Hello, You placed your order on Sunday, October 11, the weekend our warehouse being closed, your order was prepared and shipped on Monday 12 in the morning. Our transport partner Colissimo indeed encountered difficulties in delivering your package on time to your delivery point. They did not respect the 72h delivery deadlines. You can therefore contact our customer service at 09 72 39 05 37 to file a complaint about the delivery times, they can offer you a commercial gesture. Regarding the condition of your parts upon receipt, our transport partners do not always take care of our packages. Despite all the precautions we take (individual packaging of items, reinforced cardboard, bubble wrap in the box, etc.), it may happen that items arrive damaged. All our parts are checked before shipping, and all are in new condition. Can you send photos of the items you received to
[email protected] to show the damage to your items? We take your feedback into account, and we will double our efforts to protect the parts during transport. We remain at your disposal, Sportively MiniMx