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A
Rating: 4 out of 5
Clear and complete site.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 548 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2, 3 and 4 stars
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Rating: 2 out of 5
I am satisfied with the delivery, however, the parts on the electrical side were connected the wrong way.
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Response from MiniMX
Hello, We apologize for this inconvenience. This is surely a small error at the factory. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Material received on time and in good condition, however, be careful with the information provided on the site regarding this quad, it is noted from 3 years old, and on the manufacturer's notice, driving is prohibited before 12 years old!! and maximum speed 35 km and not 50 km as indicated on the site
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A
Rating: 3 out of 5
Good
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A
Rating: 4 out of 5
Product received in the wrong color
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A
Rating: 3 out of 5
Delivery not very fast and no manual with the product
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A
Rating: 4 out of 5
Very good overall! Only negative point, package in borderline conditions and lack of information. Otherwise, I am very satisfied with my order.
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A
Rating: 3 out of 5
Lack of novelty and some prices are way too high
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A
Rating: 2 out of 5
Despite paying for a 24H delivery for urgent reasons, the delivery was 24 hours late.
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Response from MiniMX
Hello, We apologize for this inconvenience, our preparation services did what was necessary and prepared and shipped on the day of your order. The delay is due to the carrier, this is independent of our will. You have the option to contact our customer service at [email protected] to obtain a commercial gesture.
A
Rating: 4 out of 5
Delivered on time but package damaged.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Easy navigation
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A
Rating: 3 out of 5
Delivery time by GLS estimated at 24/48h, package received 8 days after the estimated deadline
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A
Rating: 4 out of 5
Could do better!
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A
Rating: 4 out of 5
-
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Rating: 3 out of 5
Delivery time, nothing to complain about, just that I received my engine drained in the box and a slightly torn carburetor gasket
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A
Rating: 4 out of 5
Arrived quickly
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A
Rating: 3 out of 5
Engine guard damaged
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A
Rating: 3 out of 5
We have already ordered several times on Minimix but disappointed with our last order where we returned the part that did not match our motorcycle model and the shipping costs of the first shipment were not refunded.. While we also paid for the return. So rather disappointed with the refund process.
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A
Rating: 4 out of 5
Very satisfied with the products.
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A
Rating: 4 out of 5
super fast delivery
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A
Rating: 3 out of 5
Well-made site, not very intuitive in mobile version
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A
Rating: 2 out of 5
I gave two stars for the speed of delivery but I ordered a rim and there was a loose spoke that was removed, and the rim is scratched very disappointed for my first order
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Response from MiniMX
Hello, We apologize for this inconvenience. Please feel free to contact our customer service so that we can find a favorable solution to your problem. Best regards, the Mini Mx team
A
Rating: 3 out of 5
Easy navigation on the site, but item not designated as out of stock. Responsive service, but a bit stingy. Instead of an exchange for a slightly more expensive item, they exchange it for a cheaper item; speed of delivery.
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A
Rating: 4 out of 5
Engine received on time, only flaw is the 4-stroke starter that came off, result is it needs to be changed, my son is disappointed, luckily I have 2 other bikes on the side
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Order ok, very good packaging, no issues
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A
Rating: 4 out of 5
Very good site but delivery a bit late compared to what they say on the site, that's it
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Well-made site
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A
Rating: 4 out of 5
Perfect
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A
Rating: 3 out of 5
Good
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A
Rating: 2 out of 5
The silencer cartridge received has an entrance that is too small, and according to your return policies, it is almost useless for me to send it back to you, moreover, the delivery was not made on time.
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Response from MiniMX
Hello, We apologize for this inconvenience. We invite you to contact our customer service by email at [email protected] if the product is not compliant, we will try to find a favorable solution to this problem. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Rather good
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A
Rating: 3 out of 5
Fast delivery, compliant products. The return due to an error cost me 17 euros for a handlebar worth 70 euros, I would choose a brand with free returns in the future.
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A
Rating: 2 out of 5
Customer service is very quick in their responses, however, I received the wrong package and I still have not received my personal package.
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Response from MiniMX
Hello, We apologize for this inconvenience and are trying to resolve your problem as quickly as possible, as you may have noticed. Unfortunately, we are dependent on the carriers. Please feel free to get back to us if necessary so that we can try to expedite the procedure if possible. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Order conforms to the purchase. Just a small downside regarding the order status which was marked as in delivery way too early compared to the actual delivery date.
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A
Rating: 4 out of 5
Quality product
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A
Rating: 3 out of 5
Despite a delivery error, customer service was responsive and sent me the correct product the second time.
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A
Rating: 4 out of 5
Conforms to my expectations
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