Customer reviews of MiniMX

Simple navigation site, responsive team I recommend

For the Minimix service nothing to say, my order was shipped the same day, customer service is attentive. However, as for their delivery partner (schenker) it's really nonsense, to reach their customer service is really not easy because no one answers the phone the chatbot on the site makes you wait 20 minutes telling you that an agent will join the conversation. Once you manage to reach them and delivery is scheduled they offer you a super wide time slot from 10 AM to 4 PM for you to figure out how to free yourself. Which is quite unprofessional since a delivery person has a delivery route to do during the day as well as the distances between each delivery point so they have the possibility to give an approximate arrival time.

Overall, we are not unhappy, however the handlebar was already scratched, the plastic that goes on the foam of the handlebar needs to be changed because it was poorly placed in the box resulting in it being crumpled and impossible to restore to its normal appearance. I find that quite unfortunate. Otherwise, nice bike, but you need to know a bit because there are quite a few adjustments to make.

It took almost 1 month to receive the order and moreover the carburetor that I ordered is ready for gasoline. Very disappointed I will not order again on your site

Product received in good condition and very responsive customer service. I received a broken fork protector, they sent it to me 2 days later in customer service!

The tire was torn and the inner tube punctured I will not place any more orders unfortunately

Very good rim but arrived scratched and the spokes need to be aligned

Fast delivery on time, poster not packaged so damaged

Never received my order so 300 euros in the air I find it not normal especially knowing that I paid for delivery to make it faster but in the end no it's been a week since I have nothing

!!!!

Cool

Wrong parts received

Good

Good parts, good timing in delivery but a small issue with the pipe

Good site

I did not receive the correct headlight plate in the crf50 plastic kit, I am a bit disappointed because I never received a response from customer service...

Very difficult to adjust the carburetor, after several calls no one was able to help us very limited, yet this is not the first motorcycle we buy on the site, otherwise the motorcycle is prettier in real life than in the photo

The delivery was made within the deadlines.

Good

I am very disappointed, I ordered a CDI Racing V2 supposedly universal, but when I plugged it in it burned out. Your service replied that I should order an original type CDI??? One wonders what you mean by universal, moreover the brand of my engine appeared on your compatibility list??? Really very disappointed with your service, from now on I will avoid ordering on your site and encourage my friends to do the same.

I do not recommend at all I ordered a CRF79 type tank and I received a CRF50 type instead, and for the return let's not even talk about it I am still waiting for my tank or my refund after 2 weeks still nothing

I received my bike with scratches and bubbles on the fairing

The interface is not very nice at all but the parts are there

Fast shipping

Order conforms to the online purchase, processing of the order quite long before preparation and shipping, strange. Otherwise everything is ok, quality sticker, plastic kit too. However, the engine guard does not fit at all on crz 125 without major modifications. It's in place and well adjusted.

GOOD GOOD SITE HOLD

Satisfied with customer relations, quality delivery on time

The site is well made, functional. However, I received a bent head gasket in the package... Result I have a small oil leak

Received on time, no problem just some adjustments to make, and a small issue with screws. Thank you

Good.

Like the last 3 orders placed here the parts arrive damaged... This time it's a handlebar that arrived bent Response from customer service if it wasn't you who damaged it we will refund you so in this sentence I understood that I could sit on the refund... And that if I don't spend again my thread is not ready to get back on its motorcycle...

Good site I would recommend

Thumbs up

Perfect

The order was mixed, one product had not been available for a long time while it was marked in stock on the site, so I was refunded for this item but that didn't suit me because it was cheaper to buy two (50€/2 and 54€/1) I will have to reorder it in a month at the unit price and therefore more expensive! They could offer a discount or give the loyalty points that are obviously removed from this item, otherwise regarding the refund, I did not have time to choose the refund method either to the bank account or as a credit on the site which was requested by email, it arrived in my inbox in the morning and I replied in the late afternoon for a credit but it was already too late, the representative had chosen a bank transfer to my account, nevertheless we were able to continue my order and it did not delay the delivery.

Impeccable order

Hello still not received my rain gear

I never received them !!!!!! No poster in the box !!!! I demand a refund!

I still haven't received anything

The screws broke my rim and the size of the latter is not specified