The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Very satisfied with the services of the site, ordered arrived on time. The weak point is that the motorcycle is very poorly adjusted from the factory, carburetor adjustment to be done, etc.
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Acheteur Vérifié
Rating: 1 out of 5
Endless delivery time! Not to mention the out-of-stock items and that, this is not the post office!
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Response from MiniMX
Hello, I doubt it is necessary to reiterate the previous exchange. We strive to be as close to our stocks as possible, the chain roller was restocked within 72 hours following a stockout. Your order was shipped immediately. We are sorry we could not satisfy you and wish you a good continuation. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
A part was damaged and not even packaged, surely a second-hand part
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Response from MiniMX
Hello, The second-hand parts are in the second-hand category, otherwise all our products are new, if the product does not suit you, please feel free to return it, it will be fully refunded. We remain at your disposal by email [email protected] or by phone 0972390537. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Hello everyone, the delivery was fast despite the epidemic period, plus the tire with the inner tube is perfect, the kick seems to be of good quality, the only flaw is that I find the tightening screw head a bit too big, so with the brake pedal it is a bit of a hassle, but nothing more.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, just shipping costs a bit high compared to what I ordered I think.
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Acheteur Vérifié
Rating: 4 out of 5
Serious site.
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Acheteur Vérifié
Rating: 4 out of 5
Very good overall.
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Acheteur Vérifié
Rating: 4 out of 5
Good.
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Acheteur Vérifié
Rating: 1 out of 5
I received this motorcycle on Wednesday, delivered with some scratches. After 2 hours of riding, I lost the pot envelope, the brilliant arm screw, and most of the casing screws. After a cleaning, the motorcycle no longer accelerates.
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Response from MiniMX
Hello, This does not happen when before riding we perform a complete start-up, namely checking the tightening of all screws with marking if necessary, tightening the spokes, checking valve adjustment, carburetor adjustment, chain tension, .... All this can be found in the user manual, which we strongly recommend you read! If needed, our customer service is at your disposal to explain what you need to do, if it seems too complicated. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
I received the right inner tube but it has a defect, a small round of half the thickness of the inner tube fell off upon opening.
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Acheteur Vérifié
Rating: 4 out of 5
Good navigation, simple to use site, keep it up.
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Acheteur Vérifié
Rating: 4 out of 5
A bit long delay.
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Acheteur Vérifié
Rating: 4 out of 5
Quality product, fast delivery, and good telephone reception. However, it's a pity that the photos that misled me during my order are not contractual. Is it still possible in this age of the internet to put commercial photos that do not represent the product sold?
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Acheteur Vérifié
Rating: 1 out of 5
Disappointed, because for an order of several parts there are two errors. The photos do not necessarily correspond to the ordered part
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Products conform. Order arrived in 72h instead of the announced 48h.
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Acheteur Vérifié
Rating: 4 out of 5
I have placed several orders, and so far, no problems. Delivery always fast and smooth, team attentive whether by phone or email. Very satisfied with your service.
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
Package always delayed or lost
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Response from MiniMX
Hello, As indicated in your tracking, which you probably did not see, the package was refused by the selected relay point due to an overload of it. The TNT carriers therefore delivered you to another available parcel relay. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I am not at all satisfied with the delivery on your site it says 48 hours 72 hours which is not the case because the delivery date I called the carrier who had still not called me to make an appointment for delivery they told me they did not have my phone number to contact me to make an appointment so if I had not called I would still not have my package so it annoyed me I went to get it myself I would like to have a commercial gesture from you because the delivery was not fully made and yet I paid for the delivery 48 hours 72 hours maximum and if I had waited I could have waited a week 2 + so please contact me to make a commercial gesture a voucher or anything thank you for your understanding
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
Serious site
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Acheteur Vérifié
Rating: 4 out of 5
Clear site, easy navigation, delivery time respected
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Acheteur Vérifié
Rating: 1 out of 5
not compliant with the order
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Response from MiniMX
Hello, You received a prepaid voucher to return the received footpegs against reimbursement upon their return. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Box in a bad state and broken piston
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Response from MiniMX
Hello, We have not received any message regarding your problem, we invite you to contact our after-sales service and report your broken piston, and this as soon as possible. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
18.5/20
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Acheteur Vérifié
Rating: 1 out of 5
I have a problem the shock absorber broke on the first use
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Response from MiniMX
Hello, You will need to explain how you broke an adjustable shock absorber to our after-sales service, because as of now no complaint has been made to our services regarding this problem.
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Acheteur Vérifié
Rating: 4 out of 5
For a first order, everything went well, simple site and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Good product
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Acheteur Vérifié
Rating: 1 out of 5
The inner tube arrived with a hole after 30 seconds the tire is flat
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Response from MiniMX
Hello, We do not quite understand your opinion, if the inner tube arrived with a hole, why did you install it? Moreover, no message or email from you mentions any problem with our after-sales service.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery longer than expected (10 days) but perfect customer service
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Acheteur Vérifié
Rating: 1 out of 5
Placed an order for 400 euros and received nothing. No one takes me seriously, neither Minimix nor the transport company, I do not recommend because in the meantime they cash in and nothing in return, very bad experience
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Response from MiniMX
Hello, A complaint has been made to the carriers on our part, do not think that no one takes you seriously. Your file is being followed, we are waiting for the result of the investigation from TNT services, as a proof of delivery is issued. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Good product, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
Delivery quite fast
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, top quality
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Acheteur Vérifié
Rating: 1 out of 5
I received the piston for 140cc poorly machined, one of the rings gets stuck in the grooves of the piston... I am disappointed...
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Response from MiniMX
Hello, In what order did you install your rings? Best regards, The MinIMX team
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
The electrical harness does not match the image and after correction on an identical electrical diagram, no ignition!
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Response from MiniMX
Hello, Have you tested your values with a voltmeter to ensure the connections? Best regards, The MiniMX team
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