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A
Rating: 4 out of 5
Satisfied
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 548 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very good nothing to complain about.
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A
Rating: 4 out of 5
No delivery problems, quick and competent customer service, however many parts have been out of stock for a long time and are not being restocked properly compared to other sites
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
not bad
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
I am satisfied
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A
Rating: 1 out of 5
Still the same problem, deliveries are way too long.
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Response from MiniMX
Hello, Shipped on 15/02 without delay delivered on 18/02, deadline respected, you chose COLISSIMO the delays are 48h/72h. You have placed several orders and with each order, you leave negative comments. Your only goal is to disparage our company. Best regards, Mini MX
A
Rating: 4 out of 5
The site has a good overall interface and otherwise delivered in 6 days I am very satisfied
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A
Rating: 4 out of 5
Very reactive, fast shipping if in stock
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Rating: 1 out of 5
Catastrophic, never received the order and to this day still no refund... If no refund or solution by Friday, I will block payment via Mastercard.
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Response from MiniMX
Hello, You placed an order on Saturday 13/02 and it was shipped on 15/02. Unfortunately, your package heading to Belgium could not be delivered to your address for reasons unknown to us as indicated by your package tracking, it is apparently being returned to us as of 24/02: Colissimo message: Wednesday 24 February Your package is in transit on our logistics platforms to be delivered to you as quickly as possible. You will understand that this is independent of our will, you will of course be refunded the full amount of your order upon receipt in the warehouse. We sincerely apologize for this inconvenience. Best regards, Mini MX
A
Rating: 4 out of 5
The chain roller does not fit on my CRZ, and the chain guide lost 3 screws on the first outing.. yet tightened upon receipt of the product.. and the gear selector was also lost on the first outing, yet tightened carefully as well
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A
Rating: 1 out of 5
In a word CATASTROPHIC 3 orders placed and 3 problems First order Ref 0001196426, the tapered bearings were not the right ones, I returned them and I never received a refund... order N 2 ref 0001200251 never arrived and was returned to the sender for no reason... order n3 ref 0001199329 same as order number 2 I called to have my parts resent and apparently that is not possible. To date I have received no refunds. If by the end of the week I do not have a refund, I will block transactions via Mastercard. We can conclude that the service is deplorable, I strongly advise against this site
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Response from MiniMX
Hello, Your first order concerns a YCF tapered bearing KRDIRECTION41 TAPERED STEERING BEARING YCF 41-23.5MM / 41-22MM We are sorry that this is not compatible with your motorcycle. The return was registered on 25/02 and accounting refunded on 26/02, you should have received the refund on your original payment method. The second order left our premises but for reasons unknown to us it was not delivered in Belgium and was returned to the sender, according to the tracking it is still in transit, the same for the third order, there must really be an address problem or a problem with the Colissimo service in Belgium because two orders were returned to the sender with the indication:
A
Rating: 4 out of 5
Part conforms, fast delivery time.
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Rating: 4 out of 5
The site is great, but the stock management needs improvement as there are too many out-of-stock items, and the items in the cart should be saved because every time I reconnect to my account, the items disappear
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A
Rating: 4 out of 5
Well received, clean part, not tried yet but delivery was good
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Rating: 4 out of 5
If all my suppliers were like you... very good
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Rating: 4 out of 5
Well-detailed site, parts conform, fairly quick shipping!
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Rating: 4 out of 5
Very simple site
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A
Rating: 4 out of 5
Quite satisfied
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A
Rating: 4 out of 5
Well received, happy
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A
Rating: 4 out of 5
Interesting choice and prices.
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A
Rating: 1 out of 5
Wednesday 17 February: Your package could not be delivered, it is being returned to the sender. Wednesday 17 February: Your package is at the delivery site serving your address. We are preparing it for delivery.
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Response from MiniMX
We are not systematically trying to clear ourselves but this is independent of our will and we are again sorry for all these troubles. Rest assured that you will be refunded upon receipt of the order in our warehouses, do not hesitate to get back to us if needed. We invite you to choose another delivery method (relay point or GLS home) for your next deliveries and to verify the delivery information. Best regards, Mini MX
A
Rating: 4 out of 5
Satisfied
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A
Rating: 1 out of 5
Order received but not on time, I paid to have the parts in 48h72 not received in 48 or 72 hours, I was just told that Mini MX was changing locations, no commercial gesture nothing
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We sincerely apologize for this exceptional delay related to our relocation. Best regards, Mini MX
A
Rating: 4 out of 5
I am satisfied with the product, but the delay for a part in stock is a bit long.
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Rating: 4 out of 5
Always satisfied with my purchases
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Rating: 4 out of 5
The site is good
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A
Rating: 4 out of 5
Too bad there are stock shortages on some items
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A
Rating: 1 out of 5
Parts that do not fit and return at the buyer's expense
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Response from MiniMX
Hello, In the case where our parts are compliant with the order, we do not cover return shipping costs. All return conditions are available at the bottom of the page. https://www.minimx.fr/fr/content/14-conditions-de-retour Sorry that your parts are incompatible with your motorcycle, do not hesitate to contact us if we can provide you with technical assistance. Best regards, Mini MX
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Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Very fast delivery
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Rating: 4 out of 5
Well received
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
The only site where I found a corresponding pinion lock for my Pilder motorcycle from Leonart. Otherwise, navigation is very easy. The delivery went well despite a slightly long delay
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A
Rating: 1 out of 5
A delivery arrived 7 days late, I sent you an email and you told me it was stated on the site that you were moving when it was not mentioned
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Response from MiniMX
Hello, The message was noted at the top of the site and in the main banner. We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. Best regards, Mini MX
A
Rating: 1 out of 5
Not the right one
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Response from MiniMX
Hello, The double line is for XDURO. What do you have as a Pit Bike? Because if the double line is not centered for your bike, it will not be compatible. Best regards, Mini MX
A
Rating: 4 out of 5
Minimum service very good delivery no
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Rating: 4 out of 5
Overall good, good customer service
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