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A
Rating: 4 out of 5
Communication problem with the carrier, wrong phone number provided.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Complete order! Only downside, high shipping costs for just a segment pouch that could go as a max letter well protected.. Otherwise satisfied with the order!
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A
Rating: 1 out of 5
Very poor delivery, I placed my order on the 2nd and on the 11th still nothing. Very disappointed.
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Response from MiniMX
Hello, Your package has indeed been shipped, however there seems to be a problem with the delivery by Colissimo. We are doing everything necessary and a complaint has been opened with Colissimo to process your package as quickly as possible. Remaining at your disposal at 0972390537. Best regards, Mini MX
A
Rating: 4 out of 5
Intuitive site
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A
Rating: 4 out of 5
Good product, compliant, fast shipping, nothing to say for now
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A
Rating: 4 out of 5
Damaged package but nothing was missing, otherwise very fast delivery and good quality
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A
Rating: 1 out of 5
10 parts ordered 4 that did not fit (1 brake disc too large, disc fixing screws unsuitable for the disc, a chain roller too large and handle grips too small)
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Response from MiniMX
Hello, The dimensions of the discs are indicated on the product sheet, indeed a 210mm disc is too large for the rear, you need a 190mm. On the product sheet of the rear brake kit, you can add an option for a 190mm brake disc. However, if your products do not fit, you can return your items, contact us at 0972390537. Remaining at your complete disposal for any compatibility questions. Best regards, Mini MX
A
Rating: 4 out of 5
Very good; assembly videos could be useful though
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A
Rating: 4 out of 5
Fast delivery and everything was present
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Rather good
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A
Rating: 4 out of 5
Fast and careful delivery. Lack of precision on the site for certain products, such as diameter, depth, axis.
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A
Rating: 4 out of 5
Very good, serious, just needs a bit more details to avoid ordering mistakes.
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Good products. Compliant with the site.
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
I couldn't find all the parts I needed for the CRZ brand and you should provide screws with the brake kits
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 1 out of 5
Black footpegs ordered and I received raw steel footpegs (cheaper than the black ones)
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Response from MiniMX
Hello, The reference shipped seems to be the correct one, do you have a photo to send again by email to [email protected]? We only have a selection of steel footpegs in our catalog, either metal gray or black steel. Remaining at your disposal at 0972390537. Sportively, Mini MX
A
Rating: 4 out of 5
Good for the order, however your customer service never provided me with answers to my questions by message. Very good site nonetheless, competitive prices and delivery times.
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A
Rating: 4 out of 5
Received everything as expected ;)
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A
Rating: 4 out of 5
Fast and reliable
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A
Rating: 4 out of 5
Hello, good site, fast delivery, compliant parts except for the brake lever already used.
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A
Rating: 1 out of 5
I received the right side but parts were loose in the box, the screws were all over the place! The brake levers are really crap! The KLX fairings do not fit my bike (bad manufacturing) and strangely the site no longer responds to my emails!! Very bad impression of this site! I will not order from you again, be careful!
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Response from MiniMX
Hello, We sincerely apologize for the inconvenience regarding the packaging of the box and we are taking the necessary steps to report the information to the preparers. If possible, please send us a photo of the packaging to support our request. Regarding the plastics, we have your request in progress, email responses can sometimes take 48 hours (especially after weekends) due to a large number of emails to process, and we strive to handle them as quickly as possible. You can also contact us more quickly by phone at 0972390537. Regarding the returnable levers, please also attach a photo by email as we currently have no record of this product. If your products do not suit you, you can return them for an exchange/refund/store credit. Remaining at your disposal quickly by phone at 0972390537. Sportively, Mini MX
A
Rating: 4 out of 5
Top, fast and gives good advice
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Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Lack of precision on the article
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A
Rating: 4 out of 5
Fast delivery but package in poor condition and damaged part
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A
Rating: 4 out of 5
No problem
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A
Rating: 1 out of 5
On several products ordered in 2 orders, I notice that when it is not expensive, it is not great. For the seat and the fairings, I am a bit disappointed but it's okay, I managed to assemble everything and the decoration kit is very pretty. However, the chain kit roller I received is cracked, I am furious. Moreover, it is this part that really annoyed me for all the little defects of the others which are honestly not too bad for the price. And since I have to pay half the price of the part to return it, well I will just sit on it. The part is now a decoration on my workbench in the garage. Honestly, I will try another site because I am disgusted.
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Response from MiniMX
Hello, Thank you for your feedback which allows the MiniMx site to improve. Your disappointment regarding the seat and fairings comes from the fact that you ordered the wrong reference? You mentioned receiving the cracked chain roller, have you contacted our customer service at 09 72 39 05 37 so they can find a solution for this problem? All our items are checked before shipping, it may happen that some items get damaged during transport, if that is the case we can take care of the roller you received at no cost to you. If in the future this exceptional situation were to happen again, do not hesitate to contact our after-sales service by email at [email protected] or by phone at 09 72 39 05 37. We remain at your disposal, Sportively, The MiniMx customer service
A
Rating: 4 out of 5
quite good
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A
Rating: 1 out of 5
I received my order 2 days after the expected deadline (72h), my cylinder head has a dent as well as the piston, not great but when buying new products I don't find that normal. In short, I will not order from this site again.
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Response from MiniMX
Hello, You placed your order on Sunday, October 11, the weekend our warehouse being closed, your order was prepared and shipped on Monday 12 in the morning. Our transport partner Colissimo indeed encountered difficulties in delivering your package on time to your delivery point. They did not respect the 72h delivery deadlines. You can therefore contact our customer service at 09 72 39 05 37 to file a complaint about the delivery times, they can offer you a commercial gesture. Regarding the condition of your parts upon receipt, our transport partners do not always take care of our packages. Despite all the precautions we take (individual packaging of items, reinforced cardboard, bubble wrap in the box, etc.), it may happen that items arrive damaged. All our parts are checked before shipping, and all are in new condition. Can you send photos of the items you received to [email protected] to show the damage to your items? We take your feedback into account, and we will double our efforts to protect the parts during transport. We remain at your disposal, Sportively MiniMx
A
Rating: 1 out of 5
Very bad, crf50 fairings purchased. They arrived bent and scratched all along. Thank you for making me buy used at the price of new.
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Response from MiniMX
Hello, we do not sell used parts, all our products are new, however it may happen that some parts were damaged during transport or packaging, can you send us a photo to [email protected] to process your after-sales request as quickly as possible. Best regards, Mini MX
A
Rating: 4 out of 5
Delivery time well respected I like that and product compliant
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Rating: 4 out of 5
good
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A
Rating: 1 out of 5
I received scratched clamps without packaging, and threaded on one side, in other words used, I find this quite pathetic. I received a 5 euro voucher as compensation.
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Response from MiniMX
Hello, We sincerely apologize for the inconvenience. We only sell new parts, however it may happen that parts were damaged during transport or were damaged at the factory. The return of this product would have been 100% covered for an exchange if the commercial gesture did not suit you. Remaining at your disposal at 0972390537. Sportively, Mini MX
A
Rating: 4 out of 5
Good but some parts are out of stock
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