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A
Rating: 4 out of 5
Good site
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
Very attractive prices and good quality
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A
Rating: 1 out of 5
Bad description on minimx
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Response from MiniMX
Hello, if you have a problem, do not hesitate to contact us. Have a nice day
A
Rating: 4 out of 5
It's very good, no worries
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A
Rating: 4 out of 5
Fast transaction and quality parts
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A
Rating: 1 out of 5
I have not received my order but it has been delivered, shameful
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Response from MiniMX
Hello, as already discussed with you, the package is declared delivered with your signature, a procedure has been opened with the carrier for delivery dispute. Have a nice day
A
Rating: 1 out of 5
Hi, order arrived 13 days later. And sticker sheet missing. I'm hesitating to take the second bike.
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Response from MiniMX
Hello, we apologize for the logistics problem that delayed your motorcycle delivery, for the sticker sheet you did not select it as a gift that's why you did not receive it. Do not hesitate to call us for the next order so we can add it to your order without any problem. I wish you a good day and see you soon on Mini MX
A
Rating: 1 out of 5
I have not received the master cylinder I ordered
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Response from MiniMX
Hello, your package is indeed declared as delivered, however I do not see any email request from you, if you had a problem just contact customer service. We are very available. Have a nice day, I look forward to hearing from you :)
A
Rating: 4 out of 5
very good site as well as the entire minimx team
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A
Rating: 4 out of 5
Hello / I am satisfied with this YX 160 engine purchase, everything is fine
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A
Rating: 4 out of 5
Very good site and very active
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A
Rating: 4 out of 5
Many parts
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A
Rating: 1 out of 5
I have never received my package, poor quality part, I do not recommend
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Response from MiniMX
Hello :) your motorcycle has indeed been delivered in Belgium, thank you for being honest. Have a nice day and see you soon :)
A
Rating: 4 out of 5
The site is correct and customer service is good overall despite one time when my email was read very quickly and answered next to the plate but generally quite good, delivery on time, the site is generally well made, still lacks some information but we have the possibility to ask for them Overall good
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A
Rating: 4 out of 5
For the first time, I am satisfied with the information about the product up to delivery, to evaluate the product is impossible for now, this product will be installed in December and in Africa (Senegal).
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A
Rating: 1 out of 5
The ordered parts do not fit together.
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A
Rating: 1 out of 5
Disappointed
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
At the first use, bad contact with the cut-off switch, the service sends me a new one which is ultimately not identical to the one installed, as a result the service says they are out of stock and I have to make a connection myself to be able to operate the motorcycle, so I end up with a brand new motorcycle of a week that ultimately cannot function with their cut-off switch, very disappointed, to be avoided
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Response from MiniMX
Hello :) we sent you an adaptable spare part to avoid making you wait until the part is available so you can use the motorcycle. I am sorry that this solution does not suit you. Have a nice day
A
Rating: 4 out of 5
Fast and serious
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A
Rating: 4 out of 5
Site well explained about their products but the ages may not correspond to reality ...
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A
Rating: 1 out of 5
Hello, I am disappointed in my order there was a sticker sheet indicated as a gift. Unfortunately, upon receipt, nothing. Not nice because the kids were looking forward to receiving them.
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Response from MiniMX
Hello :) I think you thought you had selected it but that is not the case, it did not appear on the order and that is why you did not receive it, it is not an oversight on our part. During your next order, just call us and we will add it without any problem, we are not monsters especially if it's for the kids :) Have a nice day, see you soon
A
Rating: 1 out of 5
I paid for next day delivery before 1 PM and still no package
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Response from MiniMX
Hello :) your package left in the afternoon after you placed the order at 12:31, you chose GLS and received it in 48 working hours, to receive it before 1 PM the next day you need to select Chronopost. We do our best to ship as quickly as possible, unfortunately there are sometimes unforeseen events with carriers. Have a nice day and see you soon :)
A
Rating: 1 out of 5
Fast delivery.
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A
Rating: 1 out of 5
Product not compliant with my order for the rear wheel axle, error on the part of the store, the customer must prove it
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Response from MiniMX
Hello :) I do not see any email from you, it can happen that we make a mistake on a shipment, we only ask for a photo of the received part so that we can verify our stock. Have a nice day
A
Rating: 4 out of 5
Very good quality received quickly
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A
Rating: 1 out of 5
Sent the wrong model
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Response from MiniMX
Hello :) as discussed on the phone, you need to contact us if there is a problem with your order, I am waiting for your email to resolve this. Have a nice day
A
Rating: 4 out of 5
For the price impeccable and fast delivery, site to recommend
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A
Rating: 4 out of 5
You can easily find what you are looking for
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A
Rating: 4 out of 5
Very good Fast delivery
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A
Rating: 4 out of 5
Thank you excuse me again. I hope they will refund me part of my first installment....!
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A
Rating: 4 out of 5
Fast part received on top
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A
Rating: 4 out of 5
Announcement of delivery in 48-72h, and I was called to set a delivery date almost 1 week later. Nothing was done to speed up the process, I received nothing extra, not even a 'sorry'. But well, we must appreciate the fact that the MinMx team always answered my emails/calls and thus my questions !!
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A
Rating: 4 out of 5
I like it
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A
Rating: 1 out of 5
The advisor does not help the customer, just goes around in circles for nothing and in the end says the same thing on the phone and via email. I advise you to change him because he is not listening and to get a response from him you have to ask the same question 20 times, if he is not capable of meeting our needs he should change jobs, best regards.
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A
Rating: 4 out of 5
Good even if wrong color
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A
Rating: 4 out of 5
Good overall
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A
Rating: 1 out of 5
Hello, I requested help directly before ordering, sent photos of my motorcycle and got a response yes it's good it's compatible. As a result, I find myself with a plastic kit and a decoration kit that do not fit my motorcycle at all.
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Response from MiniMX
Hello :) As discussed on the phone, we probably made a misjudgment. I am waiting for your email to provide you with a return label and send you the appropriate plastics. Human error happens, we apologize again and we will resolve the issue. Have a nice day.
A
Rating: 4 out of 5
Good and fast
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