Customer reviews of MiniMX

Order arrived too late even though it was not specified on the site, moreover the order received was broken I am still waiting to see what to do even after I contacted you I have no response

Suspensions that were supposed to be adjustable but are not adjustable The motorcycle when I accelerate it stutters and stalls very regularly Decal kit that comes off I do not recommend the product at all

The spark plug I ordered had nothing to do with my YCF 150 SP2 it was not the right one!!! Beware on this site

Missing parts from my order

So: 1: new carburetor that leaks! 2: wiring problem works once every two times!! 3: the engine cuts off at the slightest bump!!! 4: absence of manual and assembly!!!! 5: seat damaged 6: left ball joint adjustment missing

The part has some impact

Wrong information about a part from the seller, I therefore received the wrong part, and a return was possible but with the shipping costs at my expense…

Brand new engine and selector seal dead oil leaks through the seal fortunately I made a small outing and realized

The part does not match the photo.

2 orders received wrong item. Seen with customer service which is very incompetent.

Satisfied with the order. However, delivery too long via DPD

Customer service not great Problem with new electric motorcycle chain that breaks no warranty

I have already given my opinion and I am very disappointed. Best regards

Motorcycle that wouldn't start due to poor factory assembly. Additional garage fees not planned even though it was new.

Terrible! Vehicle broke down upon arrival, no support from customer service. Non-compliance with French laws as the vehicle is guaranteed for only 3 months instead of 2 years. In short, legal action underway

Too many spare parts out of stock is unacceptable

I let my son manage the orders he makes on your site for his motorcycle, keeping an eye on what he does so he can learn. He is 15 years old and this is his first experience with a motorcycle and the replacement of parts that goes with it. He is on his second order, the parts he receives do not match the necessary type. Despite numerous calls from him to understand which reference he should order, he has received no good advice from you. His motorcycle is at a standstill and he is desperate.

I received the rim with a lot of scratches even though it is new, not at all satisfied

I am disappointed to have received my package in duplicate as well as the invoice which has been paid twice and the difficulty in filling out a return merchandise slip on the site, moreover the shipping costs remain at my expense. Of course when I return to my profile in my orders, everything indicates that the product was ordered only once with only one invoice. Where does the error come from, who decided to double my order and invoice?

Very disappointed with the customer service. I bought a new fork from them (after several quite expensive orders). I received the fork damaged. After an email to customer service, I received a voucher of 5€. I wonder if this is a joke…

CRZ vehicle type electric motorcycle for children of poor quality. The nuts holding the handlebar clamps were missing. The shock absorber supports were not aligned and there is a misalignment between the electric motor output sprocket and the rear wheel crown.

If you are not ready to accept criticism, do not ask for people's opinions.

Hello and again if I could not give a star it would be better because I ordered a 125 motorcycle that was marked delivered except that on that day I did not receive it, no one came to my house so I would like to be refunded or find a solution please

I hit a rock and the front rim bent

Does not match the description at all

Very disappointed because the site indicates that this air filter sleeve is made for Apollo RXF 190 whereas this is not the case. No photo of the product on the site to confirm that it is the right part! So I do not recommend this site!!

Engine gasket cut in two in the pouch never again plus it does not respond to my emails it puts banana

My order from July 14 has still not been delivered to me. Your customer service has not contacted me as promised. DPD France is not giving me any news either and the relay point has not received the delivery to this day, while DPD indicates that it is delivered…

From the first use, the exhaust pipe broke (bad welding). My child cannot use his motorcycle. I request a full refund or coverage of the repair by the mechanic.

We would like to give our opinion, but for now we have still not been delivered, we were supposed to be delivered on the 28th, it is the evening of the 29th and still nothing.

Received damaged oil radiator, grilles and radiator fins bent and dented. And also €1600 of order and shipping costs at our expense, nothing at all, and again if you click on the Carbon cartridge you receive the gray, there is a small problem with the photo.

Charger, it doesn't work, I can't find your contact

I should have received my order since last Saturday, today is Wednesday, the carrier reschedules my delivery every time....

And it's because I can't put 0. Customer service absent, the package was never delivered. No response from them despite reminders by email, a pity for an item over 200€. I hope to hear back before I have to share my misadventure on social media.. Too bad to have to get to that point

Product well received but does not work

Order of a motorcycle announced as “in stock” with delivery within 48 hours after receipt of payment. Result? More than three weeks of waiting, no information, and a delivery now announced in a month, because documents are missing… documents that I was never informed I had to provide. Non-existent customer service: no communication, no transparency. I had to call them myself from Switzerland (at my expense) to learn that the motorcycle was actually out of stock, despite the “available” indication on the site. The cherry on top: their site even displayed the order as “delivered” when it was stuck in customs. Result: spoiled birthday gift for my little brother. No solution proposed, no compensation, nothing. Avoid if you are looking for a serious site. This kind of practice borders on false advertising.

Order still not arrived

You sold me a motorcycle that was not in stock while it is still displayed as in stock on your website, I had to add 150€ to get another one that I didn't necessarily like. Your seller promised me an engine oil can that I never saw, not to mention the very disappointing delivery time from mini mx

I did not receive my wiring harness provided with my engine for an order of 1600 euros, so I ordered a harness from another supplier, happy to have been a customer with you

Defective package and poor quality