Customer reviews of MiniMX

Hello, First of all, please know that we are sorry for the inconvenience. However, when you select a relay point and it is saturated, that it can no longer receive additional packages, the delivery is automatically switched to the billing address you provided on your customer account, as indicated in our general terms and conditions in accordance with the delivery conditions of our partner Colissimo. Once the order is delivered, we can no longer intervene, we must wait for the return of the package to organize a new shipment. At the time of shipment, a tracking number is provided to you, indicating the effective delivery address (you are therefore informed) as well as the tracking allowing you to follow the package. We remain at your disposal. Best regards, The MiniMX team

Hello, What poor description did you see? Awaiting your response. Best regards, The MiniMX team

Hello, If you do not have the stickers on your fork, please contact our customer service directly. Best regards, the MiniMX team

Hello, Your order took a little longer than expected to be delivered. There are sometimes unforeseen events in transport that we cannot control. We are sorry. Rest assured that we always do our best to ensure your orders arrive on time, and delays are very rare. Best regards, The MiniMX team

Hello, The intake pipe was indeed in your package. For the chain, you requested a 428 which you received, if the length does not suit you, you just need to cut it to size. Regarding the delivery, you requested colissimo in 48/72h and you were indeed delivered in 72 working hours. Best regards, The MiniMX team

Hello, Have you contacted our services to inform us? Because we cannot find any message or request under your name. Best regards, The MiniMX team

Hello, We are very surprised by your opinion, what you ordered is completely standard. However, if your motorcycle does not have a classic cycle part, we strongly advise you to contact our customer service so they can guide you to the right parts. Best regards, The MiniMX team

Hello, it happens that carriers experience slight delays. As you mentioned in your message, this is very rare, and you have never had to complain about deliveries. As for the ignition and its harness, the P0294 harness is specific to this ignition, depending on your ignition coil, it is sometimes necessary to redo the terminals. Best regards, The MiniMX team

Hello, A complaint dated 04/01/19 has been made to the postal services. Upon their return, we will get back to you immediately. Our customer service is available at 0972390537. We remain at your disposal. Best regards, The MiniMX team

Hello, You benefited from free delivery on your order, what would you like to be refunded? Due to the bulk of your package, your order was delivered in 48h. Rest assured that the carriers do their utmost to deliver orders as quickly as possible. Best regards, The MiniMX team

Hello, Your package is in transit. You can find your order tracking number simply by logging into your customer account. Best regards, The MiniMX team

Hello, We do not quite understand your opinion. There is no size difference on the cables, it's standard! These cables are standard and therefore compatible with all MIKUNI, MOLKT, JINKE (non-bent) carburetors and quick pull for Dirt Bike, Pit Bike. Best regards, The MiniMX team

Hello, Your package is on its way. You can find your order tracking number simply by logging into your customer account. Best regards, The MiniMX team

Hello, We do not quite understand your opinion. There is no size difference on the cables it is standard! These cables are standard and therefore compatible with all MIKUNI, MOLKT, JINKE (non-bent) carburetors and quick pull for Dirt Bike, Pit Bike. Best regards, The MiniMX team

Hello, Which part on a repair kit can explode in your face? We do not quite understand. Regarding the delivery, your package was not accepted by the post office, it was therefore automatically directed to the billing address you mentioned in your customer account. Best regards, The MiniMX team

Hello, have you contacted our after-sales service to report the wrong diameter received? We remain at your disposal. Best regards, The MiniMX team

Hello, no dirt bike site offers free returns, rest assured that we always provide our best offers on deliveries. Best regards, The MiniMX team

Hello, the selected pickup point did not accept your package, so the delivery is automatically sent to the billing address you indicated on your customer account so that you can receive your package as soon as possible and that a return sender is not made. We apologize for the inconvenience. We remain at your disposal. Best regards, The MiniMX team

Hello, you ordered on 06/12 at 8 PM, your order was shipped on 07/12 at 9:50 AM and delivered to the selected pickup point on 08/12 at 9:37 AM, so you did receive your order in 24h as requested. If the tracking indicates that your order is delivered to the selected pickup point, it means that they have scanned your package, so it is indeed in their hands. We have confirmed this with TNT service. If needed, do not hesitate to contact our customer service at 0972390537. We remain at your disposal. Best regards, The MiniMX team

Hello, as our services indicated to you directly by phone, the original rims of all brands have a warp because the spokes are placed by a factory machine and are not hand-spoked. To tighten the rim, you simply need to have good tire pressure and tighten the spokes. We are sorry that the response from our customer service did not satisfy you, however, we confirm that this is indeed the correct procedure that was indicated to you. We remain at your disposal. Best regards, The MiniMX team

Hello, what do you mean by damaged packaging? Best regards, The MiniMX team

Hello, your package is delivered to the selected pickup point. You could track your shipment with the tracking number provided directly on your customer account. Best regards, The MiniMX team

Hello, your previous message adds nothing, you are being unreasonable, moreover your message is incomprehensible. To summarize what we discussed: regarding the lighting output on your original YX plate, there is no lighting output on YX engines which are more cross-typed than Lifan. The electrical diagram we provide is the default one to help you with the connections across all brands. If your ignition does not have a lighting output, you simply do not need to connect your yellow wire. This is not a brand-specific diagram but simply a guide for you to understand how it works. If you have doubts about the ignition of an engine, there is a question/answer section in the description that informs you, if the answers do not correspond to you, you can ask us others directly on the product sheet. If needed, you always have our customer service available to answer all your questions directly at 0972390537. So you have access to all the information you may need to choose an engine, but for that, you need to make the effort to read a product sheet in its entirety, which is the minimum for purchasing an engine... And if needed, our customer service is happy to answer all your questions. You rushed into your purchase without reading anything or asking any questions, and you blame us that YX engines do not have a lighting output. We are sorry, but this information is available on the product sheet, even in the question/answer section. Best regards, The MiniMX team

Hello, the new decoration kit you ordered had a slight delay in stock entry, which explains the delay as our customer service explained to you directly by phone. We apologize for the delivery delay. Best regards, The MiniMX team

Hello, is it the exhaust that is not the right color? Best regards, The MiniMX team

Hello, following your order of 1 inner tube, it apparently leaked (either originally or due to pinching during installation), we therefore credited you with a credit note, so it was free. You can either reorder the same or take something else. If despite this, you are still not satisfied, you will understand that we tried our best for your inner tube order. Remaining at your complete disposal. Best regards, Mini MX

Hello, we are used to preparing shipments for Reunion, with the invoice of course. It happens that during transport this invoice is torn off or lost, however, you have the possibility to easily print your invoice directly from your customer account and send it to the nearest post office that will handle the customs clearance procedures. As for shipping costs, these are flat rates applied by postal services, it is not MiniMX that determines the prices. Best regards, The MiniMX team

Hello, Your order concerns spare parts and not an engine. Best regards, Mini Mx

Hello, Your order arrived within the time frame set by the postal services based on the delivery you requested. What problems do you have with your parts? Best regards, The MiniMX team

Hello, What brand problem do you have? If we no longer have a product, we will replace it with a product of the same range or higher. We remain at your disposal. Best regards, The MiniMX team

Hello, Your order was delivered to the relay point you chose. As for the preparation, as stated in our general sales conditions: orders are prepared within 12 to 48 hours (excluding orders placed on weekends and public holidays). Depending on available stock. If a part is no longer in stock and the restocking time exceeds 48 working hours, our customer service will contact the customer directly by phone. Our customer service has discussed with you about a color change on the part being restocked, which allowed the release of your order. We remain at your disposal. Best regards, The MiniMX team

Hello, We confirm that your package left our warehouses on time for express delivery. TNT took longer to deliver to you. We understand your dissatisfaction, which is why we have offered your next shipping costs even for express. We remain at your disposal. Best regards, The MiniMX team

Hello, Your refund was processed on 09/08/2018 Best regards, The MiniMX team

Hello, What is happening with your package? We want to clarify that all our packages leave our warehouses in perfect condition, on a pallet. We remain at your disposal. Best regards, The MiniMX team

Hello, As you may have seen with our customer service, we do not have the possibility to send you a return label outside mainland France. You also saw it with our customer service, the costs incurred to return your order will be fully refunded, so why tell us that it costs you more? We remain at your disposal. Best regards, The MiniMX team

Hello, All CRZ customers have been informed of the deadlines given by the manufacturer. All Dirt Bike wheels have a warp, to solve the problem, you need to tighten the spokes and have good tire pressure, as explained in the user manual. We remain at your disposal. Best regards, The MiniMX team

Hello, The delivery times are guaranteed for mainland France. Since you want to be delivered in Belgium, the delivery times are slightly longer because it is the carriers from your country who take over. However, the carriers must make an appointment with you, this is an option we pay for to ensure greater delivery comfort for our customers. We will forward your information directly to our carrier. Best regards, The MiniMX team

Hello, Have you contacted our after-sales service? We remain at your disposal. Best regards, The MiniMX team

Hello, Dirt bike cables are standard. Sometimes measured from the sheath, sometimes overall, if it does not fit on your bike, it is because your routing is not correct, as once again it is standard. Best regards, The MiniMX team

Hello, The messages are intended for the carriers, absolutely not to modify an order you have placed or if you made a mistake. If you wish to make a last-minute change, if it is still possible (order not shipped), our customer service is at your disposal at 0972390537, and will do everything possible to proceed with the change you want. Best regards, The MiniMX team