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A
Rating: 4 out of 5
Missing an assembly manual, starting instructions, oil...
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
I would have liked to have received my order before being able to judge it... unfortunately I am told that it has been delivered to me when I have received nothing... and now after complaints I was first asked to conduct an investigation with THEIR carrier... and now I am told to wait... so not at all satisfied
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Response from MiniMX
Hello, You have suffered a transport damage by the transport company, we have therefore filed a complaint today regarding this, so we must wait for a response from them before being able to decide anything. Thank you for your understanding and patience. Best regards, Minimx
A
Rating: 4 out of 5
Very good product
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A
Rating: 1 out of 5
Usually everything goes well but this time, the brake lever is not the same as the 3 presentation photos, but rather the one in the photo well below, so it does not match and is impossible to mount, a trick worthy of wish or aliexpress ...
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Response from MiniMX
Hello, we are surprised by this review as we have a dedicated after-sales service for any inquiries from you but we cannot find any email from you, could you have used another email address? Thank you for being able to send us an email so that we can respond appropriately with visuals that you could send us at [email protected] as well as your order number to identify you. We remind you that the photos are non-contractual (see T&Cs) so the photo is only illustrative. Thank you for your feedback. Best regards, Minimx
A
Rating: 4 out of 5
Rather easy to use
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A
Rating: 4 out of 5
Impeccable delivery. And product corresponding well to the description.
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A
Rating: 4 out of 5
I recommend, but beware of stock shortages that's why 4 stars
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A
Rating: 4 out of 5
Very good quality product I recommend
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A
Rating: 4 out of 5
Perfect site... just lacking a bit of information on certain parts like « If you want to gain performance this carburetor will be ideal » or something in that style so that we can know what the item is worth if it will become more reliable than the original or more powerful it's interesting for a buyer (a buyer of which I am part haha)
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
very poor indication of the parts and more euros spent for nothing
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Response from MiniMX
Hello, Does the arm axle not measure 236mm x 12mm? The return conditions are present at the bottom of the page of the site for any order return. Best regards, Mini MX
A
Rating: 4 out of 5
I made a mistake on the part I would like a refund
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A
Rating: 4 out of 5
Good site, attentive staff and good advice
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Fast reception, parts corresponding to the description
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
Wrong item delivered, long delivery
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Response from MiniMX
Hello, What is the wrong item delivered? Best regards, The MiniMX team
A
Rating: 1 out of 5
I am disappointed with this site following a bad experience with loose spokes on a new wheel for the after-sales service I should have checked the spokes
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Response from MiniMX
Hello, Yes absolutely, you need to tighten the spokes and check the tire pressure. It's not like this recommendation wasn't clearly stated in black and white in the item description. Best regards, The MiniMX team
A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Correct
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A
Rating: 1 out of 5
Very poor customer service inaccessible, very poor navigation also not the right reference
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Response from MiniMX
Hello, What issue did you have with your order? Best regards, The MiniMX team
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very good site just a problem with delivery but customer service is great and pleasant
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A
Rating: 1 out of 5
Not able to send me 4 identical cones
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Response from MiniMX
Hello, 4 cones? What are you talking about? Best regards, The MiniMX team
A
Rating: 4 out of 5
Fast and compliant delivery
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A
Rating: 1 out of 5
the order in question was placed on 23/9, shipped on 24/9 and still not delivered to this day. Please provide me with a more precise answer than the one given via chat which, on several occasions, could not provide a favorable response to my request. I don't care to know where the malfunction is. My order and its payment were made properly, I hereby request a delivery as soon as possible or a full refund of my order.
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Response from MiniMX
Hello, After the transport damage you suffered we have resent your order, did you receive it well? Thank you, Best regards, Minimx
A
Rating: 1 out of 5
Delivery correct despite a well crushed box but a rim ordered in 12'' I received a 14''
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Delivery problem to resolve, the package being large and heavy, I wanted to have it delivered to my workplace, unfortunately the name of the company that employs me did not appear on the delivery note only my name was there, but repeated 2 times. After checking, I can certify that my second address was correctly filled in on the site. For the rest: PERFECT
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A
Rating: 4 out of 5
Easy and clear
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A
Rating: 4 out of 5
Delivery time correct however I still do not have my loyalty points, they are still pending activation... The synchronization of the site with the delivery needs to be reviewed as it is poorly coordinated... Other than that, nothing to say
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A
Rating: 1 out of 5
Very disappointed with the service so far, dispute ongoing with the carrier who supposedly delivered the order, but neither seen the package nor the carrier and moreover false signature on the receipt. In short, since 15/09 still waiting for the resolution of my problem and still no parts.
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Response from MiniMX
Hello, Your package is declared delivered directly to your home. You declared that you have not been delivered, an investigation is underway with GPS tracking. As we told you, upon return of the carrier's investigation we will get back to you. We apologize for this wait, please know that we regularly follow up on your investigation. Best regards, The MiniMX team
A
Rating: 4 out of 5
Already several orders made and never disappointed
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A
Rating: 4 out of 5
Perfect
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A
Rating: 1 out of 5
Poorly packaged parts arrived broken, torn invoice and disintegrated piston box
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A
Rating: 4 out of 5
Good quality, assembly booklet nonexistent, warranty too short given the delivery time !!!!
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A
Rating: 4 out of 5
Average customer service, parts purchased advised by customer service not compatible with my dirt bike.
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A
Rating: 4 out of 5
Slight delay in delivery which earned me a commercial gesture. Engine received well packaged and well protected.
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A
Rating: 4 out of 5
Well detailed
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A
Rating: 4 out of 5
Good
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