Customer reviews of MiniMX

9 /10

Based on 27 545 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1 and 4 stars

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Beau-Maheut B.

Published on 18/02/2025 à 09h39

Good

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Audrey L.

Published on 18/02/2025 à 08h44

An excellent advisor Matthieu

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Watelet J.

Published on 18/02/2025 à 07h02

Perfect

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Carlos G.

Published on 17/02/2025 à 19h16

the delivery was made later than expected... but they kept me informed of where it was... There was no instruction manual for assembling some elements, but after contact, they gave me links to videos... The assembly is not complicated either... The motorcycle runs well, no adjustments to be made, my children have been riding it since this weekend and are satisfied. It is in the break-in period (three full tanks of gas and it will be done)

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Jean Nicolas B.

Published on 17/02/2025 à 07h52

As usual with the very professional site

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Pierre W.

Published on 17/02/2025 à 07h30

The order was not the right one...

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Brandon L.

Published on 16/02/2025 à 14h15

Delivery delayed and vise that fits in the cylinder head without forcing.

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Lucas M.

Published on 15/02/2025 à 10h25

Correct price, with rather fast shipping

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Maceo M.

Published on 12/02/2025 à 10h58

Only downside, no assembly instructions and recommendations for adjustments (chain,...) nor the first start-up. And did not receive the free sticker

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Mélanie C.

Published on 11/02/2025 à 17h29

Satisfied

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Tristan D.

Published on 10/02/2025 à 11h21

Very good

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Stella A.

Published on 09/02/2025 à 13h56

The site is very good!

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Cedrix C.

Published on 09/02/2025 à 08h04

Oil cover broken.

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Kremmp C.

Published on 08/02/2025 à 08h05

Motorcycle delivered in good condition

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Romain L.

Published on 01/02/2025 à 15h15

Top customer service, good price

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Jordan B.

Published on 27/01/2025 à 23h53

The after-sales service leaves much to be desired, very unpleasant!!!

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Samuel G.

Published on 27/01/2025 à 10h15

Navigation on the website is perfect but on the other hand, a lot of time before delivery, we have largely exceeded 72 hours, I ordered on 21/01/2025 and I will probably receive it on 28/01/2025

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Dylan P.

Published on 20/01/2025 à 12h28

Problem with the order, the return is at our expense despite a new order.

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Jerome T.

Published on 20/01/2025 à 10h27

Fast and complete

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Nolhan V.

Published on 19/01/2025 à 21h14

Unfortunately, I am quite disappointed, despite the delivery time being satisfactory, the rim arrived without any protection, all damaged everywhere with pieces floating in the rim :( I was eager given the reviews but very very disappointed, I will return it.

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Stéphane I.

Published on 19/01/2025 à 20h45

I ordered a motorcycle and consumables on a Monday morning from my work, in order to receive the motorcycle before the weekend. I rushed and forgot to enter my promo code. I informed the site in passing and they never accepted to refund me the difference which I find very uncommercial.

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Boidin J.

Published on 16/01/2025 à 15h50

First purchase made at minimx and not disappointed, product quality and service present, correct price and timely delivery. I recommend

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Patrice S.

Published on 11/01/2025 à 17h26

Good design

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Antoine P.

Published on 08/01/2025 à 16h17

Very good site.

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Raymond B.

Published on 08/01/2025 à 06h15

Despite the good reception from the after-sales service, I received a damaged part and after calling several times and sending the video of the problem as requested on your Instagram account, I have not received any response for 2 weeks, rather disappointed, I hope to resolve this quickly to change this negative review

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Stéphane H.

Published on 05/01/2025 à 08h19

I received the package but unfortunately its contents are not compliant (two pads of the same side)

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Rudy V.

Published on 05/01/2025 à 01h27

Extremely disappointed I ordered during the so-called Black Friday at 3565€ including tax only to be charged an additional fee that ultimately makes me pay the initial price of the motorcycle (4400) with the excuse that I bought it excluding tax and moreover it was up to me to contact them to be informed.... and to top it off no container for my delivery scheduled before Christmas (3 weeks of waiting before delivery) and not even an apology gift or a discount in short I am very angry

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Response from MiniMX Published on 06/01/2025

Hello, The pre-order dates are clearly indicated on the site in full transparency. It is important to clarify one point, if you set the billing in Martinique and the delivery in France we cannot bill excluding tax, these are the laws and we are obliged to comply with them, we therefore explained to you that you need to pay the VAT because we will pay it. Regarding availability, we have done everything to ship the goods as soon as they are received and actually did so on the same day. I am sorry that the deadlines did not meet your expectations, we hope nevertheless that the delivery went well and we remain at your disposal. Do not hesitate to contact us for a next order we will try to make a commercial gesture. Best regards, Mini MX

Nolhan G.

Published on 04/01/2025 à 16h37

Ordered on 28/12, normally delivered in 24/48h, to this day still nothing received

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Response from MiniMX Published on 06/01/2025

Hello, December 28 is a Saturday, unfortunately we do not ship on Saturdays or Sundays, your order was therefore shipped without delay on Monday 30/12. Dependent on the carriers, days like the 31st and January 1st have delays beyond our control. I invite you to check your DPD tracking. Best regards, Mini MX

Ethan S.

Published on 29/12/2024 à 14h11

Good site

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Mohamed A.

Published on 25/12/2024 à 10h21

After paying 12€ for shipping, the package was received 4 days later instead of 24h

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Johann L.

Published on 24/12/2024 à 06h58

Nothing to say regarding the tracking and receipt of my package.

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David G.

Published on 23/12/2024 à 07h45

Responsive team listening to the customer, fast delivery

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Tristan C.

Published on 22/12/2024 à 13h00

Well-made and understandable site

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Gabriel T.

Published on 21/12/2024 à 11h07

I received a wrong inner tube

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Dylan D.

Published on 20/12/2024 à 17h35

Poorly advised after several emails

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Guillaume S.

Published on 20/12/2024 à 10h40

Of very poor quality!

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Response from MiniMX Published on 20/12/2024

Hello, We are sorry for your feedback on the electrical harness, standard CDI, and aluminum skid plate. These are references that have been in the catalog for over 10 years. If they are damaged we will take them back, do not hesitate to let us know by email or phone. I am sure these parts are isolated from the feedback of your previous orders and know that we remain at your disposal. Best regards, Mini MX

Germain P.

Published on 19/12/2024 à 06h05

Carefully packaged order and in accordance with the presentation. Slightly delayed delivery.

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Johann L.

Published on 13/12/2024 à 11h30

Good except that the packaging of the package was very damaged. Fortunately, the item inside was intact.

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Stephanie M.

Published on 13/12/2024 à 08h22

Very fast. Easy. To assemble and price. Very correct.

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Jonathan M.

Published on 09/12/2024 à 19h12

The reference part for bastos 90 cm³, but this part is not compatible at all. The steering column is thinner and much longer by almost 5 cm, the steering column passage in the fork stem is not adapted. Fortunately with the old columns, a chance and I was able to crimp it and adapt it on top. After many orders and references. I had asked if it was the original stem for bastos, 90, I was told four times that it was, disappointed with this purchase

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Response from MiniMX Published on 10/12/2024

Hello, We are sorry that the part is not compatible, yet the reference you took is the one sold by BASTOS. What year is the Bastos? We will pass the information on to them. However, please note that you can return the product(s) if they do not suit you for a credit or refund. Please excuse us for the inconvenience and we hope to see you again soon. Best regards, Mini MX