Customer reviews of MiniMX

The motorcycle runs well and starts right up. Too bad there is no assembly manual in the box. Small negative point: I lost several parts that were not tightened properly at the exhaust and engine, so it's not my fault but the manufacturer's. For now, satisfied, we'll see over time.

Perfect except the delivery which took more than a week

Very good motorcycle for its price. Unfortunately, very poor organization of the shipment. 4 days for preparation and more than a week and a half for reception. I had to go pick it up by my own means in the neighboring city because they added more than a week of delivery on top. I find it absurd that the organization is done gradually. Despite this, the motorcycle is very well packaged and with the tutorials on YouTube, it is very easy to assemble. It took me 2 hours alone to do it. A nice surprise, however, a retaining bolt for the front wheel axle was missing.

Avoid, my motorcycle is 1 month old and it doesn't want to know anything anymore!

Delivery in 2 weeks instead of 48/72H as announced on the site (false advertising or "bad luck"?) I agree on the date with the carrier but he does not respect it. My package was marked delivered on the site when it was not yet the case. I called customer service to find out where my order was, they were supposed to call me back and they never did. Moreover, the quality of the motorcycle and the balance bike I found really mediocre, the plastics are supposed to be new, they are scratched and there are bubbles everywhere on the decoration kit and it is already peeling off and there are twisted frames because they were poorly packaged so they took a bad shape. I specify that I had ordered a dirt bike a few years ago and I was very happy with it but now I am really disappointed and especially no commercial gesture on their part, it's not cool.

Good balance bike but a bit soft at the start, are there multiple speeds on the model we ordered? This weekend we communicated about it with my nephew Ylan Jales for whom we are looking for partners, at least a battery to start, there should be 3 sales Mr. Chavignot, Mr. Joanelle, and Mr. Gaillard who changed, they were supposed to take an SMX after the trial, the children were okay for the CRZ 20 inches, trials done on the race in Saint Priest Taurion Nouvelle Aquitaine, Ylan was doing the Minivert with this league but he is just coming back after a nasty injury at Saint Thibery. Best regards, Kevin Bonnesset from the School of Riding School Rider.

Order received not at all on the expected day. The delivery tracking is not updated...

I picked up the damaged package, the part that secures the pinion has a defect, it has a round and a side that is missing a piece

Not great, I bought supposedly compatible parts but they are not, so I have to pay for the return

Did not receive my package

Order error

I still haven't received any package

Hello, the electric bike I ordered from you no longer works, I would like to have a response because my child is disappointed with this product, I would like to be called back

A part arrived defective on the front wheel of the motorcycle. We had to buy it again, even though we had purchased a new motorcycle.

Defective item after 5 minutes of use Disputes to be made

Very disappointed with the product and customer service. The balance bike works poorly, the battery does not have the announced autonomy. Customer service took care of replacing the gear button but does not respond regarding the battery. We also have a small mx balance bike that has no problems, in climbing there is no comparison possible, the rcz of mini mx is a struggle, my son has to help himself with his feet. After barely 20 minutes, no more battery compared to the announced 1 hour. Still waiting for a customer service response to solve this battery problem

The motorcycle works but when I received it the clutch was bent, the kickstarter was lost, and the battery was already dead at delivery, there was a missing fork screw and the tank cap, they sent me one back but it's not the right one, I sent them the exact photos of which one it is, they sent me the same as the first one which is not the right one

No, I ordered a 2000 watts and I received an 1800

It is not the right product that was sent to me and the person on the phone was not courteous as if it was my fault that the part sent was not the right one

I would like a refund of 50 euros for the delivery of 48 72h that I received in 1 week

Does not match the one ordered for the fury 49cc

Delivery time not respected at all, I am almost 20 days since ordering without my package moving from its place for 10 days

the order I bought does not match the model of the motorcycle.

I ordered some gicleurs for Mikuni (advertised as such on the page), and they sent me different ones than what they advertise. They are smaller, with a different thread pitch, valid, however, for Oko Keihin and Dell'Orto.

missing parts

Dear, despite having requested help and assistance to buy the compatible part.

Bad customer service

After barely 2 months of purchase the quad no longer starts, let me tell you our disappointment and even more so that of our daughter ;(

Motor received new. It starts cold, but stalls systematically once hot. Impossible to ride normally. Customer service asked me to adjust the valves. For a new motorcycle, it is absolutely not normal to have to do this type of technical intervention. It is not the customer's responsibility to correct a defect upon receipt. Moreover, despite several emails sent, customer service does not respond. No follow-up, no solution proposed to date. Very disappointed with the quality of the product. I do not recommend.

Battery autonomy largely unsatisfactory, nonexistent customer service. I advise against the experience.

Quite happy with my purchase but disappointed with the electrical harnesses as well as the pinched fuel hose, it doesn't start with the electric start but only with the kick

Disappointed by the delivery, I sent you an email

Very satisfied

Very good fast delivery

Delivery was terrible, not the fault of minimx, but the carrier...

Very fast delivery. Just missing an assembly manual for the motorcycle.

Package arrived very quickly even in Martinique, however 50€ for 30€ of shock absorber socks is a bit steep :-(

The stock clerk made a mistake with the fairings, I returned them and now I have been waiting for my refund since December

Damaged package, deco kit damaged, frame bent

The product hasn't arrived yet