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A
Rating: 4 out of 5
Perfect, good purchase, good product
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Serious company, package received quickly and well cared for, thank you
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Rating: 4 out of 5
I am quite satisfied with the site. So far, the spare parts I am looking for are available on the site. The downside is that there are several out-of-stock items. Delivery times are respected.
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A
Rating: 4 out of 5
Fast, nothing to say.
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A
Rating: 1 out of 5
I am not at all satisfied with Mini MX products, I ordered an exhaust pipe and they sent me the wrong size and on top of that the package is torn everywhere and the pipe is damaged, the seat thing that melts well is oil and maintenance product
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Response from MiniMX
Hello, sorry but your message is very confusing and hard to understand, please be clearer and more precise, we have not received any email from you mentioning any problem with your order. Thank you for sending us an email with photos of the received parts to see if they correspond to your order. Thank you Best regards, Minimx
A
Rating: 1 out of 5
I still have not received them
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Response from MiniMX
Hello, We have filed a complaint with the transport services so that they can investigate with their structure to see where the package is located. We are therefore waiting for news from them to know if we need to resend the order or if the package will indeed be delivered to the recipient. The Minimx team
A
Rating: 4 out of 5
Maybe lacking contact advice. I indeed ordered a brake master cylinder, + a bag of BANJO fittings which actually were not necessary as BANJOs were delivered with the master cylinder. But not indicated in the product description, nor in the product photo.
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A
Rating: 4 out of 5
Perfect order, just I ordered a rim strip, impossible to fit, 3 times too small and broke
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A
Rating: 4 out of 5
It's long
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A
Rating: 4 out of 5
Good site, although sometimes we can't find the original parts of the motorcycles sold on the site
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Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Fast delivery, impeccable
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A
Rating: 1 out of 5
I would give 0 if I could 2 orders in 2 days because there was only 1 seal, my mistake, the piston ring set too big, my mistake, however when I buy 100 euros worth of parts and the 2nd package has not yet left, a good merchant will not charge a 3rd delivery fee and will add the piston ring set in the package!!
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Response from MiniMX
Hello, when we can do it sir, we do it with pleasure, a package that is already in the shipping zone we unfortunately cannot add parts. We are flexible and quite responsive when we can do it, but otherwise it is sincerely that we cannot respond favorably to your request. It is therefore not our fault that you made mistakes about the products, so why should we be responsible for it? The Minimx team
A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
Order and delivery times in accordance with the site's announcement, especially during the summer period.
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A
Rating: 4 out of 5
Delivery good, package well wrapped, parts conform to the top
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A
Rating: 1 out of 5
I bought a fuel cap YCF for a YCF 150 pilot, which does not fit my bike
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Response from MiniMX
Hello, the diameter sizes for pit bikes are all standard, please email us at [email protected] regarding the YCF part ordered and we will forward it to the brand directly. Thank you The Minimx team
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Rating: 4 out of 5
Customer service very good
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Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Impeccable, nothing to complain about
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A
Rating: 1 out of 5
Catastrophic site, cardboard customer service, bad faith after-sales service, ordered 2 tires in 14/17 received 2 tires in 16/19, they are not very skilled when calling, the people look down on you very haughty... Then I also ordered a pair of rims in 14/17, both rims make noise when turning, pieces of metal are floating inside the rim bead, for MiniMx's after-sales service nothing alarming, there is no safety problem, I was even told that with the engine running it would be heard more, in any case, a categorical refusal of warranty... While others had the same issue. Oh yes, they take them back but at my expense while pieces of metal are floating... Specify in this case in the ad that your rims make a casserole noise. Good luck to those who will have to deal with after-sales service...
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Response from MiniMX
Mr. Magontier, we have intervened on your request, we have recovered the incorrectly received tire and refunded you, regarding the rims repeatedly, the technical service explained to you that there was absolutely no safety problem but that is not what you wanted to hear once again. You were very insulting during your phone calls and on two occasions you insulted two of my colleagues, so I think it would be good for you to also reflect on yourself rather than throwing stones at us at every turn. Best regards, Minimx
A
Rating: 4 out of 5
Very good
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Rating: 1 out of 5
Site OK, delivery OK and fast, after-sales service .... after over 800€ of orders in 2 months, they forgot some seals at 13 bucks (nothing serious but ...) impossible to get it without photos of the received parts but they are already mounted on my vehicle, I think they must have a way to sell the same item 2 to 3 times. Because they don't even know if they sent them or not, they will see that they have my seals on the day of their inventory ;) .. (I work in an auto center, I know when I have a part sold and out of my stock or not)..
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Response from MiniMX
Hello, As already mentioned during our email exchanges, we have a procedure for this type of request, you clearly refused to provide us with the requested documents, so we will not be able to respond favorably to your request. Regarding the photos of the received parts, at no time did we ask you to disassemble the received parts, it was enough to send them to us by email. Best regards, The Minimx team
A
Rating: 1 out of 5
I received the base gasket
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Response from MiniMX
Hello, To resolve your order reception issue, please contact our customer service or after-sales service by email at [email protected]. Without this first contact, we cannot know that you have not received your product, so thank you for getting back to us when you encounter this kind of issue. Best regards, The Minimx team
A
Rating: 4 out of 5
Nothing to say very good
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A
Rating: 4 out of 5
The motorcycle is very good and very easy to assemble. The only downside is that the fuel hoses are too short, so they need to be bought again.
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A
Rating: 4 out of 5
Rather fast and good part
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A
Rating: 1 out of 5
Well had the base gasket
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Response from MiniMX
Hello, To resolve your order reception issue please contact our customer service or after-sales service by email at [email protected]. Without this first contact, we cannot know that you have not received your product so thank you for getting back to us when you encounter this kind of problem. Best regards, The Minimx team
A
Rating: 4 out of 5
Received very quickly, I am satisfied with my first order
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Rating: 4 out of 5
Some items are overpriced
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Rating: 4 out of 5
A present and responsive customer service, simply!!!
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Rating: 1 out of 5
The brackets do not fit, so return. The brake caliper seals are dead.
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Response from MiniMX
Hello, What motorcycle do you have? YCF plastics are for YCF motorcycles only.
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Rating: 4 out of 5
Nothing to complain about, arrived on the scheduled date, very responsive to emails. Just disappointed not to have received the planned gift due to a simple unchecked box.
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Rating: 4 out of 5
The site is quite intuitive, the delivery was super fast. Too bad the shipping costs are not free.
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Rating: 4 out of 5
Cool
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Rating: 4 out of 5
Very good service
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Rating: 4 out of 5
perfect
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Rating: 4 out of 5
Hello, first visit to the site, first order, everything is OK! fast delivery!
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Rating: 4 out of 5
Very good site, but a small problem with the communication of the availability of parts on their sites.
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Rating: 4 out of 5
Impeccable, ordered Friday at noon, arrived Monday at 7 PM. However, in the small notice, there was no information for assembling the fork tubes and the rest, but still quite simple to assemble.
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