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A
Rating: 4 out of 5
Very good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The site lacks details for some parts it cost me a fortune for a simple oil filter and moreover the error comes from you because it is poorly detailed and moreover I have to pay for the return
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A
Rating: 3 out of 5
The specialty of Mini Mx: Replaced some of your branded products ordered with 'generic' products. Or even forgot the spacers, screws and other small accessories necessary for the future assembly of your parts. So that you can place another order with what is missing. So do not rely on the visuals or brand of the products on the Mini Mx site. Because there is a strong chance that you will not receive the same.
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A
Rating: 4 out of 5
Satisfied with the delivery time, let's see if the dirt bike lasts over time very satisfied for now
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A
Rating: 4 out of 5
good but delivery too expensive
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Response from MiniMX
Hello, The delivery was free on your order. It is free for orders over 39€ and below that we offer packages at 5.95€. Unfortunately, we cannot do cheaper. Best regards, Mini MX
A
Rating: 4 out of 5
good
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A
Rating: 3 out of 5
Order placed on January 30, I paid more to have it on Monday, February 3, and finally I received it this Friday, February 7. Please refund me for the shipping costs.
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A
Rating: 3 out of 5
Navigation on the site is impeccable, order arrived in about 48 hours, moderately satisfied with the received parts... In the clutch + brake lever pack, the two levers are not the same, the clutch lever has play in the supplied perch, which actually broke during tightening... The clutch cable listed as 920mm on the site is actually a 900mm on the cable pouch and is finally a 940 on the delivery note, resulting in a cable that is too short.... The red CLD handle seems to be quite resistant, as well as the 13mm kick type origin.
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
Technical service is not very efficient and does not meet expectations.
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A
Rating: 2 out of 5
I ordered a handlebar that arrived bent and scratched.
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Response from MiniMX
Hello, We have no message from you at the address [email protected] or via our live chat regarding your part issue. If you have anything to declare about a received part, you can contact our after-sales service. Best regards, The MiniMX team
A
Rating: 4 out of 5
I find the site well made!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
I made a head gasket error. It does not match the engine size I chose. Too bad there is no kit.
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A
Rating: 4 out of 5
Reliable site, quality after-sales service. However, they lack information emails regarding the delivery time between the order and delivery.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Despite an exceptionally long delay due to events beyond their control in a strike context, the motorcycle arrived well and my son is super happy. The site is very serious and always reachable by phone.
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Very good motorcycle, it's still a dirt bike so don't expect exceptional power but it's perfect for a ride. For the delivery, no information on where the package was, I had to go pick it up at the logistics platform. Nothing to say about the Mini Mx customer service, very responsive and attentive, I approve.
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A
Rating: 4 out of 5
Never had any particular issues, delivery respected
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A
Rating: 3 out of 5
Poor quality parts (at the same time for the price I did not expect better). Air filter does not hold to its sleeve. Soft plastic fuel filter -> impossible to mount. Hoses that are not standard sizes -> impossible to mount.
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A
Rating: 2 out of 5
I ordered rim protectors to dismantle my wheels, completely useless purchase as they were pierced from the first use and worse damaged rim for the occasion... I didn't put 'very bad' because minimx responded quickly by offering me a 5% discount on my next order... but still not happy with this purchase.
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Response from MiniMX
Hello, We understand your dissatisfaction, that is why our sales team offered you a gesture on your next order. Best regards, The MiniMX team
A
Rating: 4 out of 5
Good except for the defective racing CDI, a bit disappointed
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A
Rating: 3 out of 5
Good quality parts for what I ordered in any case... However, after-sales service to be seen.... Standard response for a complaint.. They make me take photos and create a complaint file only to finally tell me that they will not replace the defective item because it is a gift.... Might as well not give a gift in that case, my son is disappointed.
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A
Rating: 4 out of 5
You could offer something other than your silly stickers
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A
Rating: 3 out of 5
Delivery time too long. Delivery location not easy or impossible to modify.
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A
Rating: 2 out of 5
Punctured inner tube...
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Response from MiniMX
Hello, we invite you to directly contact our customer service to have your inner tube inspected. Best regards, the MiniMX team
A
Rating: 4 out of 5
Item well received, well packaged, I am missing the calendar I had chosen as a gift
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A
Rating: 4 out of 5
No problems encountered, product well packaged, maybe a box a bit large for the size of the product. It's a bit of waste but otherwise perfect
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A
Rating: 4 out of 5
The site is well made, too bad our cart clears every time!
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Good site and fast delivery
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A
Rating: 2 out of 5
Problem with my package crushed product
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Response from MiniMX
Hello, Did you make a reservation with the carrier to have the condition of your package checked by the Colissimo delivery person? If your deco kit is damaged, we still invite you to contact our customer service directly. Best regards, The MiniMX team
A
Rating: 4 out of 5
good
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A
Rating: 3 out of 5
Difficult to find the right part. Strange calcification.
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A
Rating: 4 out of 5
Very practical site and easy to find what you are looking for
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A
Rating: 3 out of 5
Contact ok, delivery service and motorcycle protection for delivery excellent, however the fuel filter was broken and the chain broke after only 10-15 minutes of riding.
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A
Rating: 3 out of 5
Good site but a bit expensive.
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A
Rating: 3 out of 5
A bit expensive....
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