 3 out of 5
Well if you generally just the delivery time is not respected and the packaging of some packages is not adequate
Translated reviews
E
Eliott L.
Rating: 1 out of 5
Super motorcycle product very well, but for the shipping very complicated no deadlines respected marked in stock on the internet while not, in short, I ordered precisely because it was the only one in stock
Translated reviews
Response from MiniMX
Hello, Sorry for the delay of a few days, we should have received the shipment earlier and unfortunately with the holidays, it delayed the delivery. Please excuse us for this inconvenience which is usually not in our habits. Best regards, The minimx.fr team
C
Carla O.
Rating: 3 out of 5
Fast delivery but catastrophic. The delivery person indicates to be there either 8 hours before the scheduled time because I chose a very precise delivery slot, moreover he was not in the right city so I had to move after having him on the phone saying he was waiting for me. Once arrived at the location I waited nearly 2 hours before he came back while he was supposed to be there 5 minutes after my arrival. The communication was very complicated because they did not understand French well result I lost 2 hours and had to move to another city while I was supposed to be delivered to my home.
Translated reviews
N
Nicolas M.
Rating: 1 out of 5
Hello, I have not received my order....
Translated reviews
D
Djibril O.
Rating: 1 out of 5
The after-sales service is very poor. Very complicated to make a return
Translated reviews
S
Steve R.
Rating: 1 out of 5
False advertising on delivery!
Translated reviews
T
Thomas P.
Rating: 3 out of 5
For all consumables and other easily breakable parts (brake lever, gear selector...) the details of the parts are poorly explained the photos do not always correspond often not available be careful before ordering.
Translated reviews
M
Matthias H.
Rating: 1 out of 5
Delivery within 24/48h don’t count on it, order placed on 28/04 received on 15/05. They do not know how to manage their stock and sell you products that they do not even have on site. Avoid for vehicles!!!
Translated reviews
Response from MiniMX
Hello, Your order was for a DRIFT 150cc 14"/17" which was on pre-order, we had a slight delay in reception and did our best to catch up, it seems that this was not enough to satisfy you, our stocks are synchronized on the site and displayed when it is a pre-order. Your order placed on 28/04 at 5 pm was shipped upon receipt of the DRIFT, this adds to the public holidays, we are sincerely sorry that the delivery took so long. Aware of your dissatisfaction with the delay, please believe that we did our utmost to reduce the delay both in the preparation and shipping of your order. Best regards, The Minimx team
S
Sébastien P.
Rating: 1 out of 5
I was disappointed because of a lack of paint and a dent where the screw for the brake disc is
Translated reviews
P
Pauline M.
Rating: 1 out of 5
Hello. We have placed orders 3 times. Twice the motorcycle chain came off after 5 minutes
Translated reviews
Response from MiniMX
Hello, I am sorry that your chain broke for the 3rd time but I think you have a setting problem and that the problem does not come from the chain. A transmission chain must be adjusted to avoid derailing if not tight enough or breaking if too tight. A tutorial on our YouTube channel is available to help you; otherwise, do not hesitate to contact us so we can assist you. Best regards, The minimx.fr team
L
Lucas M.
Rating: 3 out of 5
Manual information.
Translated reviews
A
Aurelien Z.
Rating: 1 out of 5
Quad crz 110 cc to avoid, just like mini mx and its shattered customer service.
Translated reviews
Response from MiniMX
Hello, We thank you for taking the time to share your experience. We are sincerely sorry to learn that the CRZ 110 cc quad did not meet your expectations and that our after-sales service may have disappointed you. I tried to raise a ticket using your email but I cannot find any after-sales request under your name and order. What is happening to you? Best regards, The minimx.fr team
F
Fabrice T.
Rating: 1 out of 5
Very disappointed because the gaskets are not the right size even though it is indicated that it is compatible with my engine. Misplaced studs. Had to reinstall the old ones.
Translated reviews
Response from MiniMX
Hello, These are indeed the original compatible gaskets for LIFAN and YX that we have been selling since 2012. What engine number do you have and where does the engine come from? Best regards, The minimx.fr team
J
Julien D.
Rating: 3 out of 5
Customer service really leaves much to be desired, if you don't like your job change...
Translated reviews
T
Thomas A.
Rating: 1 out of 5
Hello Following the order of 01/05/2025. I still haven't received anything, I find it long. Thank you
Translated reviews
Response from MiniMX
Hello, Your order was placed on May 1st (holiday) and prepared and shipped on May 2nd without delay and handed over to Colissimo for delivery to a pickup point. I invite you to track your package which is currently being delivered to the selected pickup point. Best regards, The minimx.fr team
F
Franck C.
Rating: 1 out of 5
I am still waiting for the sticker kit for the motorcycle bought for my son 125 dirt, I am indeed not happy
Translated reviews
Response from MiniMX
Hello, Your order concerns spare parts, we tried to find the order you mentioned with your name and email and could not find your request for the sticker kit. Can you provide me with more information so that I can escalate the information to customer service? Best regards, Mini MX
A
Alexis B.
Rating: 3 out of 5
The product sold does not correspond to my vehicle
Translated reviews
D
Dimitri S.
Rating: 3 out of 5
First carrier complicated to reach by phone
Translated reviews
G
Giovanny G.
Rating: 3 out of 5
the order is extremely long to arrive still not received to this day !! I would like a commercial gesture from you!
Translated reviews
G
Gregory V.
Rating: 1 out of 5
Hello order placed on March 21 received on April 26!
Translated reviews
Response from MiniMX
Hello, You ordered a CRZ 16" balance bike, this product was indicated as pre-order and has experienced a delay with the supplier. We sincerely apologize for this long wait which is beyond our control, and we hope that you are nonetheless satisfied with your balance bike. Best regards, The minimx.fr team
H
Harmony D.
Rating: 3 out of 5
I can't give less because the team on the phone was really cool, but really the shipping delay is outrageous! Ordered on February 18 received on April 23 almost 3 months of waiting. Between forgotten container, customs control and so on the wait was frankly too long for a delivery at 80 euros. A small commercial gesture of an hour counter worth 18 euros offered, I would have preferred a small can of oil for my bike. Otherwise, the 300 ERZ was very well packaged and the Minimix team was very nice.
Translated reviews
B
Benjamin L.
Rating: 3 out of 5
The motorcycle is in accordance with my request but I had a fuel leak from the carburetor so I asked them to clean it and now everything runs smoothly.
Translated reviews
M
Mathieu G.
Rating: 1 out of 5
Following this order, two messages to customer service without any responses...
Translated reviews
Response from MiniMX
Hello, We are sincerely sorry but we have no email from you, you received a 14" rear cross tire, what problem are you experiencing with this product? As a reminder, our email is [email protected] Best regards, Mini MX
V
Vianney G.
Rating: 3 out of 5
Well nothing to say
Translated reviews
W
Wilfried C.
Rating: 1 out of 5
Parts that rattle
Translated reviews
F
François M.
Rating: 3 out of 5
box damaged upon delivery without damage to the motorcycle, no paper version assembly guide and forgot the stickers......
Translated reviews
B
Bassin P.
Rating: 1 out of 5
I received the engine I ordered with scratches and the ignition cover cracked
Translated reviews
Response from MiniMX
Hello, We apologize for the damage incurred during transport, unfortunately beyond our control. Did you make a reservation on your package? Did you contact customer service and/or support to report it? Best regards, Mini MX
E
Enzo P.
Rating: 1 out of 5
On the order placed, many parts are different from my friends' motorcycles (they have 4 and many parts are different from mine) including the charger which is not compatible, battery performance seems lower on mine as it is the same weight and size as my friend's and he goes faster than me on a straight line on asphalt (my level of control of the motorcycle does not change anything in this case) brake levers, fork springs, gray suspension attachment instead of black, handlebar foam, smaller footpegs on mine, rear wheel attachments and other small annoying details
Translated reviews
Y
Yanis F.
Rating: 3 out of 5
The battery is not reliable it's been a week since I have it...
Translated reviews
J
Julien D.
Rating: 1 out of 5
Disgraceful delivery, I still haven't received anything.
Translated reviews
Response from MiniMX
Hello, Your package was indeed sent without delay on 16/04 following your order of 15/04. We note that you chose a pickup point and that it was delivered on 19/04, and you picked up your package on 21/04. If everything is in order, could you reconsider your rating? Best regards, Mini MX
J
Jean-Philippe C.
Rating: 1 out of 5
2 orders placed and no parts match! The motorcycle is from December 2024 and remains unusable as no parts are available!! For your information, I bought 4 motorcycles in 1 month
Translated reviews
Response from MiniMX
Hello, You purchased a steering column for a CRZ ERZ model, on which machine do you wish to install the steering column? Is it on the 300cc PROBIKE? We need to request the part from the manufacturer Probike. Please feel free to contact customer service so we can assist you. Best regards, Mini MX
B
Bastien D.
Rating: 1 out of 5
Way too long to ship the order
Translated reviews
Response from MiniMX
Hello, We thank you for your feedback regarding the shipping time of your order. The Michelin inner tube experienced a 2-day delay, your order placed on 08/04 could only be shipped on 11/04. We sincerely apologize for this delivery delay. Best regards, The minimx.fr team
L
Lyrann T.
Rating: 3 out of 5
Arrived super fast
Translated reviews
L
Louis P.
Rating: 1 out of 5
Upon receiving my package, the part was bent! Additionally, I sent an email to contact with no response from them, very disappointed!
Translated reviews
Response from MiniMX
Hello, We are sincerely sorry to learn that your order arrived in an unsatisfactory condition and that you did not receive a response to your email. Please note that we are open from Monday to Friday and if we have not been able to respond promptly by email, you can reach us by phone for free at 0972390537. Best regards, The minimx.fr team
C
Cyrannow C.
Rating: 1 out of 5
I ordered a front and rear wheel, I received two rear wheels and they are not responding to my emails for a return
Translated reviews
L
Luca S.
Rating: 1 out of 5
Order placed and delivered on time, vehicle conforms to the description, however the assembly instructions are really zero, incomprehensible, you can't see the images properly, one wonders if it's not done on purpose, haven't tried it yet for now, we'll see.
Translated reviews
Response from MiniMX
Hello, Thank you for sharing your impressions about your order. We are pleased to learn that the delivery was made on time and that the vehicle meets your expectations. Regarding the assembly instructions, the CRZ brand can provide us with the PDF version which is normally available in the manual. We are also at your disposal if you have any questions. Perhaps the rating of 1/5 is a bit harsh considering that the manual is independent of our will as a reseller.... Best regards, The minimx.fr team
Y
Yannick R.
Rating: 3 out of 5
Perfect website
Translated reviews
M
Michael D.
Rating: 3 out of 5
Because I paid 4 euros in extra fees that I will never see again.. stock not stock
Translated reviews
T
Theo B.
Rating: 3 out of 5
Super good
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 