Customer reviews of MiniMX

Following the shipment of the wheel, I noticed that the brake disc was warped due to a shock and a screw from the crown and the box itself was torn upon receipt

I have never ordered anything from MiniMX, there is always an error in the email address

Engine won't start anymore

Order not received

The box arrived completely crushed, parts were missing and the fork was not straight

My package arrived warped so I couldn't mount the wheel on the motorcycle and I'm still waiting for a response from you to know what solution we can consider

I received the motorcycle, it won't start! 300 euros

I am missing the additional battery originally ordered.

Very good product, thank you minimix

I dealt with a bunch of "Tocar" and dishonest people, very unhappy... I ordered a Quad on November 10... a month later still nothing and they ask me for 100 euros more to receive it because they made a mistake on the price... thanks to the site mini rider for raising the level and sending me the same quad at the same price without an additional euro... I strongly advise against mini mx...

Surprised to assemble the Fork!!!!!!! Packaging of the motorcycle mediocre, basic box, we have to assemble the motorcycle almost entirely!!! Never seen that !!!!! Useless useless... Zero!!!! Let's see if it works!!!! Saw assembly on YouTube and deliveries have nothing to do with the package I received!!!! Zero rating

I received my red 300cc dirt bike with scratches on the side and on the front fender, very disappointed... apart from that the motorcycle runs very well

Quad received with broken parts, I am offered to come pick it up while I just ask for replacement parts. I am told that it is assembled like that from the factory, while the broken plastic pieces are indeed present in the box.. strange, usually no issues with them. I am left speechless... anyway

Order never received, no solution from the sales service, first disappointing experience with MiniMX. I do not recommend this site.

Very long delivery, almost 1 month to receive the package

I ordered a motorcycle from MiniMX, but unfortunately the model received does not match the one I selected. I contacted customer service by phone, who directed me to an email address for my request to be handled. To date, more than 10 days after sending my message, I have not yet received a response. I hope to receive a reply soon to resolve this situation under good conditions.

Very disappointed, the front tire received is from 2016... I thought I was buying a new tire that is almost 10 years old. And one of the two inner tubes does not have a threaded valve, so I had to buy another tube. In short, I strongly advise against it.

I received a poorly packaged and damaged head gasket. They do not want to send me another one. Disgraceful customer service

I ordered 3 motorcycles from this site and 2 motorcycles are fine, no issues, however I received the 125 with damaged parts, the engine guard completely bent because the motorcycle was poorly glued and all the weight rested on the drain plug. I am worried that this may have weakened the engine casing and that I will end up with a crack/leak later. All they respond is that they will send you the damaged parts which is good but for the casing they want to review the motorcycle, if there are anomalies they will repair it, however if there are no anomalies, you pay us the return shipping costs plus labor. Unacceptable, I requested a return of the motorcycle with a new summary afterwards especially since I called them 3 times before ordering and receiving the motorcycle to ask if later we could put larger wheels because I was not convinced at all. They said yes, no problem, even gave me references with prices for wheels and finally when I receive it and tell them that I do not see how I can put larger wheels, they respond that indeed we cannot. So I end up with a damaged motorcycle, with a possibly weakened casing and poorly advised that I will not be able to change the wheels for the young person who will ride it and who will grow. As long as it talks about 2 or 3 parts for nothing, indeed they send them to you but as soon as it is more serious, either they do not respond to the request or switch to another subject. With 3 motorcycles ordered and given the different problems, they make no effort and do not even take responsibility for their incompetence. I regret ordering 3 motorcycles from this type of people

Honestly very disappointed. I bought the motorcycle and from the start it wouldn't start, neither with the kick nor with the electric starter. We had to take it to the garage because even calling the seller and following all his instructions, it was impossible to get it started. Result: garage fees at my expense that are not even reimbursed. At the garage, it finally started, but the motorcycle still has a problem: it does not hold idle and stalls constantly. For a purchase that is supposed to be functional, this is just unacceptable. I absolutely do not recommend.

I placed and paid for my order on 10/11 and it was shipped 15 days later!!! Supposedly they did not have the parts in stock while at the time of my order they were indeed listed as in stock on their site, plus once the order was received, there were missing gaskets. I will not order from this site again, this is definitely the first and last time.

Not satisfied. The description stated it was compatible with a bastos, but no and impossible to find information on the return.

Very poorly advised by the person in chat who made me order the wrong part and does not want to acknowledge their mistake nor even cover the return shipping costs. Avoid, I will never order from them again. Moreover, for a motorcycle bought new a year ago, there are still problems.

Twisted chain...

Good evening, very disappointed because the screw was too small for my bastos 140cc motorcycle according to the site it was supposed to fit.

The motorcycle has a problem with acceleration, turning the handlebars to the left makes the motorcycle accelerate on its own even though the cable tension is good. By the way, just upon receipt I should have understood that it was going to be chaotic. The delivery person left the motorcycle on the road while my mother is oxygen-dependent and did not even want to bring it into the hall even for a tip. Unpleasant delivery service to avoid.

Air filter ordered in black and received in blue

Who decorates received, but all damaged everywhere in a small box nonsense, I do not recommend at all not capable of doing business except I had to return the ego kit for them to send me another one but I had no time so they could have made a gesture so I do not recommend at all, beware

It dislocated in 1 hour of riding, bad product!!

Very poorly informed, not the right model, we pay for shipping, have to pay for returns, it's nonsense. I had already bought a motorcycle from them and received it with a hole in the swingarm, flat tire, they offered me a tube as a commercial gesture...

The tire ordered was not the correct tire delivered

After use, the motorcycle no longer starts

With every order made with you there is an issue

Really not good quality after 10 hours of riding, many problems. For my son and me.

I have never received my order

Bad motorcycle then bad advice. Lack of product knowledge. And refuses to take responsibility for mistakes

Part that does not fit I will return

Not satisfied the motorcycles have a lot of problems

This is not the right product

Received all dented but nothing was done I asked for a gesture or something but nothing at 800€ the order