The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Stock shortages, parts with missing nuts, a braking system that was not pre-assembled, all despite common sense, as for the delivery, 5 days of waiting, nothing changes!
Translated reviews
Response from MiniMX
Good evening, But nothing is going well with us, out of 3 reviews posted, 3 negative reviews. Three reasons arise: 1: Defamation / only looking to discredit us? 2: Do you enjoy hurting yourself by ordering from us :-) 3: Maybe we are the least bad? ^^ I therefore invite you to turn to another merchant if we do not meet your expectations (it unfortunately happens). The stocks, as I told you in our previous email, we did our best and yet we have more than 150,000 parts in stock but so be it. The delays, you AGAIN took the cheapest
A
Acheteur Vérifié
Rating: 1 out of 5
colissimo point relais
Translated reviews
Response from MiniMX
Hello, I invite you to install a wheel gripster, I think your problem is not the inner tube because MICHELIN or KENDA is the best we have. I think your inner tube is puncturing at the valve and the only solution is to install a wheel gripster, it is even essential to avoid punctures. Also, remember to put a rim tape ;) Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Deadlines not respected, it looks like a used piston!
Translated reviews
Response from MiniMX
Hello, Your order placed on 09/12 at 19:45 was shipped the next day 10/12, your delivery shipped on a Thursday could not be delivered in 24h (Friday) and was delivered the next working day, which is Monday 14. GLS deliveries are from 24h to 48h, if you want guaranteed 24h delivery we invite you to choose TNT. We apologize if the deadlines did not meet your expectations with the GLS carrier. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
The chain kit ordered was not received in full. Chain sprocket. Missing crown
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Problem with half of the order, I sent an email to support and I'm still waiting...
Translated reviews
Response from MiniMX
Hello, We have forwarded your request to customer service to get back to you as soon as possible. We apologize for the delay. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
I have ordered several times and this time I was disappointed that my ignition that I ordered was broken
Translated reviews
Response from MiniMX
Hello, Have you opened a warranty file? I checked via your email but I couldn't find it. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Received a rim with all the spokes loose and the rim scratched and a warped crown!!! Avoid!!!
Translated reviews
Response from MiniMX
Hello, It is indicated in red on the product description: The tightening/adjustment of the spokes must be checked. Can you send us a photo so we can understand your case? The warped crown is quite surprising, it is steel. Hoping to find a solution for you. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Delivery is deplorable, I still have not been delivered after a week even though I chose the fast delivery in 24/48h.
Translated reviews
Response from MiniMX
Hello, I invite you to contact GLS directly to report the delay Tel: 0 890 890 092 Transport services are currently saturated due to high demand and we hope to regain quality service from our carriers after the end of year holidays.
A
Acheteur Vérifié
Rating: 1 out of 5
Hello, you put an oil can on the site with a conclusion at delivery there is no can
Translated reviews
Response from MiniMX
Hello, The oil pack is an option to select +6€. I am sorry that you did not see the option. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Delivery date not respected
Translated reviews
Response from MiniMX
Hello, Your order was placed on Monday 30/11 at 15:45, shipped on Tuesday 1/12 and delivered on Thursday 3/12. We respected our deadlines of 48H/72H. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
I received the wrong item, I sent it back, followed up with customer service, no one responds, in the end I paid for an item, I returned the item, I got scammed.
Translated reviews
Response from MiniMX
Hello, We asked you for proof to process your warranty. Can you send us that so we can proceed with your request? Regarding the return, we have not received anything yet, do you have a tracking number? We are also reachable from 10am-7pm at 0972390537. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Very disappointed, incomplete order and customer service that makes you doubt!
Translated reviews
Response from MiniMX
Hello, As I indicated to you by email, it was the last piece in stock, the piece may have been lost. Our only solution is to refund you. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
No way to cancel an order, for a site of this size it's still crazy..
Translated reviews
Response from MiniMX
Hello, As soon as the order has been prepared and started, we are unable to stop the preparation process in order to guarantee our shipping deadlines. Your order was prepared at 8:24 on 30/11 (see on your customer account). We are again sorry that we cannot intervene past this stage, our only goal is to honor orders as quickly as possible. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Incomplete order and delivery deadlines alarming when I had chosen 48/72h!
Translated reviews
Response from MiniMX
Hello, The deadlines for BELGIUM have been heavily impacted by COVID, transport restrictions have been notified on the carriers' sites and we apologize for this, it is beyond our control. The situation should return to normal and we hope your next delivery will be faster. However, please note that your order placed on 25/11 at 20:58 was shipped the next day from our warehouses on 26/11 at 11:46, the delay is solely related to transport. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
My first order was impeccable, very good service. Disappointed with the second.
Translated reviews
Response from MiniMX
Hello, The after-sales service has been contacted, we hope they will respond to you as soon as possible. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
I have never received the package ..
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Yes, regarding the site, I am happy
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
The rear wheel received was broken after 2 hours of riding.
Translated reviews
Response from MiniMX
Hello, Did you follow the usage recommendations as indicated on the product sheet? Can you send us a photo so we can take note of it? Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Did not receive the correct part. Disappointed.
Translated reviews
Response from MiniMX
Hello, You ordered an inner tube, what did you receive? Please feel free to contact us by email at [email protected] with a photo of the received part, if an error occurred we will quickly take the necessary steps. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
A lot of choices but also many out-of-stock items that are not anticipated, as for the delivery, it is endless, it is inconceivable.
Translated reviews
Response from MiniMX
Hello, We have over 150,000 parts available in the catalog and in our stocks. We are trying, despite the period, to restock as quickly as possible. You only ordered a CDI for €5.95 on Wednesday 18/11 at 3:00 PM, the order was shipped the next day, Thursday, the delivery you selected was the cheapest, that is to say colissimo, the package arrived on Monday. If you are in a hurry, select TNT, it is guaranteed 24h. I find your comment very harsh, and I doubt we can do better in terms of delay. So maybe the only goal is to give us a bad rating, who knows. We wish you a good continuation. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Endless delivery time! Not to mention the out-of-stock items and that, this is not the post office!
Translated reviews
Response from MiniMX
Hello, I doubt it is necessary to reiterate the previous exchange. We strive to be as close to our stocks as possible, the chain roller was restocked within 72 hours following a stockout. Your order was shipped immediately. We are sorry we could not satisfy you and wish you a good continuation. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
A part was damaged and not even packaged, surely a second-hand part
Translated reviews
Response from MiniMX
Hello, The second-hand parts are in the second-hand category, otherwise all our products are new, if the product does not suit you, please feel free to return it, it will be fully refunded. We remain at your disposal by email [email protected] or by phone 0972390537. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
I received this motorcycle on Wednesday, delivered with some scratches. After 2 hours of riding, I lost the pot envelope, the brilliant arm screw, and most of the casing screws. After a cleaning, the motorcycle no longer accelerates.
Translated reviews
Response from MiniMX
Hello, This does not happen when before riding we perform a complete start-up, namely checking the tightening of all screws with marking if necessary, tightening the spokes, checking valve adjustment, carburetor adjustment, chain tension, .... All this can be found in the user manual, which we strongly recommend you read! If needed, our customer service is at your disposal to explain what you need to do, if it seems too complicated. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
Disappointed, because for an order of several parts there are two errors. The photos do not necessarily correspond to the ordered part
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Package always delayed or lost
Translated reviews
Response from MiniMX
Hello, As indicated in your tracking, which you probably did not see, the package was refused by the selected relay point due to an overload of it. The TNT carriers therefore delivered you to another available parcel relay. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
I am not at all satisfied with the delivery on your site it says 48 hours 72 hours which is not the case because the delivery date I called the carrier who had still not called me to make an appointment for delivery they told me they did not have my phone number to contact me to make an appointment so if I had not called I would still not have my package so it annoyed me I went to get it myself I would like to have a commercial gesture from you because the delivery was not fully made and yet I paid for the delivery 48 hours 72 hours maximum and if I had waited I could have waited a week 2 + so please contact me to make a commercial gesture a voucher or anything thank you for your understanding
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
not compliant with the order
Translated reviews
Response from MiniMX
Hello, You received a prepaid voucher to return the received footpegs against reimbursement upon their return. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
Box in a bad state and broken piston
Translated reviews
Response from MiniMX
Hello, We have not received any message regarding your problem, we invite you to contact our after-sales service and report your broken piston, and this as soon as possible. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
I have a problem the shock absorber broke on the first use
Translated reviews
Response from MiniMX
Hello, You will need to explain how you broke an adjustable shock absorber to our after-sales service, because as of now no complaint has been made to our services regarding this problem.
A
Acheteur Vérifié
Rating: 1 out of 5
The inner tube arrived with a hole after 30 seconds the tire is flat
Translated reviews
Response from MiniMX
Hello, We do not quite understand your opinion, if the inner tube arrived with a hole, why did you install it? Moreover, no message or email from you mentions any problem with our after-sales service.
A
Acheteur Vérifié
Rating: 1 out of 5
Placed an order for 400 euros and received nothing. No one takes me seriously, neither Minimix nor the transport company, I do not recommend because in the meantime they cash in and nothing in return, very bad experience
Translated reviews
Response from MiniMX
Hello, A complaint has been made to the carriers on our part, do not think that no one takes you seriously. Your file is being followed, we are waiting for the result of the investigation from TNT services, as a proof of delivery is issued. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
I received the piston for 140cc poorly machined, one of the rings gets stuck in the grooves of the piston... I am disappointed...
Translated reviews
Response from MiniMX
Hello, In what order did you install your rings? Best regards, The MinIMX team
A
Acheteur Vérifié
Rating: 1 out of 5
The electrical harness does not match the image and after correction on an identical electrical diagram, no ignition!
Translated reviews
Response from MiniMX
Hello, Have you tested your values with a voltmeter to ensure the connections? Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
Not good advice
Translated reviews
Response from MiniMX
Hello, What is the issue with advice regarding your 38mm red air filter? Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
I have never had a problem with Mini MX except for the last order where I received a very poor quality exhaust pipe, the collector is not tight at the welds, I called customer service who asked me to send an email, I do not like to get into the archaic procedures of sending emails etc. too bad for me I will be a disappointed customer of my purchase, caravan for sale, selling exhaust collectors in that state takes credit away from Mini MX
Translated reviews
Response from MiniMX
Hello, The law requires us to justify the sending or replacement of any part even under the after-sales service. Our service is here to resolve and work on your request, now if you do not wish to follow the procedure, we will not be able to do anything more. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
For a complete new engine with the ignition provided that does not simply connect with the corresponding terminals!! I had to put back my old ignition! Customer service still waiting for a response!!!
Translated reviews
Response from MiniMX
Hello, Ignitions are not delivered with terminals because the harnesses sometimes do not have the terminals either. It is possible to add the terminals to the 3 wires of the ignition, it was not necessary to change the entire ignition. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Too loooooong wlh
Translated reviews
Response from MiniMX
Hello, The indicated delivery times are only valid for mainland France and not for Switzerland which requires customs clearance and therefore a longer delivery time. Best regards, The MinIMX team
A
Acheteur Vérifié
Rating: 1 out of 5
No after-sales service, 2 defective products and no refund or compensation. A customer service that looks down on you.
Translated reviews
Response from MiniMX
Hello, You report that the CDI is defective, we ask you to return it so that it can be tested in the workshop. If the product is defective we will refund you, otherwise due to assembly it will not be refunded, it's as simple as that. We can only send a part upon request by email. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Torn and unreliable gasket pouch and does not want to send a new order
Translated reviews
Response from MiniMX
Hello, Our after-sales service has mainly noted that you have taken the wrong pouch, the one you took is absolutely not compatible with your engine number which is a Lifan and not a YX. We therefore asked you to return this pouch for a refund, which you do not wish to do. At your convenience. Best regards, The MiniMX team
A
Acheteur Vérifié
Rating: 1 out of 5
I was supposed to receive my order letter in 24 hours, I received it in a week, I want to be refunded
Translated reviews
Response from MiniMX
Hello, A complaint has been made to the carrier who will get back to you directly. We remain at your disposal if needed. Best regards, The MiniMX team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 