The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Very good purchase, quality product. Just a small detail, I had no tools provided even though it is clearly stated that they are provided and in the assembly video, it is clearly stated that the tools are included.
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Maud B.
Rating: 1 out of 5
following a purchase from 23/06/2026
I received the Quad, we assembled it without any problem, but after loading it, we realized that the battery didn't hold at all, not even for a second.
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Daniel L.
Rating: 4 out of 5
following a purchase from 18/06/2026
MiniMx. Very good site for purchasing a 12-inch 24V 100 Watt electric balance bike, just a little lubrication of the bearings is required before riding, otherwise a good product, I recommend it, thank you.
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Fatiha A.
Rating: 1 out of 5
following a purchase from 04/06/2026
Package marked as delivered but not received
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Etienne R.
Rating: 1 out of 5
following a purchase from 16/06/2026
Very disappointing after-sales service !!
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Leandre P.
Rating: 1 out of 5
following a purchase from 13/06/2026
Delivery deadlines not respected
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Jean Barthélémy R.
Rating: 1 out of 5
following a purchase from 05/06/2026
I received the 2 inner tubes, I only received the 2 tires
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Ivan C.
Rating: 1 out of 5
following a purchase from 07/06/2026
Quad doesn't work.
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Nicolas D.
Rating: 1 out of 5
following a purchase from 06/06/2026
I am leaving this review to express my deep dissatisfaction. I ordered a black YX 150 cm³ engine, and instead I received a gray CRF engine. To top it all off, the protection cover for the gearbox pinion is missing, as well as all the screws. I sent an email a week ago to report the problem: no response, but instead, I received an automatic message today asking if I am satisfied. This is unacceptable, customer service is absent.
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Response from MiniMX
Hello,
The engines are ordered from the CRZ brand, distributor of the ZONGSHEN brand, as they assemble these engines on their motocross bikes, so we have no error regarding the engine; in the photo, the visible pinion cover is not present on the model, however, an order was sent back on 19/06/2026 and should be delivered to you in a few days.
In the photo, the engine is metallic gray and is compliant!
No mention of a pinion cover is indicated either on the sheet or in the photo, however, the sales service, concerned about customer satisfaction, has sent you the cover free of charge.
Perhaps you did not see that an order was placed; the date of 19/06 confirms our responsiveness.
Hoping this satisfies you nonetheless. (I am copying the response to the trustpilot, google interface)
Best regards,
Mini MX
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Nicolas C.
Rating: 4 out of 5
following a purchase from 05/06/2026
Cheap part, reliable and fast delivery, however the stock of parts is often out of stock, that's the only downside for me the rest is perfect!
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Victoria V.
Rating: 1 out of 5
following a purchase from 05/06/2026
Very disappointed and dissatisfied with my purchase. This is a complete dirt exhaust line. The cartridge does not fit into the line. It was indeed written on the item that it would surely need to be "sanded a bit" to fit. But here it is a matter of completely reshaping the part. This is not normal. The line is unusable, and since we have still tried to sand it, it cannot be returned. Disappointed.
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Alain V.
Rating: 1 out of 5
following a purchase from 03/06/2026
Not happy because of model error during submission that does not match the catalog photo
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Quentin G.
Rating: 1 out of 5
following a purchase from 21/05/2026
I have never received my package
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Response from MiniMX
Hello Quentin,
We are sorry to hear that you have not received your package. We understand how frustrating this can be. A claim has obviously been filed and a credit has been issued to you.
Best regards,
The MiniMX team.
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Vivian B.
Rating: 4 out of 5
following a purchase from 30/05/2026
I am delighted with the bike I received, the website is very well designed, the experience was almost perfect. But I have a slight reservation about the delivery conditions... the delivery person did not deliver the package claiming that "the customer was absent" whereas the package was to be delivered to a store that was open. I therefore had to go pick up the package from the carrier... given the price of delivery, I found that inappropriate.
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Idir D.
Rating: 1 out of 5
following a purchase from 01/06/2026
I want to return the item
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Ludovic P.
Rating: 4 out of 5
following a purchase from 31/05/2026
The brake and clutch levers are not the same gray, but not too serious
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Alex F.
Rating: 1 out of 5
following a purchase from 30/05/2026
Order received quickly, however the part was damaged (scratches), some internal cracks
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Marie H.
Rating: 1 out of 5
following a purchase from 27/04/2026
Very gadgets and especially the customer service is really incompetent
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Serge L.
Rating: 4 out of 5
following a purchase from 26/05/2026
Very good fast delivery
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Jean-Michel G.
Rating: 4 out of 5
following a purchase from 23/05/2026
Excellent phone reception, attentive and adequate responses. Very good quality equipment
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Lindsay B.
Rating: 1 out of 5
following a purchase from 25/05/2026
Reception of the motorcycle lying on its side which caused a leak of the stored engine oil and the rear wheel is warped..
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Yves V.
Rating: 4 out of 5
following a purchase from 12/05/2026
I am disappointed that the product was not delivered to the address indicated in the email
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Luca L.
Rating: 4 out of 5
following a purchase from 20/05/2026
Top
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Karol S.
Rating: 1 out of 5
following a purchase from 14/05/2026
Hello, unfortunately I still haven’t received my package (FRTLN504054434). After a couple of emails, no phone contact from the DSV company in Belgium, I finally received an email on 01 June that the package will be delivered. I live and work on a military base (SHAPE) and I was waiting for a call from their courier but nothing... I don’t even know if they tried to deliver it. Please help me because I exhausted all possibilities (another calls and emails since yesterday and no response). If not, please refund me and I will lose the cost of delivery, but I have no choice. Thank you, Karol Sobczyk, +48663235990
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Damien W.
Rating: 1 out of 5
following a purchase from 19/05/2026
I received the quad with the broken front grille due to transport. I sent an email to the customer service email box to replace the broken parts during transport, still no message from customer service. Otherwise, the quad works well.
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Jean Marc B.
Rating: 1 out of 5
following a purchase from 19/05/2026
how to explain simply, moreover I am sure it is useless, it would just be necessary for the photos of the items we are going to order to correspond to what we are going to receive and that the people we have on the phone are a little more accommodating.
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Pierre-Jean B.
Rating: 4 out of 5
following a purchase from 17/05/2026
Very good product and fast shipping. Thank you very much
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Adrien S.
Rating: 1 out of 5
following a purchase from 15/05/2026
I received the wrong item and still no news 3 days after my complaint!
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Sébastien G.
Rating: 1 out of 5
following a purchase from 15/05/2026
this is for a bastos70 you sell parts that do not correspond to the wires I burned my regulator and melted my wires.
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Enzo D.
Rating: 1 out of 5
following a purchase from 18/05/2026
I returned the part because they sent me the wrong rear loop, I want a refund
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Toni B.
Rating: 1 out of 5
following a purchase from 15/05/2026
We bought new parts to avoid any change issues, and in the end, this supplier does not accept returns. I was clearly told to sell my pizza on Le Bon Coin at a better price than what we bought it for. I will not buy from this site again. I do not recommend.
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Alexandre P.
Rating: 1 out of 5
following a purchase from 17/05/2026
Hello, very low quality dirt parts too expensive and after-sales service 0
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Stéphane M.
Rating: 4 out of 5
following a purchase from 14/05/2026
I take away 1 star because miniMX is not to blame, but be cautious with the delivery person schenker/DSV. Following my complaint, miniMX refunded my shipping costs within 24 hours.
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Peter D.
Rating: 1 out of 5
following a purchase from 13/05/2026
I bought 2 motorcycles, 1 has problems, it bugs.
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Sebastien S.
Rating: 4 out of 5
following a purchase from 14/05/2026
Product meets expectation
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Jordan D.
Rating: 1 out of 5
following a purchase from 12/05/2026
I still haven't received my package (a motorcycle) I don't know how to contact the delivery people and minimix isn't responding to me either!!!!
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Lenny H.
Rating: 4 out of 5
following a purchase from 13/05/2026
The decoration kit almost peels off by itself and has bubbles but other than that everything is perfect
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Devone M.
Rating: 1 out of 5
following a purchase from 11/05/2026
Poor quality
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Stephanie G.
Rating: 1 out of 5
following a purchase from 12/05/2026
I still haven't received the motorcycle?
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Stéphane C.
Rating: 4 out of 5
following a purchase from 12/05/2026
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