Customer reviews of MiniMX

Hello, We will therefore follow up regarding your complaint from yesterday. Your tracking indicates a delivered package. Our colleague therefore informed you that in this case, we cannot file a complaint for a package declared delivered, as the tracking is valid. Our colleague whom you find unpleasant (it is still you who got carried away and not her), explained the situation to you, told you that she understood you but that her scope of action was very limited regarding the carrier. That is why our colleague requested the refund of your axle and offered you free shipping so that you could reorder another one soon without cost. If you had followed the status of your order, you would have also seen that your package was declared delivered, you might have contacted the carrier to find out what was going on. If you receive delivery tracking, it is so that you can inform yourself about the status of your delivery and react if necessary. Our colleague had a very good commercial behavior, explaining the situation to you, and offering you a commercial gesture that we were absolutely not obliged to make because for us our carrier delivered you, but we trust. We remain at your disposal. Best regards, The MiniMX team

Hello, After checking you did indeed order it in Red :-). In case of error do not hesitate to contact us we will quickly take care of it. We thank you for your feedback and remain at your complete disposal. Best regards, Mini MX

Hello, Your order suffered a sorting error from our partner Colissimo, and therefore returned to our warehouses. That is why your order was fully refunded upon its return. This is very rare when this type of inconvenience occurs. We understand your dissatisfaction. If you wish to reorder, we invite you to contact our customer service at 0972390537, they will add some goodies to your order. Best regards, The MiniMX team