Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews
5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1 and 4 stars

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A
Anthony P.
Rating: 4 out of 5
following a purchase from 07/10/2025
Perfect thank you
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A
Aude D.
Rating: 4 out of 5
following a purchase from 04/10/2025
Headlight received broken, required a second shipment. This one was prepared and delivered with care. Thank you
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Léo L.
Rating: 1 out of 5
following a purchase from 29/09/2025
Bad motorcycle then bad advice. Lack of product knowledge. And refuses to take responsibility for mistakes
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Response from MiniMX
Hello,
A mistake was made at the supplier during the shipment of the SURRONs, we apologize and will obviously take care of the return and reshipment of your motorcycle.
We have never refused to take responsibility for the error, and have always responded to your requests, unfortunately these are the latest models of SURRON and the handling has changed, we have asked SURRON directly and have not received a response to this day.
Best regards,
Mini MX
Best regards,
Mini MX
C
Cyril B.
Rating: 1 out of 5
following a purchase from 21/09/2025
Part that does not fit I will return
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J
Johann F.
Rating: 1 out of 5
following a purchase from 02/10/2025
Not satisfied the motorcycles have a lot of problems
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C
Cedric V.
Rating: 1 out of 5
following a purchase from 03/10/2025
This is not the right product
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J
Jarod A.
Rating: 4 out of 5
following a purchase from 02/10/2025
Fast and efficient
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Jean-Claude V.
Rating: 1 out of 5
following a purchase from 19/09/2025
Received all dented but nothing was done I asked for a gesture or something but nothing at 800€ the order
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S
Sanela S.
Rating: 1 out of 5
following a purchase from 25/08/2025
Order arrived too late even though it was not specified on the site, moreover the order received was broken I am still waiting to see what to do even after I contacted you I have no response
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D
Damien B.
Rating: 1 out of 5
following a purchase from 26/09/2025
Suspensions that were supposed to be adjustable but are not adjustable The motorcycle when I accelerate it stutters and stalls very regularly Decal kit that comes off I do not recommend the product at all
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F
Franck S.
Rating: 1 out of 5
following a purchase from 30/09/2025
The spark plug I ordered had nothing to do with my YCF 150 SP2 it was not the right one!!! Beware on this site
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Response from MiniMX
Hello,
If you have a YCF 150 SP2 you need to take the CR7HIX, the reference is usually indicated on your original spark plug.
Some older series are equipped with DR8EA but generally on YCF it is CR7HIX.
Do not hesitate to send an email or via chat we have technicians available who know the Pit Bike series perfectly since 2008.
Best regards,
Mini MX
F
Franck F.
Rating: 1 out of 5
following a purchase from 25/09/2025
Missing parts from my order
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L
Lambert J.
Rating: 1 out of 5
following a purchase from 23/09/2025
So: 1: new carburetor that leaks! 2: wiring problem works once every two times!! 3: the engine cuts off at the slightest bump!!! 4: absence of manual and assembly!!!! 5: seat damaged 6: left ball joint adjustment missing
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O
Ozcan K.
Rating: 1 out of 5
following a purchase from 24/09/2025
The part has some impact
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C
Clara R.
Rating: 1 out of 5
following a purchase from 19/09/2025
Wrong information about a part from the seller, I therefore received the wrong part, and a return was possible but with the shipping costs at my expense…
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P
Philippe A.
Rating: 4 out of 5
following a purchase from 22/09/2025
A warped part too bad
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D
Dany M.
Rating: 1 out of 5
following a purchase from 15/09/2025
Brand new engine and selector seal dead oil leaks through the seal fortunately I made a small outing and realized
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Jean-Marc V.
Rating: 1 out of 5
following a purchase from 16/09/2025
The part does not match the photo.
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Y
Yoan B.
Rating: 4 out of 5
following a purchase from 12/09/2025
Super quad
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S
Sébastien L.
Rating: 4 out of 5
following a purchase from 07/09/2025
Very good product
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Sandra D.
Rating: 1 out of 5
following a purchase from 14/09/2025
2 orders received wrong item. Seen with customer service which is very incompetent.
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B
Benoit M.
Rating: 4 out of 5
following a purchase from 14/09/2025
The choice, price, and quality of the products are present. Delivery-wise nothing to say perfect. I recommend mini mx
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R
Raphaël A.
Rating: 4 out of 5
following a purchase from 05/09/2025
Perfect parts and equipment with
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Henri Luc B.
Rating: 4 out of 5
following a purchase from 01/09/2025
Very good thank you fast and efficient well packaged.
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M
Maxime D.
Rating: 1 out of 5
following a purchase from 10/09/2025
Satisfied with the order. However, delivery too long via DPD
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Response from MiniMX
Hello Maxime,

Thank you for your feedback and we are glad that your order satisfied you. We fully understand your frustration regarding the delivery time via DPD. The average DPD delay is 24/48h, unfortunately it can happen that this delay is delayed, please believe that this is independent of our will.

We do our best to ensure preparation and shipping of our orders in less than 24h and we strive to maintain this level of quality.
We remain at your entire disposal and hope to see you again soon
Best regards,
The MiniMX team
K
Kevin C.
Rating: 1 out of 5
following a purchase from 04/09/2025
Customer service not great Problem with new electric motorcycle chain that breaks no warranty
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Thibaut B.
Rating: 1 out of 5
following a purchase from 10/09/2025
I have already given my opinion and I am very disappointed. Best regards
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Response from MiniMX
Hello Thibaut,

Thank you for taking the time to share your experience, even if it does not meet your expectations. Your satisfaction is our priority, and we take your feedback very seriously. Can you give us more information regarding your dissatisfaction?
Best regards,
Mini MX

Best regards,
The MiniMX team
S
Sabrina L.
Rating: 1 out of 5
following a purchase from 04/09/2025
Motorcycle that wouldn't start due to poor factory assembly. Additional garage fees not planned even though it was new.
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R
Rui M.
Rating: 4 out of 5
following a purchase from 27/08/2025
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Herve B.
Rating: 1 out of 5
following a purchase from 02/09/2025
Terrible! Vehicle broke down upon arrival, no support from customer service. Non-compliance with French laws as the vehicle is guaranteed for only 3 months instead of 2 years. In short, legal action underway
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M
Matthieu F.
Rating: 1 out of 5
following a purchase from 01/09/2025
Too many spare parts out of stock is unacceptable
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Response from MiniMX
Hello,
We are doing our best to restock spare parts in response to demand, we are facing a demand for parts related to other manufacturers who have no spare parts available, due to this phenomenon our parts originally intended for our motorcycles are being purchased for other brands, we ask you to believe that we are doing our utmost, do not hesitate to send us an email to be prioritized as an owner of a CRZ.
Best regards,
Mini MX
J
Jean Patrick A.
Rating: 4 out of 5
following a purchase from 29/08/2025
Very satisfied with the order and the delivery very good product. I recommend.
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R
Raphaël E.
Rating: 4 out of 5
following a purchase from 01/09/2025
Great but it lacks YCF parts
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Response from MiniMX
Hello Raphaël,

Thank you very much for your review and your rating of 4/5! We are delighted to learn that you appreciate our MiniMX site.

We take your comment regarding the lack of YCF parts into account and we will do our best to diversify our offer in the future.
Could you please tell us which YCF part you would have liked to find on the site?

Best regards,
The MiniMX team
E
Esteban B.
Rating: 4 out of 5
08-Oct
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G
Guy A.
Rating: 4 out of 5
very good site, a bit more detail and video would be nice
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H
Hakim M.
Rating: 4 out of 5
Very good
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Tyha L.
Rating: 4 out of 5
Received damaged with the box already opened
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Jean-François G.
Rating: 4 out of 5
easy to use
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D
David L.
Rating: 4 out of 5
Very good but slow
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A
Alexis D.
Rating: 4 out of 5
Good site easy for searches
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