Customer reviews of MiniMX

9 /10

Based on 27 545 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1 and 4 stars

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Hassen M.

Published on 03/05/2025 à 13h14

Good

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Nathan M.

Published on 30/04/2025 à 17h41

Very good customer service attentive for any information, very friendly!!

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Gregory V.

Published on 29/04/2025 à 13h47

Hello order placed on March 21 received on April 26!

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Response from MiniMX Published on 29/04/2025

Hello, You ordered a CRZ 16" balance bike, this product was indicated as pre-order and has experienced a delay with the supplier. We sincerely apologize for this long wait which is beyond our control, and we hope that you are nonetheless satisfied with your balance bike. Best regards, The minimx.fr team

Olivier S.

Published on 29/04/2025 à 09h12

Identification of needs very easy, and interesting video

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Logan L.

Published on 28/04/2025 à 10h34

October 10

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Fabrice M.

Published on 27/04/2025 à 21h33

Service attentive and professional but I am waiting for my issue with the Spy seal to be resolved otherwise great

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Mathieu G.

Published on 27/04/2025 à 16h01

Following this order, two messages to customer service without any responses...

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Response from MiniMX Published on 28/04/2025

Hello, We are sincerely sorry but we have no email from you, you received a 14" rear cross tire, what problem are you experiencing with this product? As a reminder, our email is [email protected] Best regards, Mini MX

Brayahn V.

Published on 26/04/2025 à 07h08

Very fast especially when it's urgent, thanks again

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Wilfried C.

Published on 25/04/2025 à 08h25

Parts that rattle

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Bassin P.

Published on 22/04/2025 à 12h43

I received the engine I ordered with scratches and the ignition cover cracked

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Response from MiniMX Published on 24/04/2025

Hello, We apologize for the damage incurred during transport, unfortunately beyond our control. Did you make a reservation on your package? Did you contact customer service and/or support to report it? Best regards, Mini MX

Enzo P.

Published on 22/04/2025 à 09h00

On the order placed, many parts are different from my friends' motorcycles (they have 4 and many parts are different from mine) including the charger which is not compatible, battery performance seems lower on mine as it is the same weight and size as my friend's and he goes faster than me on a straight line on asphalt (my level of control of the motorcycle does not change anything in this case) brake levers, fork springs, gray suspension attachment instead of black, handlebar foam, smaller footpegs on mine, rear wheel attachments and other small annoying details

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Lies F.

Published on 21/04/2025 à 20h24

I received my order in 8 days while it was marked 2 days. But the ordered parts are compliant

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Yohan C.

Published on 21/04/2025 à 13h02

Good quality/price ratio, several orders on this site, never disappointed

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Julien D.

Published on 21/04/2025 à 11h07

Disgraceful delivery, I still haven't received anything.

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Response from MiniMX Published on 24/04/2025

Hello, Your package was indeed sent without delay on 16/04 following your order of 15/04. We note that you chose a pickup point and that it was delivered on 19/04, and you picked up your package on 21/04. If everything is in order, could you reconsider your rating? Best regards, Mini MX

Benjamin B.

Published on 20/04/2025 à 09h02

Well packaged.

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Jean-Philippe C.

Published on 20/04/2025 à 07h23

2 orders placed and no parts match! The motorcycle is from December 2024 and remains unusable as no parts are available!! For your information, I bought 4 motorcycles in 1 month

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Response from MiniMX Published on 24/04/2025

Hello, You purchased a steering column for a CRZ ERZ model, on which machine do you wish to install the steering column? Is it on the 300cc PROBIKE? We need to request the part from the manufacturer Probike. Please feel free to contact customer service so we can assist you. Best regards, Mini MX

Benjamin P.

Published on 17/04/2025 à 10h04

The site is good

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Christophe L.

Published on 17/04/2025 à 06h45

Very responsive.

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Bastien D.

Published on 16/04/2025 à 16h19

Way too long to ship the order

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Response from MiniMX Published on 17/04/2025

Hello, We thank you for your feedback regarding the shipping time of your order. The Michelin inner tube experienced a 2-day delay, your order placed on 08/04 could only be shipped on 11/04. We sincerely apologize for this delivery delay. Best regards, The minimx.fr team

Pierre G.

Published on 14/04/2025 à 10h52

Fast delivery, but regarding the information, a lot of inaccuracies, especially the spare part numbers that do not correspond to the concerned motorcycle, especially the gunshot mx3r oil filter that was recommended to me is not exactly the original one! You cannot find the engine breakdown for this motorcycle on the site, so it is very difficult to order parts.

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Patrice P.

Published on 13/04/2025 à 16h04

Very good site. Compliant parts. Fast delivery.

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Sébastien P.

Published on 13/04/2025 à 14h20

Good

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Alexandre J.

Published on 13/04/2025 à 09h43

The delivery

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Fabrice L.

Published on 13/04/2025 à 05h37

Good value for money

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Jayson C.

Published on 12/04/2025 à 13h00

Pocket quad ordered for my daughter, very good follow-up and fast shipping, the quad was very well packaged.

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Alexandre R.

Published on 11/04/2025 à 08h09

Super fast, conforms to what I ordered, I really recommend mini mx, very serious.

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Louis P.

Published on 09/04/2025 à 14h58

Upon receiving my package, the part was bent! Additionally, I sent an email to contact with no response from them, very disappointed!

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Response from MiniMX Published on 15/04/2025

Hello, We are sincerely sorry to learn that your order arrived in an unsatisfactory condition and that you did not receive a response to your email. Please note that we are open from Monday to Friday and if we have not been able to respond promptly by email, you can reach us by phone for free at 0972390537. Best regards, The minimx.fr team

Bruno S.

Published on 09/04/2025 à 09h32

Order compliant, good quality of products. However, be careful with the assembly to do before using and a start-up to plan. Not necessarily any manuals, so you need to know about mechanics if you do it yourself. Delivery service very correct and packaging very secure. Perfect.

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Cyrannow C.

Published on 08/04/2025 à 20h49

I ordered a front and rear wheel, I received two rear wheels and they are not responding to my emails for a return

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Luca S.

Published on 08/04/2025 à 17h22

Order placed and delivered on time, vehicle conforms to the description, however the assembly instructions are really zero, incomprehensible, you can't see the images properly, one wonders if it's not done on purpose, haven't tried it yet for now, we'll see.

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Response from MiniMX Published on 09/04/2025

Hello, Thank you for sharing your impressions about your order. We are pleased to learn that the delivery was made on time and that the vehicle meets your expectations. Regarding the assembly instructions, the CRZ brand can provide us with the PDF version which is normally available in the manual. We are also at your disposal if you have any questions. Perhaps the rating of 1/5 is a bit harsh considering that the manual is independent of our will as a reseller.... Best regards, The minimx.fr team

Nicolas G.

Published on 08/04/2025 à 11h53

Clear site

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Sébastien V.

Published on 07/04/2025 à 09h06

Very good product, after we went for a ride, we will see later.

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Myriam E.

Published on 07/04/2025 à 04h40

Perfect,

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Matthew M.

Published on 06/04/2025 à 11h37

Good, let's see the reliability of the engine over time, everything seems to be of good quality, in any case, I would recommend.

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Sébastien P.

Published on 05/04/2025 à 10h59

Satisfied

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Steven L.

Published on 04/04/2025 à 08h47

Shipping was quite fast, however, I never received the stickers supposedly as a gift.

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Adrien C.

Published on 04/04/2025 à 07h49

Overall, the motorcycle is great, except for a frame nut that is crooked, which broke the factory-mounted frame, and a small carburetor adjustment to be made. Otherwise, everything is fine. Good motorcycle.

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Ricardo D.

Published on 28/03/2025 à 09h35

8.5 very good

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Sofiane D.

Published on 27/03/2025 à 08h25

Nothing to say except for the lack of a home delivery option.

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Amar M.

Published on 26/03/2025 à 16h02

Good

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