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A
Rating: 4 out of 5
I have placed several orders, and so far, no problems. Delivery always fast and smooth, team attentive whether by phone or email. Very satisfied with your service.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
I ordered a wheel and several other parts. Everything was fine except the wheel which had its brake disc bent (dead brake disc on a brand new complete wheel). The disc was already installed on the wheel. The order was however quickly dispatched and well in line with expectations. The parts are of good quality.
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I still have not received my order!
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Response from MiniMX
Hello, As indicated by your tracking: "on Friday, November 13, an error occurred in the delivery of your package. We are doing everything possible to get it back on track" You will be delivered very soon, we invite you to check your delivery tracking. Best regards, The MiniMX team
A
Rating: 4 out of 5
Perfect
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Rating: 3 out of 5
I find your site very well made! However, it still lacks 'high quality' products from brands. There are quite a few products that have been out of stock for a while too.. it's a shame because for me in terms of navigation on the site and simplicity, it is one of the best sites.. that was for the site. As for the delivery, it has always been perfect since I order from you, the 24h choice is great! Keep it up haha Just a little problem for the last one, I ordered on Friday around 1:15 PM with the choice (order before 2 PM with you the next day, at 11.90€) usually very happy but this time, I only received my order on Monday when I was supposed to ride over the weekend. So I couldn't and on top of that I paid the shipping of 11€ for nothing! So disappointed of course..
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Response from MiniMX
Hello, Saturday delivery is not guaranteed by TNT, at the moment it is very difficult for carriers to maintain the same level of service quality given the volume of packages they are handling and we apologize for that. As for the brands, we always try to integrate the biggest brands in accessories and equipment, currently we are working with SCALVINI, DOMA, TCS, Starbar, TRAIL BIKE, Daytona, FOAR, Formula, Pro Circuit, AFAM, FABA, KEIHIN, Michelin, Neken, Pro taper...etc Can you tell us which brand you would have liked to have or the missing parts, we will take note of it to further expand our catalog. Thank you for your feedback and your loyalty. Take care of yourself Best regards, Mini MX
A
Rating: 4 out of 5
Serious site
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A
Rating: 4 out of 5
Clear site, easy navigation, delivery time respected
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A
Rating: 4 out of 5
18.5/20
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A
Rating: 2 out of 5
Hello, disappointed what more can I say... Item ordered in stock and it's been 9 days and I still haven't received my order...
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Response from MiniMX
Hello, You ordered on Saturday 07/11, your order was shipped on 09/11, in accordance with our service offer. The products were indeed in stock, contrary to what you seem to indicate. However, if you did not see it, as indicated by your tracking: on Friday, November 13, an error occurred in the delivery of your package. We are doing everything possible to get it back on track. This is independent of our will, we have still filed a complaint with the carrier
A
Rating: 3 out of 5
Upon receipt, scratches on the casing and defective ignition side screw
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A
Rating: 4 out of 5
For a first order, everything went well, simple site and fast delivery
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Delivery longer than expected (10 days) but perfect customer service
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A
Rating: 4 out of 5
Good product, nothing to complain about
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A
Rating: 4 out of 5
Delivery quite fast
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A
Rating: 3 out of 5
I received well but intake gasket but I didn't get the CRZ poster
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A
Rating: 2 out of 5
I specifically ordered the pink shot mask with yellow writing that was supposed to match the colors of my helmet.... The mask I received is indeed pink but with black writing, I am very disappointed.
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Response from MiniMX
Hello, These are the last SHOT masks that have just arrived from the new collection. We have just received the new visuals. If the product does not suit you, you can of course return it for a refund. Best regards, The MiniMX team
A
Rating: 3 out of 5
Simple and easy to use
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A
Rating: 4 out of 5
Fast delivery, top quality
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very good service, the live chat is really great, good product
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A
Rating: 3 out of 5
Good site
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 3 out of 5
Delivery speed OK Slightly warped rims
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Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
The site is easy to use but the staff is a bit slow to validate deliveries and respond to external questions
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Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Not too much waiting between the order and delivery
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A
Rating: 4 out of 5
Good site, my son loves it. Satisfactory material
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A
Rating: 2 out of 5
Quality of the rims is very average, poor mounting of the rear tire inner tube, cardboard packaging all broken and repackaged by the post office
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Response from MiniMX
Hello, Our after-sales service has not received any request from you, no photo showing what you claim. We are waiting for your visuals if needed. Best regards, The MiniMX team
A
Rating: 4 out of 5
Very serious in terms of order and delivery. Vehicle corresponding to the description, rear shock absorber too soft for me. And speed selection axis too fragile (a fall at low speed bent the shaft. And impossibility to get the part before the end of the year, too bad otherwise the vehicle is nice
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
COMPLIANT PRODUCT
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A
Rating: 4 out of 5
As usual no problem
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A
Rating: 4 out of 5
Perfect nothing to say
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A
Rating: 4 out of 5
Impeccable!
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A
Rating: 4 out of 5
Quite strange to search in the menu
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A
Rating: 4 out of 5
Super very fast nothing to say
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