Customer reviews of MiniMX

Order not received.

The part received was not the one ordered... after several exchanges by email they send me a part still not the right one because the one I needed was out of stock... I lost 2 weeks and money..

Not compliant with the description

Received the motorcycle with a flat tire

Two orders in two weeks and nothing is going well... Bad advice and an exhaust that does not fit my motorcycle model. Received my package in 10 days instead of 48/72h... Even the so-called gift is not the selected item! I am part of a motorcycle club, we are many to order here, I think I will direct them elsewhere!

The cylinder head gasket does not match. delivery too long

Disrespectful telephone salesperson, loss of temper and vulgar in his language

The chain does not match the photo

I paid for home delivery while my order was delivered to a pickup point, plus I was home all day and the delivery person was not there

I have received nothing

Very bad. They say it fits a 250 but in the end impossible to kick.

I was supposed to receive white grips as a gift that I did not get

Delivery not on time, I do not recommend

I bought TTR plastic kits thinking they were TTR 125 kits, but they are 110 kits as nothing is informed, so I am stuck with 65 euros, thank you minimx!

Part not compliant with the description

defective motorcycle in the garage a few days after receipt because return too expensive, disappointed, plus 15 days delay for delivery, unreliable site to avoid.

Package not delivered on time, damaged motorcycle

I am not at all satisfied with the delivery, I paid more to be delivered faster and it took more than 10 days

Did not receive the ordered product but the worst was the customer service following this error. The product received is of an inferior range and the one I ordered supposedly does not exist while they are promoting it on their site.

very bad 3 weeks to get a tire,

I sent you an email because I am missing a screw no response

I ordered levers for a YCF RXF 50. I sent photos to the advisor, he assured me that the levers were compatible with the machine... ultimately they are not compatible. So I am disappointed and I will never order anything from your site again. The shipping of the levers will cost me more than the levers themselves...

I ordered 2 rims with tires. The front rim has the tire mounted backwards and on the rear rim the new inner tube is already leaking

Delivery went to Belgium hoping to be refunded in credit

Received engine oil change done and the engine smokes white

I ordered a bent air filter it is not bent at all and a rim where there is a suspicious noise in the rim very disappointing

I ordered a tire with the rim plus the brake disc I did not receive the brake disc with

Good

I did not receive my package because it did not arrive where it was supposed to be delivered it says it is delivered but it is not there

rotten

Does not match the size guide

I did not receive the package

Worst order of my life, I ordered on Tuesday the 20th, it is the 26th I still have not received my order, despite the fact that I took a 24/48h order which is largely exceeded

I sent an email following a phone call, stating that I was missing a rear 12-inch wheel in my order. I never received a response.

Poor communication

The order never arrived, it was blocked at the post office, when I contacted them, I was told to contact the post office myself... after telling them that it was their responsibility to do so, they filed a complaint with Colissimo. This is not Minimx's fault, but my order shows as delivered on the site while the tracking still indicates it as blocked, I am told that it is Colissimo that displays it this way... the status changed the day I complained about the delay. The customer service responds, but without any useful communication, I made 2 refund requests but they were not taken into account. It has been 1 month and 1 week since I placed the order. No commercial gesture has been proposed to me, I am told to wait for Colissimo's decision but the deadline for Colissimo on the complaint has passed and still no news. I was already made to wait on the chat without a response for 20 minutes just to be shown a tracking status on the complaint. This package was for my son's birthday, several family members had paid for it, ordered 1 month earlier and my son will not have much on the day, again not their fault, but no gesture proposed. I find that sending the same item back would have been logical since the package is, according to Bpost, lost (Bpost handles Belgian delivery). Given the exceeded European deadline, I will go through Paypal to get a refund, Minimx does not seem to want to do it.

Disappointed

Very arrogant advisor who slightly treats customers like their buddies.

Very poor communication from customer service. I don't remember the name exactly but the interlocutor Vidal is lacking.

My package has disappeared.