Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews
5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

1 star review

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Acheteur Vérifié
Rating: 1 out of 5
Well, I am disappointed because the YCF pilot motorcycle commander and start received, so I am disappointed and my son even more.
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Response from MiniMX
Hello, Following your order, we proposed a total coverage due to this preparation error (YCF departure) in order to proceed with the standard change of this delivery. Following your decision to keep this model, a commercial gesture has been credited to you as well as your loyalty points retained on the initial amount. We apologize again for this inconvenience and remain at your disposal at 09.72.39.05.37. Best regards, Alex Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Not satisfied, he does not answer the phone or email!!! Incomplete order.
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Response from MiniMX
Hello, We have not received any email from you, could you please let us know what was missing with your hoses so that we can send them to you? We also remind you that we remain at your disposal at 09.72.39.05.37 to handle all requests quickly. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Satisfactory until I realized that there is no tracking on the sent packages... motorcycle down for a rear rim for almost a month and a half or more... 2 orders of rims. 2 rims damaged upon receipt... (stuck bearing)
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Response from MiniMX
Hello, The tracking numbers are automatically communicated to you on your Mini MX account, we invite you to check in the 'Order History' section and click on the relevant order. Given the problems encountered with your rims, do not hesitate to contact us to resolve this issue. You selected 2 rims from 2 different series, it is possible that the problem does not come from the rims. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Very unhappy with customer service. Order placed on October 6, to this day still nothing received, no explanation. My order remained in preparation for x days for parts that were in stock, €7.90 for shipping for such a wait, shameful!!!
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Response from MiniMX
Hello, Your order required a restocking delay, we sincerely apologize for this unusual delay, your order was shipped this Friday 11/10/2013. A sales representative will contact you to offer you a commercial gesture. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I ordered oil seals, I did not receive the right size and I did not make a mistake in ordering, then I ordered an oil radiator and the plastic protection grille was missing and I ordered the hoses with it, not the right size of banjo bolts and two were missing!!!!
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Response from MiniMX
Hello, To resolve your various issues regarding your order, you can contact us at 09.72.39.05.37. Also, if the products received do not match or are not compatible, you can request a return. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Delivery time not respected, 6 days instead of 24 hours for an available part.
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Response from MiniMX
Hello, There were delivery problems due to bad weather which led to a ban on driving throughout French territory, which explains your delay. Best regards, The MiniMX team
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