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A
Rating: 5 out of 5
Very serious and attentive
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 556 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 3 out of 5
Pay + 10€ for express delivery, arrives in 1 week, almost not express at all, otherwise great
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Response from MiniMX
Hello :) The express delivery in 24h applies to mainland France, it allows you to receive it in two working days. We do our best to ship as quickly as possible, see you soon :)
A
Rating: 5 out of 5
Great site very good, perfect
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A
Rating: 5 out of 5
Super I am not disappointed
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A
Rating: 3 out of 5
Respect for delivery dates
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A
Rating: 5 out of 5
The prices are great and the delivery is super fast!
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A
Rating: 5 out of 5
Very good
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A
Rating: 2 out of 5
Very disappointed with my order. Very bad carburetor, non-functional adjustments... And other items not compatible while the description said otherwise...
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Response from MiniMX
Hello, we are sorry if a product disappointed you and you are not satisfied, however, I do not see any email to report the problem to us... I look forward to hearing from you to remedy the situation. Have a nice day.
A
Rating: 5 out of 5
Super customer service, responsive and understanding!
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A
Rating: 4 out of 5
Hello, while browsing the site, I saw many pieces of equipment related to my purchase, which somewhat decided me. The only small downside is that some data is missing which I think is important. I want to express a detail about the small motor and concerning the color of the wires related to the connection which is different from that of the small quad for which I ordered.
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A
Rating: 5 out of 5
Fast, cheap, compliant.
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A
Rating: 5 out of 5
Everything is perfect! Thank you
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A
Rating: 2 out of 5
Hello, I received the motorcycle but I received it with scratches on the cartridge and the front right fairing slightly but visible. I was missing a 10mm screw, so I had to go buy screws in the store. First start and the carburetor came off, so with my average knowledge, I think this is not normal. I tightened it, it seems to hold. I did not expect to receive a used motorcycle with defects like those I explained to you, for this I hope for a commercial gesture from you.
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Response from MiniMX
Hello :) You did not receive a used motorcycle and the tightenings need to be checked, however, the scratches and the fact that some screws were missing are obviously not normal. To remedy the situation, I invite you to send an email to customer service at [email protected] and we will respond to you quickly. Please include photos of the damaged areas. I look forward to hearing from you :)
A
Rating: 5 out of 5
very good motorcycle of very good quality
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A
Rating: 5 out of 5
I ordered a 14-inch rim with a 15 axle. It arrived in very good condition. Delivery received in less than 1 week top.
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A
Rating: 5 out of 5
Perfect fast and attentive as always. Thank you
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A
Rating: 5 out of 5
Fast and serious delivery Motorcycle perfectly packaged and protected
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A
Rating: 5 out of 5
Very happy thank you
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A
Rating: 4 out of 5
good
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A
Rating: 5 out of 5
I am very satisfied with the site I have already made many orders on it with other accounts and I admit that I would like a partnership for you
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A
Rating: 2 out of 5
I am missing the deco kit, you told me you would send me one, you still haven't done it.
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Response from MiniMX
Hello :) Looking at your order, everything has been sent correctly. If you have not received the deco kit, I invite you to email us and the necessary will be done without any problem. There may have been an oversight when putting it on the pallet, and we apologize for that. Have a nice day, I look forward to hearing from you.
A
Rating: 5 out of 5
Motorcycle delivered in 4 days. However, a screw was missing because the thread was broken at the level of the decoration kit. I contacted customer service who quickly sent me a bag of screws.
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A
Rating: 5 out of 5
Very well delivered, nothing to say
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A
Rating: 2 out of 5
I ordered a brake pedal on the seller's advice, he sent me the wrong one since he didn't have the one that fits my motorcycle. I received it, it doesn't fit, I contacted him to return it, he never wanted to, he made me go through customer service to get a refund. So be careful, he pushes for sales.
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Response from MiniMX
Hello :) You own a motorcycle that we do not sell, and therefore we do not have the original part as it was stated to you by email. My colleague suggested certain models that he thought could fit based on your photos, and he specified that to you. Moreover, after receiving the part and your request because you could not mount it, a return label at our expense was sent to you, so you did not pay anything for the return. I don't really see where the problem is, there was in no case a 'forced sale'. See you soon :)
A
Rating: 5 out of 5
100% satisfied
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A
Rating: 5 out of 5
Very smooth, quick for customer service, top
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A
Rating: 5 out of 5
Serious and fast
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A
Rating: 4 out of 5
Arrived super fast, well packaged...
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A
Rating: 4 out of 5
The tires are there.
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A
Rating: 2 out of 5
The engine was wrapped in bubble wrap... without even a piece of polystyrene... 2 small boxes clearly already opened containing, in my humble opinion, half of the parts it was supposed to contain... I received a simple flexible sleeve with a gasket, 4 screws, a sprocket cover. In my opinion, the intake manifold is missing, the very specific gear selector for this type of engine, a flat kick that is not offset (if you want to keep your feet on the footpegs)... I am on the verge of returning the engine...
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Response from MiniMX
Hello, we apologize if the carrier was not gentle with your package. I see that you have taken the right step to email us. You just need to send us the photos that my colleague requested so that the process can proceed and your request can be processed as quickly as possible :) Have a nice day.
A
Rating: 5 out of 5
Very satisfied with my first order. Fast delivery, perfect packaging. I recommend the minimx team
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A
Rating: 5 out of 5
Order received very quickly, the 3x3 tent is an excellent product, very good value for money.
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A
Rating: 2 out of 5
Inner tube of poor quality, too fragile, valve that gave way without forcing.
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Response from MiniMX
Hello, we do not have any particular problem with the Tecnium inner tubes which are not budget inner tubes. If you had a problem, you need to contact customer service so we can remedy it, and in your case, I do not see any email regarding this situation. I look forward to hearing from you as we are very responsive :)
A
Rating: 5 out of 5
Top! E-cross CRZ 1000w ordered for my daughter. Deadline respected. Quality really good. Very good value for money. I recommend MINIMX!!!
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A
Rating: 5 out of 5
I am more than satisfied with the products sold, the customer service and after-sales service. I bought a quad with a small defect at the front caliper and at the rear wheel. They will send me the broken parts. Super responsiveness and super after-sales service
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A
Rating: 5 out of 5
Great site, thank you
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A
Rating: 3 out of 5
Customer service not very responsive
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A
Rating: 5 out of 5
Compliant with the description, fast shipping, reasonable price. I recommend.
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Rating: 4 out of 5
Team listening and good advice to make your choice before purchase. Delivery within the announced timeframe, the only downside is the condition of the box upon delivery. A reactive customer service and receipt of parts within a correct timeframe. I recommend this seller, to renew
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A
Rating: 5 out of 5
Great
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