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N
Rating: 4 out of 5
Good advice, good delivery - except for a slightly torn package by DPD but nothing was missing
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 3 out of 5
Spare part of poor quality. Availability of parts too long on this site.
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D
Rating: 4 out of 5
Long wait
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A
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
Very good site
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J
Rating: 4 out of 5
Impeccable delivery
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A
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
Satisfied with the motorcycle really nothing to say except one thing. I received it with the rear wheel warped which makes it move a lot when I ride. It's not pleasant. Otherwise, very happy with my purchase
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A
Rating: 4 out of 5
Aaaaa
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O
Rating: 3 out of 5
Not enough details on the products sold
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C
Rating: 3 out of 5
catastrophic delivery motorcycle received front rim very damaged tank scratched kick bent change carrier or put a wooden box instead of cardboard.
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J
Rating: 4 out of 5
Very complete site overall, navigation is simple
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D
Rating: 4 out of 5
Fast, perfect
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E
Rating: 3 out of 5
Well if you generally just the delivery time is not respected and the packaging of some packages is not adequate
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T
Rating: 4 out of 5
The motorcycle is very good, nothing to say. Upon delivery, I noticed that the mudguard of the motorcycle was bent. I sent an email to customer service, their response was to leave the motorcycle in the sun and it will return to normal by itself.
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B
Rating: 4 out of 5
Good
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N
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Very good reliable and efficient site
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J
Rating: 2 out of 5
The delivery is not fast enough, it says 48 hours to 72, I waited more than 8 days while I ordered 2 motorcycles for almost 3000 euros.
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C
Rating: 3 out of 5
Fast delivery but catastrophic. The delivery person indicates to be there either 8 hours before the scheduled time because I chose a very precise delivery slot, moreover he was not in the right city so I had to move after having him on the phone saying he was waiting for me. Once arrived at the location I waited nearly 2 hours before he came back while he was supposed to be there 5 minutes after my arrival. The communication was very complicated because they did not understand French well result I lost 2 hours and had to move to another city while I was supposed to be delivered to my home.
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M
Rating: 4 out of 5
Very good quality of delivery
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F
Rating: 4 out of 5
In accordance with the description and an affordable price
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N
Rating: 4 out of 5
I ordered this launcher for the second time because the first one broke inside as the parts are not very sturdy plastic
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T
Rating: 3 out of 5
For all consumables and other easily breakable parts (brake lever, gear selector...) the details of the parts are poorly explained the photos do not always correspond often not available be careful before ordering.
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Q
Rating: 4 out of 5
Order received in good condition and well packaged, meets my expectations. (just missing the assembly instructions) Only negative point regarding the delivery, appointment made with the carrier for the delivery date (1 day off taken for that) and no delivery person came that day, I had to drive 2 hours round trip to pick up my package. So I don't think I will make a new motorcycle purchase with this carrier.
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M
Rating: 2 out of 5
Arrived damaged, bad packaging.
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J
Rating: 4 out of 5
good site
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G
Rating: 4 out of 5
Very good site
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G
Rating: 4 out of 5
Very good site
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D
Rating: 4 out of 5
Fast delivery
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L
Rating: 3 out of 5
Manual information.
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S
Rating: 4 out of 5
Satisfied, small hiccup on the delivery.
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P
Rating: 4 out of 5
Nothing to say
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M
Rating: 4 out of 5
Easy assembly, but still missing assembly instructions, it can be complicated for some
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A
Rating: 2 out of 5
A considerable delay, an unpleasant customer service. I sent an email and have not received a response to this day.
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Response from MiniMX
Hello, It is important to emphasize in your case that we had no delay in preparing your order placed on 25/04, it was prepared and shipped the same day, you chose TNT transport which did not respect the 24H deadline, I am really sorry for this delay. We have made a complaint to TNT to be compensated and are waiting for their response. Please understand that this is independent of our will and that we do not intervene in the quality of TNT transport and apart from making a complaint, we cannot do anything more... Best regards, The minimx.fr team
J
Rating: 3 out of 5
Customer service really leaves much to be desired, if you don't like your job change...
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B
Rating: 4 out of 5
Minimum fast delivery, perfect customer service.
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A
Rating: 3 out of 5
The product sold does not correspond to my vehicle
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N
Rating: 2 out of 5
Late delivery and request for additional fees for faster delivery. The title
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Response from MiniMX
pre-order
G
Rating: 4 out of 5
Good but pre-order delay incorrect
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