The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
When you order a 14mm carburetor and receive an 11... zero!!! I'm still waiting for the return slip and a response regarding my request.
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Response from MiniMX
Hello, we have refunded you for the carburetor because you were not satisfied with the product. Have a nice day.
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Romuald M.
Rating: 4 out of 5
Order received quickly and faithful to the advertised product.
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Alexis B.
Rating: 4 out of 5
The site is good, quite clear, affordable prices, the only problem I find is that we don't always know if the parts are well suited to our motorcycle.
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Christian K.
Rating: 1 out of 5
Did not receive the right parts and especially did not get a response from customer service, I will not come back to this site, it's a shame.
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Response from MiniMX
Hello, you do have an open ticket on which we have responded, you indicate in your email that the parts are not compatible and we are asking you for more details and photos to better assist you. You ordered a rear brake kit with a 15mm axle P0149 and a simple front piston P0150, these are standard brake kits (especially the rear), on which motorcycle do you wish to install these brake kits? Please also know that we are easily available by phone (free call/non-premium). Our customer service is always listening and will always try to find a solution, you are a customer with us on several orders, we have certainly already proven our availability by email, chat, or by phone. Hoping to hear from you next week to resolve your issue. Have a nice weekend. Best regards, Mini MX
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Elies H.
Rating: 4 out of 5
Perfect nothing to say fast delivery
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Thibault B.
Rating: 4 out of 5
Perfect
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Mickel L.
Rating: 1 out of 5
I do not recommend, especially if you want to upgrade your Dirt 125 to stage 2 carburetor and ignition. Because there is no technical sheet to help with the connectors, I don't know where they go. I ask for a video, I'm given a YouTube link, and I can't find any video for that. Moreover, on the carb, there are no vacuum threads, I had to put bolts with the screws to make it tight... The wiring diagram is not good at all. Everything is not the same. Because I upgraded my engine to stage 2. Very disappointed.
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Response from MiniMX
Yes indeed I made a mistake on the order for the review... A technician is supposed to call me back... I spoke with someone from customer service... I gave him my contact details. I explained everything... He must surely have something on the wiring... Best regards Mr. Lefevre
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Olivier D.
Rating: 4 out of 5
Very good site
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Emeric R.
Rating: 1 out of 5
Part does not work and no return with customer service. Shameful.
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Response from MiniMX
Hello, your order concerns a master cylinder, it is empty of brake fluid, so it is necessary to bleed it, a bleeder is highly recommended. Dirt Bike brake kits are not always easy to bleed but that is not the part that is causing the problem. If you wish, you can return it, the return form is available at the bottom of the site. We remain at your complete disposal at 0972390537. Best regards, Mini MX
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Thomas M.
Rating: 1 out of 5
Wheel at 99€ to puncture in 1 hour of use. Don't get fooled and don't make the same mistake as me. Read the reviews before buying!!
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Response from MiniMX
Hello, if the puncture is at the valve, it is due to tire pressure. It is not related to the complete wheel, check the tire pressure to avoid punctures at the air valve. I also invite you to install a wheel gripster if you are often prone to this type of puncture, it will prevent the tube from slipping on the rim and thus tearing the valve. We are really sorry for this mishap, understand that this is independent of our will. Do not hesitate to contact us if you need advice, we have more than 15 years of experience in the field and know all the details, by the way, we indicate in the description the usage details to avoid any inconvenience. Best regards, Mini MX
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Christopher D.
Rating: 4 out of 5
good
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Hugo P.
Rating: 4 out of 5
Not unpacked yet but looks good
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Pierre B.
Rating: 1 out of 5
Hello for the 3rd time I send a message well received the bearings you say are reinforced if they were reinforced the sides would be orange like in the photo but I received black ones like the original and this is not what I ordered thank you for responding to me faster.
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Response from MiniMX
Hello, I invite you to contact customer service for any problem with your order by email, phone, or chat, we are available all day from 9 am to 6 pm. See you soon :)
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Clyde F.
Rating: 4 out of 5
Very good despite two or three small details but otherwise nothing to complain about
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Pauchet M.
Rating: 4 out of 5
Good site
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Steven R.
Rating: 4 out of 5
Perfect
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Paul Z.
Rating: 1 out of 5
Hello, I ordered a fuel filter for Apollo 125 rfz, when I received it no problem until then, after installing it I noticed that it leaks in several places. I received a defective product and I am therefore obliged to order another one on a new site of course.
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Response from MiniMX
Hello, if you have a problem with the product, just give us a call, we are open all day from Monday to Friday from 9 am to 6 pm, we will call you right away. Have a nice day.
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Dylan D.
Rating: 4 out of 5
Good
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Hugo P.
Rating: 1 out of 5
I have not yet received my order.
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Response from MiniMX
Hello, your address was incorrectly provided and the package has therefore returned to us, and we have taken care of the reshipment at our expense nonetheless. Have a nice day.
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Arnaud B.
Rating: 1 out of 5
I don't see my package, it says it is still in Marseille, since the 30th.
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Response from MiniMX
Hello, your package is no longer in Marseille, it has only been handed over to the local carrier for Corsica, just call us to see what we can do when it's like that. We are sorry if the communication from the carrier is not clear. Have a nice day.
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Mel D.
Rating: 1 out of 5
Wrong order received.
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Response from MiniMX
Hello, customer service has done what is necessary to resend you the correct sprocket and even asked you to confirm the number of teeth and the diameter. Have a nice day.
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Mike G.
Rating: 4 out of 5
The package arrived quickly but unfortunately I didn't receive my gift which was a crz poster
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Guillaume R.
Rating: 4 out of 5
The products are great however I was disappointed by the delivery, the delivery person didn't even ring the bell and dropped the package at a relay point over 3km away and not having a vehicle it was difficult for me to retrieve my packages over 25kg
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Paolo G.
Rating: 4 out of 5
Nothing to say, top thank you
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Antoine C.
Rating: 1 out of 5
Order not received.
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Mel D.
Rating: 1 out of 5
The part received was not the one ordered... after several exchanges by email they send me a part still not the right one because the one I needed was out of stock... I lost 2 weeks and money..
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Response from MiniMX
you have been sent back the part you ordered and we asked you for confirmation before
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Donovan M.
Rating: 4 out of 5
Very good except that the box was damaged fortunately nothing was broken on the motorcycle
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Leo L.
Rating: 4 out of 5
Not the right size of cone to air, but everything else impeccable
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Sebastien S.
Rating: 4 out of 5
Very good no problem Just the motorcycle didn't have a rear brake I had to bleed the brake system
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Claude H.
Rating: 4 out of 5
Minimx top customer service easy to reach
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Yannis L.
Rating: 1 out of 5
Not compliant with the description
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Response from MiniMX
Hello, What problem are you experiencing with the accelerator cable and/or the clutch cable? Can we inform you about compatibility with your model? Best regards, Mini MX
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Fabien B.
Rating: 4 out of 5
Good
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David A.
Rating: 4 out of 5
Shock absorber of very poor quality otherwise the rest is quite good for the price it remains well placed
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Emmanuelle L.
Rating: 4 out of 5
Satisfied with the site
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Valentin B.
Rating: 4 out of 5
Very good
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Marinne M.
Rating: 1 out of 5
Received the motorcycle with a flat tire
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Response from MiniMX
Hello, Have you contacted customer service so they can send you what you need? This can happen but it is still very rare, please make sure to check your tire pressure, if the puncture is at the valve it is the lack of pressure that causes the tube to rotate on the rim and leads to a puncture. You can also install a wheel gripster to avoid this type of inconvenience. Best regards, Mini MX
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Jerome B.
Rating: 1 out of 5
Two orders in two weeks and nothing is going well... Bad advice and an exhaust that does not fit my motorcycle model. Received my package in 10 days instead of 48/72h... Even the so-called gift is not the selected item! I am part of a motorcycle club, we are many to order here, I think I will direct them elsewhere!
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Response from MiniMX
Hello, you received your order in 48h and the first one had an unavailable part which delayed the shipment and with the holidays it indeed postponed your delivery. For the accounting of the line, it can also happen that we make a mistake, I do not see a motorcycle purchased from us with your customer account so I imagine that we indicated to you what we thought would be compatible. We always try to do our best, if the part chosen on our advice does not fit, just call us, I tried to reach you but got no response. I await your call. Have a nice day
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Teddy D.
Rating: 1 out of 5
The cylinder head gasket does not match. delivery too long
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Response from MiniMX
Hello, The gasket corresponds to the 125cc YX engine with a round oil passage and not oval, if your passage is oval then you need to take the other version. You placed your order on Friday 03/05, the order was shipped by colissimo, the holidays slowed down your deadline because May 8/9 was a holiday. You will understand that this is independent of our will. If the gasket does not fit, you can return it so that we can issue a refund. Best regards, Mini MX
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Johann C.
Rating: 4 out of 5
Order compliant, product very well packaged! Too bad the gift that was supposed to be offered is missing.
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Sofiane L.
Rating: 1 out of 5
Disrespectful telephone salesperson, loss of temper and vulgar in his language
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Response from MiniMX
Hello, I do not quite understand your approach, I spoke to you on the phone and we apologized several times following your first review on Trustpilot, your main problem was the non-respect of the chronopost deadline, I offered you free shipping on your Mini MX account. What more do you expect? My team does its best to provide excellent customer service, the situation as it has been explained to you does not fall under Mini MX but the carrier and you yourself confirmed it to me, so! We take it upon ourselves and still offer you a commercial gesture. If despite our efforts, my call, your only goal is to express your dissatisfaction, I can only invite you to turn to a competitor. Best wishes, Alexandre Commercial Director Mini MX
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