Customer reviews of MiniMX

Very long delivery

I ordered a tank and I did not receive the arrival of fuel with it

I requested home delivery and I learn when I receive an email that my order is delivered. I call DPD who tells me that my order has arrived at a relay point. This is unacceptable poor communication.

I asked the mini MX site by email to send me the reference of my chain so that I can change my dirt 125 chain they sent me a chain that is too long so I had to remove links not a good product a good seller

The service has been disastrous, from start to finish, starting with the delivery. Without anyone telling me why, my order stayed several days in 'standby' I don't know for what reason. When I call support, they tell me that the payment is blocked, and that they will call me back as soon as possible (the payment had gone through on my side, no issues on my end) They call me back 30/45 minutes later 'yes, your package was blocked at the payment level I don’t know why, we are sending your order today.' Well... very well, a mistake happens it’s not a big deal. The delivery is delayed (thanks to LaPoste...) To finish: once the package is received, the exhaust cartridge is broken in several places, on the outside and inside of the cartridge, let’s say it’s the delivery person’s fault, even though I doubt it since the package is very well protected, it rather gives the impression that the cartridge was dropped before being packed in the box. Finally, I looked a bit more closely at the cartridge, the baffle present in the cartridge is dirty, strangely greased, and seems very clearly already used, and is ABSOLUTELY not new. To finish, this is the second time I order from minimx, and the second time I am forced to leave a negative review…

Purchase made on Saturday, September 14 before 2 PM order still not received at my home. Blocked in Paris since September 17 I was supposed to receive my package on September 19 the delivery time of 48h to 72h not respected by the seller when we call the shipper or logistics platform to get information and track our package they just pass the buck and do not know where the package is. I do not recommend this supplier. Carrier DB Schenker which is impossible to reach.

I have not received my order I am waiting for a response from minimx to know how they can resolve my problem

Error in the description regarding the dimensions. Return request made by email, no response. I cannot contact customer service either. I find that regrettable.

I am extremely disappointed I had to urgently buy an intake manifold for this weekend because the part does not match the packaging and the carburetor repair kit is actually not for a VM22 PZ26 this site is a scam plain and simple.

The wheel arrived flat..

Hello the cylinder head does not match with the old inclination gasket intake manifold reversed. When it says on the site to put it back together and it works I call that false advertising. Best regards

Motorcycle scratched everywhere, incomplete order no response from them.

They show us photos I order items without reading the description where it is written that certain parts are not included for me it’s just to attract buyers with the price, it’s not normal and moreover defective items I send an email 3 days still no response

No news about my order I paid €11.90 and I received a refund of €5 I don’t even know why

C of the crap

I searched for a kickstand spring for rxf 125 2024, the one that was suggested to me that I ordered was not the right one.

Shenker delivery unacceptable

I am missing gaskets, this is not serious, do not buy this kit, I am waiting for a refund

I ordered on Wednesday, July 17, my order should have been delivered on Saturday, July 20, and I still have not received my package knowing that we pay for next day delivery

After 1 week my order still hasn't arrived.

really disappointed for several weeks we have been waiting for our order which is constantly delayed it was for a birthday that has passed for almost 2 months really disappointed today still not received I hope before September 2024 as well I hope for a good commercial gesture from you since we ordered the accessories to go with the motorcycle so here it is 1000€ as well

Motorcycle received Wednesday 10/07/2024 Assembling on Thursday 11/07/2024 with the starting issue, head gasket problem noticed because the motorcycle overheated. Quick contact and quick handling but I am asked to disassemble to check the problem I refuse because who pays the bill? I therefore request the exchange of the engine which is confirmed to me to be disassembled by a mechanic (to avoid breakages and because it is their job) I will obviously pay for the disassembly but now I am told without taking back the engine no new one will be sent. Excuse me but who is at fault here, the buyer who trusted or the seller? I remind you today of your commercial obligations for me it is out of the question that the engine leaves before the new one is sent shameful MiniMX is no longer what it was a customer for several years the after-sales service has really changed

The exchange of the engine is not possible both in terms of warranty and logistics. The new engine will be sent to you as agreed as soon as we receive the defective one. Have a nice day

Hello we always ask to send an email if there is a problem with an after-sales service because we cannot make a refund following a simple call, verifications need to be done. I do not see any email from you, moreover the cylinder you ordered corresponds to the 150/160 type V3 engine, if you have a CRZ 150 you either have the Dirt and therefore a 150 type CRF engine as specified in the description or you have the motocross and it is a completely different cylinder that you need because of the vertical engine. We are open all day on the phone, on chat, and by email for any request Have a nice day

Hello what was the purpose of buying this 50 engine? In what condition are you using it?

Hello what is the problem with the wheel you received?

Hello your package has been available at the pickup point of your choice for 4 days already, that is 48 hours after leaving our place.. Don't waste time going to pick it up to avoid a return to the sender Have a nice day

Hello please send us an email with a photo of what you received and your order number, we apologize for the error at the time of shipping Have a nice day

Hello we are open all day from 9 am to 6 pm by phone or on chat and I do not see any email from you what is the problem?

Package received that was a bit ripped with just half of my order.

When you order a 14mm carburetor and receive an 11... zero!!! I'm still waiting for the return slip and a response regarding my request.

Did not receive the right parts and especially did not get a response from customer service, I will not come back to this site, it's a shame.

I do not recommend, especially if you want to upgrade your Dirt 125 to stage 2 carburetor and ignition. Because there is no technical sheet to help with the connectors, I don't know where they go. I ask for a video, I'm given a YouTube link, and I can't find any video for that. Moreover, on the carb, there are no vacuum threads, I had to put bolts with the screws to make it tight... The wiring diagram is not good at all. Everything is not the same. Because I upgraded my engine to stage 2. Very disappointed.

Part does not work and no return with customer service. Shameful.

Wheel at 99€ to puncture in 1 hour of use. Don't get fooled and don't make the same mistake as me. Read the reviews before buying!!

Hello for the 3rd time I send a message well received the bearings you say are reinforced if they were reinforced the sides would be orange like in the photo but I received black ones like the original and this is not what I ordered thank you for responding to me faster.

Hello, I ordered a fuel filter for Apollo 125 rfz, when I received it no problem until then, after installing it I noticed that it leaks in several places. I received a defective product and I am therefore obliged to order another one on a new site of course.

I have not yet received my order.

I don't see my package, it says it is still in Marseille, since the 30th.

Wrong order received.