The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I ordered a sheet of stickers that I never received
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Response from MiniMX
Hello, We are sorry to learn that you did not receive your gift: sheet of stickers. Your experience is important to us, and we understand how frustrating this can be. Please do not hesitate to contact us on your next order and we will do what is necessary to add it to your order. Best regards, The minimx.fr team
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Audrey L.
Rating: 1 out of 5
Some items are no longer in stock, apparently... they replace the item without asking for our opinion! And of course, it's up to the customer to manage their mistake! No commercial gesture and basically a D system.
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Anthony M.
Rating: 1 out of 5
Non-compliant brake emitter, mounting hole does not match for a bastos, while I called and was asked to simply check the length of the rod and the banjo diameter.
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Response from MiniMX
Hello, We thank you for taking the time to share your experience. We are sorry to learn that the product received does not meet your expectations, we indicate all the dimensions on the product. Manufacturing can vary without us being aware, what model of BASTOS do you have and what year? Best regards, The minimx.fr team
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Noan B.
Rating: 1 out of 5
Not the right cable for my motorcycle, 20€ gone in the air.
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Thomas D.
Rating: 1 out of 5
Package received on Friday calling instead of Tuesday, disappointed with the delivery.
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Thomas V.
Rating: 1 out of 5
My package is taking way too long, 3 weeks, I am really disappointed.
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Laetitia M.
Rating: 1 out of 5
Package not received and when I ask to be refunded they refuse, so personally I do not recommend this site! Losing 828€ for nothing when I could have done other things with it! THIEVES!!!!!!!!!!
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Response from MiniMX
Hello, Madam you were contacted by the carrier by phone and your number responds: I'm coming. Your package was delivered to the address you provided us. The carrier communicated all the delivery information which proves that you were delivered. I very sincerely doubt the veracity of your statements. Best regards, Mini MX
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Vincent C.
Rating: 1 out of 5
Accelerator handle wire torn off after 2 months..... No mishandling on my child's part despite what the customer service guys may say. "It never happened"... So what? It can't happen? ... Almost 400 euros for the product, no, sorry, it shouldn't tear off just because you turn the handlebars. If I had made a mistake or assembled it wrong, no problem, I would take responsibility. But when the product is defective. Anyway, forced to buy a handle with the cable. Same, despite having green charge notches left (sometimes 2), the balance bike stops. So, no, I do not recommend this product.
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Bertrand C.
Rating: 1 out of 5
I still have not received my package.
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Pierre W.
Rating: 1 out of 5
The order was not the right one...
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Brandon L.
Rating: 1 out of 5
Delivery delayed and vise that fits in the cylinder head without forcing.
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Cedrix C.
Rating: 1 out of 5
Oil cover broken.
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Jordan B.
Rating: 1 out of 5
The after-sales service leaves much to be desired, very unpleasant!!!
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Dylan P.
Rating: 1 out of 5
Problem with the order, the return is at our expense despite a new order.
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Nolhan V.
Rating: 1 out of 5
Unfortunately, I am quite disappointed, despite the delivery time being satisfactory, the rim arrived without any protection, all damaged everywhere with pieces floating in the rim :( I was eager given the reviews but very very disappointed, I will return it.
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Stéphane I.
Rating: 1 out of 5
I ordered a motorcycle and consumables on a Monday morning from my work, in order to receive the motorcycle before the weekend. I rushed and forgot to enter my promo code. I informed the site in passing and they never accepted to refund me the difference which I find very uncommercial.
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Raymond B.
Rating: 1 out of 5
Despite the good reception from the after-sales service, I received a damaged part and after calling several times and sending the video of the problem as requested on your Instagram account, I have not received any response for 2 weeks, rather disappointed, I hope to resolve this quickly to change this negative review
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Stéphane H.
Rating: 1 out of 5
I received the package but unfortunately its contents are not compliant (two pads of the same side)
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Rudy V.
Rating: 1 out of 5
Extremely disappointed I ordered during the so-called Black Friday at 3565€ including tax only to be charged an additional fee that ultimately makes me pay the initial price of the motorcycle (4400) with the excuse that I bought it excluding tax and moreover it was up to me to contact them to be informed.... and to top it off no container for my delivery scheduled before Christmas (3 weeks of waiting before delivery) and not even an apology gift or a discount in short I am very angry
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Response from MiniMX
Hello, The pre-order dates are clearly indicated on the site in full transparency. It is important to clarify one point, if you set the billing in Martinique and the delivery in France we cannot bill excluding tax, these are the laws and we are obliged to comply with them, we therefore explained to you that you need to pay the VAT because we will pay it. Regarding availability, we have done everything to ship the goods as soon as they are received and actually did so on the same day. I am sorry that the deadlines did not meet your expectations, we hope nevertheless that the delivery went well and we remain at your disposal. Do not hesitate to contact us for a next order we will try to make a commercial gesture. Best regards, Mini MX
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Nolhan G.
Rating: 1 out of 5
Ordered on 28/12, normally delivered in 24/48h, to this day still nothing received
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Response from MiniMX
Hello, December 28 is a Saturday, unfortunately we do not ship on Saturdays or Sundays, your order was therefore shipped without delay on Monday 30/12. Dependent on the carriers, days like the 31st and January 1st have delays beyond our control. I invite you to check your DPD tracking. Best regards, Mini MX
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Mohamed A.
Rating: 1 out of 5
After paying 12€ for shipping, the package was received 4 days later instead of 24h
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Gabriel T.
Rating: 1 out of 5
I received a wrong inner tube
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Dylan D.
Rating: 1 out of 5
Poorly advised after several emails
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Guillaume S.
Rating: 1 out of 5
Of very poor quality!
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Response from MiniMX
Hello, We are sorry for your feedback on the electrical harness, standard CDI, and aluminum skid plate. These are references that have been in the catalog for over 10 years. If they are damaged we will take them back, do not hesitate to let us know by email or phone. I am sure these parts are isolated from the feedback of your previous orders and know that we remain at your disposal. Best regards, Mini MX
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Jonathan M.
Rating: 1 out of 5
The reference part for bastos 90 cm³, but this part is not compatible at all. The steering column is thinner and much longer by almost 5 cm, the steering column passage in the fork stem is not adapted. Fortunately with the old columns, a chance and I was able to crimp it and adapt it on top. After many orders and references. I had asked if it was the original stem for bastos, 90, I was told four times that it was, disappointed with this purchase
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Response from MiniMX
Hello, We are sorry that the part is not compatible, yet the reference you took is the one sold by BASTOS. What year is the Bastos? We will pass the information on to them. However, please note that you can return the product(s) if they do not suit you for a credit or refund. Please excuse us for the inconvenience and we hope to see you again soon. Best regards, Mini MX
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Allan T.
Rating: 1 out of 5
Dissatisfied with the delivery time, I am still waiting for a response to my email.
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Thomas F.
Rating: 1 out of 5
Clutch lever ordered I had to grind it down to fit in the order on a mini mx motorcycle and gasket set for 125 yx for a ycf the gaskets are very poorly cut half do not have the right spacing.
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Gilbert N.
Rating: 1 out of 5
No problem for navigation on the website but the deadline was not respected two and a half weeks to receive a bike supposed to arrive in two days customer service very very poor to us to come to us lying that the vehicle left on Monday. And in fact no, GLS CONFIRMED TO US THAT THEY RECOVERED THE BIKE ONLY ON WEDNESDAY, VERY VERY DISAPPOINTED WITH THAT
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Paul F.
Rating: 1 out of 5
No inner tube 'offered'
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Response from MiniMX
Hello, You ordered a set of KENDA tires (Rear and Front) for 99.99€ the inner tubes were not included or offered with the set, We checked the details of the sheet in case an error slipped in but no indication on the item sheet states that we offer the inner tubes with the pack you purchased. We are sorry that you were confused and expected to receive other items. We hope nevertheless that your KENDA tire set meets your expectations. Best regards, Mini MX
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Theo M.
Rating: 1 out of 5
I received the motorcycle at the bottom of my house IMPOSSIBLE to unscrew the fender screws the screws were stripped had to hold it with 1 screw
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Lilian G.
Rating: 1 out of 5
The rear inner tube had a defect at the valve impossible to inflate I do not recommend
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Response from MiniMX
Hello, If the inner tube punctured quickly at the valve it is because the tire turned in the rim and tore, to avoid this kind of inconvenience it is recommended to install a wheel gripster and a rim tape to keep the inner tube in place and avoid this kind of puncture, this can happen with all qualities of inner tubes. Best regards, Mini MX
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Almyre L.
Rating: 1 out of 5
Order received, damaged, front wheel warped, unusable, several emails no response after 5 days, my son's birthday is coming and I cannot give him a gift No response to my emails No solution proposed No news Not serious Site to avoid
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Maxime C.
Rating: 1 out of 5
Carburetor does not work
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Lucas S.
Rating: 1 out of 5
I was missing a part in my order, I was offered for the second time as a gift a poster I am still waiting for it
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Kylian A.
Rating: 1 out of 5
Site ok, just motorcycle of poor quality for the price
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Samir L.
Rating: 1 out of 5
The site is very good, but sometimes we get a bit lost
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Stevens B.
Rating: 1 out of 5
Fast delivery but not the right screw at all, disappointed
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Joris V.
Rating: 1 out of 5
Motorcycle not solid at all
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Patron D.
Rating: 1 out of 5
not great
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Kévin L.
Rating: 1 out of 5
Total incompetence I ordered complete wheels in 14 17 that are supposed to be adaptable and they are not so I return the wheels for a smaller size 12 14 once the package arrives I receive the complete rim in 12 but the 2nd package is just a single tire in 12 so I call back and resend the order to finally receive the missing complete wheel in 14 except that this time I receive the rim in 14 without the mounted disc so not complete and the worst part is that it is warped I call back one more time except that they just send me the disc and a disc for a rim in 17 it’s really nonsense while the rim received is warped with photo proof this has been going on for weeks
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