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A
Rating: 4 out of 5
Very fast delivery and the people on the phone very pleasant and very commercial
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very nice motorcycle, I give 4 stars because there was a defect on the decoration kit (a bubble) nothing too bad and a mark on the handlebar but it's really nitpicking, the break-in is in progress we will see in the long term. Good customer service since initially I ordered a 140bw which was out of stock so we agreed to purchase the 150bw without additional costs. Satisfied with Minimx!
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A
Rating: 1 out of 5
I ordered a 125 cc piston cylinder and ended up with a 140 cc cylinder and the package was damaged
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Response from MiniMX
Hello, If an error slipped into your order, you can contact us by email at [email protected] so that we can find a solution
A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Good communication.
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A
Rating: 4 out of 5
Order intact and well packaged. Too early to evaluate the crz 150bw but very clean finish for a dirt bike. Small problem with the distribution cover screw after adjusting the valve but very responsive customer service, I sent the email within 2 hours and they sent the replacement screw. I am waiting to receive it to start it. For now I am satisfied
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A
Rating: 4 out of 5
Fast delivery, product well packaged and meeting expectations.
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A
Rating: 4 out of 5
Fast delivery. Motorcycle very good and well packaged to protect it during transport. Just a small downside, I was supposed to receive 1 keychain attached to the motorcycle as a gift, it was not present in the package. Did not receive the keychain. Too bad to choose between 3 gifts and not include it in the package.
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Response from MiniMX
Hello, there may have been an oversight or the keychain got lost during transport, we apologize for that, feel free to call us so we can arrange a resend :) Have a nice day 09.72.39.05.37
A
Rating: 4 out of 5
Good but I did not find all the parts I wanted
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A
Rating: 4 out of 5
Well-made site. Fast delivery. Serious and very efficient staff.
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A
Rating: 4 out of 5
Delivery time respected and shipping very fast.
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A
Rating: 4 out of 5
Square
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A
Rating: 4 out of 5
Carton opened upon delivery
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A
Rating: 4 out of 5
Very fast delivery, compliant parts, perfect.
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A
Rating: 4 out of 5
Rather a good motorcycle, it seems really robust, as much as our old Piwi or QR50, we'll see over time, disappointed exhaust pipe scratched, carton a bit torn and the fuel tap order to open or close, bent, by what means I don't know, inaccessible even during transport.. we'll see, super fast delivery best regards
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A
Rating: 4 out of 5
Quad crz 110 cc The quad arrived with the front light broken and the handlebar all scratched.. and the cover next to the ignition all scratched too
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A
Rating: 4 out of 5
Fast, deadline respected however I ordered motorcycle boots for a child luckily I checked the order because it contained a poster borderline for his age. Another poster would have pleased him without a woman in a swimsuit not nude but not far. Thank you nonetheless for the choice and the speed
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A
Rating: 4 out of 5
Too bad the line was marked in stock but was not. But the customer service was great and I still received my order quickly
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A
Rating: 4 out of 5
Satisfied with the product. However, an assembly manual would not have been too much.
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Response from MiniMX
Hello, We apologize, the manual should have been in the box, we can send it to you by email don't hesitate to request it.
A
Rating: 4 out of 5
Very good
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A
Rating: 1 out of 5
Very poor communication from the site The item was available at the time of my order Parts never received after complaint The contact person named Killian (sales assistant) is not at all welcoming and does not represent your brand and image well I will not return to your site
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Response from MiniMX
Hello, After a lack of response from you to various contact attempts over a period of 13 days, we have decided to refund you for the unavailable part in order to simply ship the rest of your order. Have a nice day
A
Rating: 4 out of 5
I am satisfied.
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A
Rating: 4 out of 5
I am satisfied.
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A
Rating: 4 out of 5
Very good mini mix site
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very good site I recommend it
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A
Rating: 1 out of 5
Joint not compliant with the description
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
A
Rating: 4 out of 5
This site is superb.
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A
Rating: 1 out of 5
Not a great new and defective part
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Response from MiniMX
Hello, We apologize for this inconvenience. Please check your email, our customer service will try to contact you to find a solution.
A
Rating: 4 out of 5
Compliant with descriptions
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Good welcome and professional. Motorcycle well received small scratch on one side plastic not too bad. A delivery arrived late due to the carrier.
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A
Rating: 4 out of 5
Very good
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A
Rating: 1 out of 5
Hello I want to be refunded thank you best regards
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Response from MiniMX
Hello, for customer service please contact our customer service by email at [email protected] Have a nice day
A
Rating: 4 out of 5
Good motorcycle, good quality. The machine arrives partially disassembled, but no assembly manual included, it's a shame.
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A
Rating: 1 out of 5
The customer service is useless, does not answer calls, paid to return a package and the result is the package comes back to me, the moral of the story is I paid for nothing, and these people never respond!
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Response from MiniMX
Hello, Our customer service is available by phone at 09.72.39.05.37 and by email at [email protected] It seems that we have not received any email from you, our responses are generally quite quick (about 24 hours or less). We invite you to send an email to find a solution together to your problem.
A
Rating: 1 out of 5
The delivery was as usual perfect, however in the plastic kit ordered and received the parts are poorly adjusted!!
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Response from MiniMX
Hello, is it possible to have more details about the problem please? Do not hesitate to call us so we can discuss it Have a nice day
A
Rating: 4 out of 5
Very good site overall just missing more details on certain parts
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A
Rating: 1 out of 5
Product not compliant, ordered a complete rear rim with inner tube, tire, disc and crown and at the time of assembly I notice that it is warped because poorly spoked and no response following the email to minimx for this dispute
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37 or by email at [email protected]