The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Kick received in very bad condition and poorly machined
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Response from MiniMX
Hello, We invite you to directly contact the after-sales service at [email protected] and describe your problem, providing your order number. They will get back to you directly. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I would have liked to have received my order before being able to judge it... unfortunately I am told that it has been delivered to me when I have received nothing... and now after complaints I was first asked to conduct an investigation with THEIR carrier... and now I am told to wait... so not at all satisfied
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Response from MiniMX
Hello, You have suffered a transport damage by the transport company, we have therefore filed a complaint today regarding this, so we must wait for a response from them before being able to decide anything. Thank you for your understanding and patience. Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
Usually everything goes well but this time, the brake lever is not the same as the 3 presentation photos, but rather the one in the photo well below, so it does not match and is impossible to mount, a trick worthy of wish or aliexpress ...
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Response from MiniMX
Hello, we are surprised by this review as we have a dedicated after-sales service for any inquiries from you but we cannot find any email from you, could you have used another email address? Thank you for being able to send us an email so that we can respond appropriately with visuals that you could send us at [email protected] as well as your order number to identify you. We remind you that the photos are non-contractual (see T&Cs) so the photo is only illustrative. Thank you for your feedback. Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
very poor indication of the parts and more euros spent for nothing
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Response from MiniMX
Hello, Does the arm axle not measure 236mm x 12mm? The return conditions are present at the bottom of the page of the site for any order return. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Wrong item delivered, long delivery
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Response from MiniMX
Hello, What is the wrong item delivered? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I am disappointed with this site following a bad experience with loose spokes on a new wheel for the after-sales service I should have checked the spokes
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Response from MiniMX
Hello, Yes absolutely, you need to tighten the spokes and check the tire pressure. It's not like this recommendation wasn't clearly stated in black and white in the item description. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Very poor customer service inaccessible, very poor navigation also not the right reference
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Response from MiniMX
Hello, What issue did you have with your order? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Not able to send me 4 identical cones
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Response from MiniMX
Hello, 4 cones? What are you talking about? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
the order in question was placed on 23/9, shipped on 24/9 and still not delivered to this day. Please provide me with a more precise answer than the one given via chat which, on several occasions, could not provide a favorable response to my request. I don't care to know where the malfunction is. My order and its payment were made properly, I hereby request a delivery as soon as possible or a full refund of my order.
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Response from MiniMX
Hello, After the transport damage you suffered we have resent your order, did you receive it well? Thank you, Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
Delivery correct despite a well crushed box but a rim ordered in 12'' I received a 14''
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed with the service so far, dispute ongoing with the carrier who supposedly delivered the order, but neither seen the package nor the carrier and moreover false signature on the receipt. In short, since 15/09 still waiting for the resolution of my problem and still no parts.
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Response from MiniMX
Hello, Your package is declared delivered directly to your home. You declared that you have not been delivered, an investigation is underway with GPS tracking. As we told you, upon return of the carrier's investigation we will get back to you. We apologize for this wait, please know that we regularly follow up on your investigation. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Poorly packaged parts arrived broken, torn invoice and disintegrated piston box
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Acheteur Vérifié
Rating: 1 out of 5
It's not the right parts I won't order again it disgusted me
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Response from MiniMX
Hello, Does that mean not the right part? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
The delivery was supposed to be made in 48 to 72 hours it has been more than 1 week that I am waiting for my dirt.
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Response from MiniMX
Hello, We remind you that the announced deadlines of 48/72 hours are indicative deadlines and not guaranteed deadlines (see T&Cs to read), moreover you are having a vehicle delivered on a pallet and not a pair of shoes. The transport company confirmed to us a delivery for today so if that is the case you were delivered in 4 working days so that is more than reasonable. Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
I ordered tools that do not correspond at all to the photo on the site. The quality is disastrous and the tools are almost unusable. I contacted customer service who never replied or got back to me. This is not the first time. I will NEVER order again on this site.
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Response from MiniMX
Hello, If the product does not suit you, we will take it back and refund you. You have your legal withdrawal period. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
The attached kit did not match the spacing
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Response from MiniMX
Hello, What is your engine number? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Unprofessional customer service .... Does nothing to satisfy its customers... To avoid
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Response from MiniMX
Hello, You indicated that you made a mistake in your order, it was already shipped, we cannot change anything once your package is in transit. If the product does not suit you, you can return it for a refund. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Satisfied with the delivery but not really with the kick that arrived with a damaged thread, the bolt is also damaged, had to re-tap the thread and sand the paint or the kick is otherwise unusable
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Response from MiniMX
Hello, If needed, our after-sales service is available directly at [email protected] Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Received part broken
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Response from MiniMX
I did not receive the correct part, and there was no follow-up to my request
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Acheteur Vérifié
Rating: 1 out of 5
Hello, you sent an email, our last response dated 27/08 without a reply from you, we ask you to acknowledge our last email and respond to it. We offer you a commercial gesture regarding your ignition cover that you received with 2 mounting points as stated in the product description, so please get back to us by email regarding this commercial proposal. Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
I am not at all satisfied with Mini MX products, I ordered an exhaust pipe and they sent me the wrong size and on top of that the package is torn everywhere and the pipe is damaged, the seat thing that melts well is oil and maintenance product
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Response from MiniMX
Hello, sorry but your message is very confusing and hard to understand, please be clearer and more precise, we have not received any email from you mentioning any problem with your order. Thank you for sending us an email with photos of the received parts to see if they correspond to your order. Thank you Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
I still have not received them
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Response from MiniMX
Hello, We have filed a complaint with the transport services so that they can investigate with their structure to see where the package is located. We are therefore waiting for news from them to know if we need to resend the order or if the package will indeed be delivered to the recipient. The Minimx team
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Acheteur Vérifié
Rating: 1 out of 5
I would give 0 if I could 2 orders in 2 days because there was only 1 seal, my mistake, the piston ring set too big, my mistake, however when I buy 100 euros worth of parts and the 2nd package has not yet left, a good merchant will not charge a 3rd delivery fee and will add the piston ring set in the package!!
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Response from MiniMX
Hello, when we can do it sir, we do it with pleasure, a package that is already in the shipping zone we unfortunately cannot add parts. We are flexible and quite responsive when we can do it, but otherwise it is sincerely that we cannot respond favorably to your request. It is therefore not our fault that you made mistakes about the products, so why should we be responsible for it? The Minimx team
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Acheteur Vérifié
Rating: 1 out of 5
I bought a fuel cap YCF for a YCF 150 pilot, which does not fit my bike
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Response from MiniMX
Hello, the diameter sizes for pit bikes are all standard, please email us at [email protected] regarding the YCF part ordered and we will forward it to the brand directly. Thank you The Minimx team
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Acheteur Vérifié
Rating: 1 out of 5
Catastrophic site, cardboard customer service, bad faith after-sales service, ordered 2 tires in 14/17 received 2 tires in 16/19, they are not very skilled when calling, the people look down on you very haughty... Then I also ordered a pair of rims in 14/17, both rims make noise when turning, pieces of metal are floating inside the rim bead, for MiniMx's after-sales service nothing alarming, there is no safety problem, I was even told that with the engine running it would be heard more, in any case, a categorical refusal of warranty... While others had the same issue. Oh yes, they take them back but at my expense while pieces of metal are floating... Specify in this case in the ad that your rims make a casserole noise. Good luck to those who will have to deal with after-sales service...
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Response from MiniMX
Mr. Magontier, we have intervened on your request, we have recovered the incorrectly received tire and refunded you, regarding the rims repeatedly, the technical service explained to you that there was absolutely no safety problem but that is not what you wanted to hear once again. You were very insulting during your phone calls and on two occasions you insulted two of my colleagues, so I think it would be good for you to also reflect on yourself rather than throwing stones at us at every turn. Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
Site OK, delivery OK and fast, after-sales service .... after over 800€ of orders in 2 months, they forgot some seals at 13 bucks (nothing serious but ...) impossible to get it without photos of the received parts but they are already mounted on my vehicle, I think they must have a way to sell the same item 2 to 3 times. Because they don't even know if they sent them or not, they will see that they have my seals on the day of their inventory ;) .. (I work in an auto center, I know when I have a part sold and out of my stock or not)..
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Response from MiniMX
Hello, As already mentioned during our email exchanges, we have a procedure for this type of request, you clearly refused to provide us with the requested documents, so we will not be able to respond favorably to your request. Regarding the photos of the received parts, at no time did we ask you to disassemble the received parts, it was enough to send them to us by email. Best regards, The Minimx team
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Acheteur Vérifié
Rating: 1 out of 5
I received the base gasket
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Response from MiniMX
Hello, To resolve your order reception issue, please contact our customer service or after-sales service by email at [email protected]. Without this first contact, we cannot know that you have not received your product, so thank you for getting back to us when you encounter this kind of issue. Best regards, The Minimx team
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Acheteur Vérifié
Rating: 1 out of 5
Well had the base gasket
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Response from MiniMX
Hello, To resolve your order reception issue please contact our customer service or after-sales service by email at [email protected]. Without this first contact, we cannot know that you have not received your product so thank you for getting back to us when you encounter this kind of problem. Best regards, The Minimx team
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Acheteur Vérifié
Rating: 1 out of 5
The brackets do not fit, so return. The brake caliper seals are dead.
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Response from MiniMX
Hello, What motorcycle do you have? YCF plastics are for YCF motorcycles only.
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Acheteur Vérifié
Rating: 1 out of 5
The parts and the delays do not meet my expectations.
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Response from MiniMX
Hello, What issues did you encounter when receiving your goods? At no time did you share your comments or questions with us, neither by email nor by phone. We would like to know the precise reason for your dissatisfaction. Regarding delivery times, I remind you that your package was delivered within 48 working hours. Your package was shipped on 30/07 for availability on 03/08, please note that Saturday and Sunday are not considered working days, so you were indeed delivered within 48 hours after your package's shipping departure.
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Acheteur Vérifié
Rating: 1 out of 5
The ignition does not work at all.
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Response from MiniMX
Hello, could you clarify your approach or request to our after-sales service as we do not quite understand the purpose of specifying this in a review? We invite you to contact our after-sales service, which will undoubtedly resolve your issue. Send an email to [email protected] Best regards, The Minimx team.
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed, I received a mountain bike master cylinder.
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Response from MiniMX
Hello, Sorry, we do not make mountain bike master cylinders. At no time did you mention your dissatisfaction regarding your receipt of the part; no email has been found related to your request. Please communicate with us by email about the issue encountered upon receiving your part, as we have a dedicated service for this. Please contact us at [email protected] and forward any email or video proving your concern. Best regards, The Minimx team.
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Acheteur Vérifié
Rating: 1 out of 5
Poor quality, factory defect impossible to install.
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Response from MiniMX
Hello, what do you mean? What engine do you have?
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Acheteur Vérifié
Rating: 1 out of 5
Totally useless technical advice, very disappointed.
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Response from MiniMX
Hello, what do you mean?
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Acheteur Vérifié
Rating: 1 out of 5
Not the right part at all.
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Response from MiniMX
Hello, do you mean not the right part? What do you mean by 'Refund' Delivery?
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Acheteur Vérifié
Rating: 1 out of 5
It is July 24th and I still haven't received the tap.
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Response from MiniMX
Hello, As indicated in your tracking, a supplementary address from Bpost was requested directly on your tracking. You did not respond in time to the request, so the package has returned to our warehouses. However, we will resend a new package directly to your home. We ask you to check your tracking in case Bpost would like to have a supplementary address again. Your tracking can be viewed directly on your customer account. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 1 out of 5
Two and a half weeks for delivery when I paid for a 24-hour delivery, many parts out of stock two days later when everything was in stock at the time of ordering, I will never order from here again. Plus, when I called, I spoke to a very unpleasant woman who treated me like an idiot. Really to be banned...
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Acheteur Vérifié
Rating: 1 out of 5
I bought a 150 Daytona engine and asked if I would be able to install it without problems and without modifications, stating what I would mount it on. I was told yes, no problem. As a result, I find myself a month later looking for parts on other sites because I can't mount the carburetor or the rear brake, and they don't make the parts on Minimx... In short, I do not recommend it because it wasted more of my time than anything else.
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Response from MiniMX
Hello, The question is, does the Daytona engine fit on a dirt bike frame? The answer is yes. Now, there are dozens of dirt bike frames, the engine mounts will always be the same, but the space for the carburation will be different. Please note that we do not have your frame in front of us, so we can only respond in general terms. There are systems that allow you to offset your carburation.
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Acheteur Vérifié
Rating: 1 out of 5
Really disappointed, this is the second time I took a lever with quick pull and it broke after two turns of piwi.
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Response from MiniMX
Hello, We have no feedback on the problem with the part you took. There are actually 5 reviews, all of which are more than positive. We invite you to review your assembly, as it is very surprising that two in a row broke!
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Acheteur Vérifié
Rating: 1 out of 5
Item not compliant with the photo on the site.
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Response from MiniMX
Hello, We are very surprised, could you send us a photo of the pair of gloves received?
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