Customer reviews of MiniMX

Nothing to report but I didn't receive my gift with my order...

I had to call customer service because the part was hard to find alone on the site with a rather unpleasant welcome, too bad. However, the part corresponds well to my request, thank you for that.

Very good site with a lot of choices!

Hello. I have nothing to say about the parts I bought. However, 50 euros for shipping for a rear caliper, 2 swingarm bearings, and an axle I find that excessive. I have always ordered my parts and you are the only store that charges so much for shipping to the DOM-TOM. I paid more in shipping fees than the price of my purchases.. This is the second time I order here and the second time I haven't seen the color of the so-called gift.

I did not receive the correct sprocket.

To be reviewed on the packaging (poster) and the quality of a product. Otherwise, fast shipping.

Satisfied, delivered quickly.

Material received. For me not protected enough (Dirt Bike engine), box crushed. It would be good to improve this point. Otherwise the engine works but there is a problem with excessive fuel arrival (I think I can fix this problem).

Wiring completely to redo because not the right one, not even a jet to adjust, otherwise quite satisfied.

Good

The site is very well designed, easy to use, regarding deliveries so far I haven't had any problems, and as for spare parts we have a multitude of parts at our disposal the only small downside is that there is often a lack of spare parts on the crz range as well as a lack of customization and above all no engine guard has been designed and until today I haven't found any adaptable engine guard for a 250 crz erz 2022 Apart from these few small details, I am satisfied with the site.

Well, it's not very understandable but otherwise it's okay.

Hello, I am disappointed, this is the second order I place and I paid to receive it in 72 hours. I ordered on 04/09 and received it on 10/09, but apart from that, very good quality, I recommend.

Abandoned dpd really... otherwise I received my brake pads with colissimo lol.

Products conform to the description

Very good, satisfied

Battery completely flat, I had to buy a new one. At this price and for a new quad, it's really not great.

Perfect as usual

After placing the wheel, I noticed that it has a lot of play, which derails the chain and breaks it.

Fast delivery, let's see if the wheel lasts over time

Order received on time

Delivery quite long, 1 week.

Contact with customer service easy. They call back and keep the customer informed

I will mainly note the delivery time where we waited almost 2 months. I had to call to find out when. It would be good to inform your customers of the delay, given the price of the motorcycle, it can be worrying. Then they called me to tell me they finally have the motorcycles, except there is a problem! Ah! We don't have the right color and the deco kit you ordered! Can we put you another color? Well, do I have a choice? No! So okay, let's go for red. It can happen but at least make a commercial gesture! Then the delivery was perfect, no problem with the delivery person and the appointment. And then my partner opens it and the motorcycle is a bit damaged, there is a dent on a rear fairing and the chain cover, the box was perfect so the motorcycle must have fallen before being put in the box! And it’s not the box that could have done that! Already I sent an email to customer service to tell them and at least make a gesture and well I have not received a response from them. So how can I say that waiting 2 months and also damaged at the price of the motorcycle, I am a bit disappointed! Maybe we should also wait two months for customer service! I will still finish with a positive note, the motorcycle is very good and runs super well. Not too hard to assemble with two, just make sure to break it in. And these parts! So I’m waiting to see what they will do about the dents!

Two stars because I received the bike in very good working condition, but after three months... And on the phone, I was given the runaround, one moment the bike had arrived at the port, another moment it would arrive at the port in a week, and so on.

I ordered a 250 ERZ Monster edition 2024, what a surprise when I saw my order blocked because there was no more blue Monster deco kit... Why leave it in stock? To sell the normal 250cc? Certainly! As for the delivery, well I received my order in almost 2 weeks! Scheduled for a Monday between 9 am and 12 pm, it will finally be rescheduled for a Tuesday between 9 am and noon to finally be received at 4 pm... I forgot to pick up my gift at the order (sticker or poster) but I was not offered any gift despite the 2100 euros spent, what a shame! Other than that, the motorcycle runs well and thankfully... I am a bit disappointed with the lack of professionalism and loyalty towards the customer. I was supposed to order a helmet, but I will go elsewhere, it's a shame.

Delivery times too long, helpful staff

Order arrived late

I encountered an issue during the delivery of my package. I requested express delivery of a part because it was urgent. I paid €11.99 but I received it three days later.

Call from MiniMX one week after my order to tell me that the post office was charging additional shipping fees for Corsica. I made the payment the same day, my order was shipped one week later! Order placed on 3/08 delivered on 19/08.

I only give 4 stars because the delivery was not satisfactory. I paid for a 24h delivery, received in 3 days....

Very good site, very responsive staff, apart from the delivery. The delivery person drops the package in the yard without saying anything to anyone, enters the yard without me being aware.

Cannot access their account.

We paid an extra 3€ for next day delivery and received it 6 days later, the clutch lever was supplied with a screw too large for the hole...

Fast customer service but useless, no return or refund possible and the engine arrived broken, we were told to send back the broken part

The site is good, there are many references and a rather good customer service, but the parts are expensive and I find that they do not provide all the information well.

Good site

Order received complete and quickly, downside we had called an advisor to indicate the ideal part for the motorcycle, in the end it was not suitable. Parts returned.

Very satisfied but the free poster was missing

The site itself is great, the shipments are fast, but the quality is not top, I bought rims and had to use a grinder to remove the burrs and even then the new inner tubes I put in got punctured in two days, some threads that are messed up on brand new sprockets! In short, the quality is so-so.