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A
Rating: 4 out of 5
Good and fast
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast shipping, product seems of correct quality. The tank was damaged upon receipt, quick reshipment by customer service upon request.
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A
Rating: 4 out of 5
Great shipping, too bad the motorcycle was a bit scratched when I unpacked it but otherwise overall great motorcycle
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A
Rating: 4 out of 5
Very good site
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A
Rating: 1 out of 5
Bad
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Response from MiniMX
Hello :) What is the reason for your dissatisfaction? Have a nice day.
A
Rating: 1 out of 5
Too long and I do not recommend!
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Response from MiniMX
Hello :) You ordered on Friday, August at 10:40 PM, your order was processed and shipped on Monday, August 14, and you received it on August 16. We are sorry, but we cannot cancel during holidays unfortunately :) Have a nice day and see you soon.
A
Rating: 4 out of 5
Everything is fine
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A
Rating: 4 out of 5
Order received quickly (4 days) It corresponds Only negative point, we cannot target spare parts for its dirt without having to search among many other dirt brands... For my part (crz 140) For the parts very affordable prices
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A
Rating: 4 out of 5
Good seller I recommend
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A
Rating: 1 out of 5
Order supposed to arrive the next day but delayed by 2 days and in the end not the right part even though it is indicated on the product that it was supposed to be the one.
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Response from MiniMX
Hello :) You ordered on Tuesday at 7:38 PM, which is after our opening hours, so the order was processed on Wednesday and you were delivered on Thursday morning, which is less than 24 hours. Regarding the compatibility of the product, I do not see any request from you to customer service by email. We always try to update product sheets and ensure the compatibility of parts. Unfortunately, sometimes in the world of Dirt, compatibilities are let's say
A
Rating: 1 out of 5
Hello :) I would be curious to know the reason for your dissatisfaction because we offered you a higher-end model at the same price as the one that was no longer available, it is difficult to do better in your case. I am waiting to hear from you. Have a nice day :)
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A
Rating: 4 out of 5
Good site, good value for money, it should be possible to sort products and identify products based on the vehicle.
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A
Rating: 1 out of 5
The wheels received were not new, or of poor quality as they are rusty at the rim with already some dents and the rear wheel was mounted with a front brake disc... Very fast and efficient delivery but mediocre quality product. Too bad.
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Response from MiniMX
Hello :) All the products we sell are new without exception. If there was a problem with the packaging and the products are damaged, which can happen, just send us an email with photos of the received products explaining the problem and customer service will take care of resolving the issue. However, in your case, I do not see any request from you. I am waiting to hear from you so that you are fully satisfied. Have a nice day and see you soon.
A
Rating: 4 out of 5
Satisfied with the order, product exactly matching my expectations, fast delivery.
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A
Rating: 4 out of 5
Order received quickly.
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A
Rating: 1 out of 5
Poor quality
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Response from MiniMX
Hello :) What is the problem with your order, please? Have a nice day.
A
Rating: 4 out of 5
The motorcycle is great (break-in in progress), fast delivery. Only it's a shame that when I took it out of the box, the fork cap was already scratched... and given the scratch, at least one person saw it and turned a blind eye, but well, for the price, it's still valid.
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A
Rating: 4 out of 5
Hello, thank you for your responsiveness.
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A
Rating: 4 out of 5
Very fast, impeccable order.
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A
Rating: 1 out of 5
Motorcycle received with a broken box, the fork is bent! Almost impossible to put the spacers. The front brake cable attachment is broken... Impossible to reach customer service... Disappointed for my son's birthday gift...
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Response from MiniMX
Hello :) Customer service is available from 9 AM to 6 PM every day by dialing 3 at the switchboard, and I do not see any email from you regarding this issue. If there was a problem during transport, we will remedy the issue. I am waiting to hear from you.
A
Rating: 4 out of 5
Motorcycle on pre-order, so I would have liked a gift for the delay in the expected arrival, but apart from that, serious site.
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A
Rating: 1 out of 5
Quad assembled... and variator that breaks after 3 hours of riding pfff unacceptable to spend 1018€ on the sale.
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Response from MiniMX
Hello :) We apologize if you had a problem with the vehicle, as discussed, I am waiting for your email so that we can resolve the issue as quickly as possible. Have a nice evening.
A
Rating: 1 out of 5
The delivery is terrible, you say it arrives in 72h 48h, it has been a week since I ordered and I still have not received my dirt order.
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Response from MiniMX
Hello :) According to what I see on your order, you ordered on Tuesday evening at 9 PM, the order was shipped on Wednesday and you received it on Friday, which is 48 hours. I am sorry if it seemed long to you, but the deadlines were respected. We always try to do our best. Have a nice day.
A
Rating: 4 out of 5
Nothing to report!
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A
Rating: 4 out of 5
It's good.
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A
Rating: 4 out of 5
I ordered a 250, it works very well, assured sites.
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A
Rating: 4 out of 5
Motorcycle received damaged on a fork tube (not vital either) but a shame for a new motorcycle, a discussion is underway with minimx.
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A
Rating: 4 out of 5
Perfect, nothing to say.
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A
Rating: 1 out of 5
The ordered product does not match my order.
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Response from MiniMX
Hello, I have received my order but I am very dissatisfied because you did not send me the correct spacers for the 50 sx.
A
Rating: 4 out of 5
Good, some information on the fuel to use would be appropriate.
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A
Rating: 4 out of 5
Good material, fast shipping.
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A
Rating: 4 out of 5
Works very well, small valve adjustment, lubrication of some elements for longevity. It works very well, very good value for money.
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A
Rating: 4 out of 5
Very good.
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A
Rating: 4 out of 5
Correct.
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A
Rating: 4 out of 5
The chat is responsive with Roberto in charge.
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A
Rating: 1 out of 5
Hello :) I think you made a mistake when placing your order because you ordered spacers for the 250cc models, feel free to call us for the parts corresponding to your vehicle. Have a nice day.
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A
Rating: 4 out of 5
You can find what you're looking for.
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A
Rating: 1 out of 5
PROBLEM I ordered handlebar risers in double in the photo and upon receiving my order only one riser was received, plus nothing precise on your site that they are sold without the fixing screws... I am waiting for a response from them.
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Response from MiniMX
Hello :) Indeed, after checking, the risers were only made by 1, we will modify that immediately and we apologize for this misunderstanding. I will send you the second one quickly :)
A
Rating: 4 out of 5
Received the order within the deadline! One tire was missing out of two (all other parts present)! The mini mx service is responsive without issues! However, the delivery with GLS, with a signature in his first name without having received the package... The box slightly opened (probably to be able to carry the box given the shape and weight of the box by the delivery person)! I thank you for addressing this issue and the responsiveness of MMX for this issue!
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A
Rating: 1 out of 5
PROBLEM I ordered handlebar risers in double in the photo and upon receiving my order only one riser received moreover nothing precise on your site that they are sold without the fixing screws.. I am waiting for a response from them
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Response from MiniMX
Hello :) so indeed after checking the risers were only made by 1, we are modifying that right away and we apologize for this misunderstanding I will send you the second one quickly :)