Hello, We have tried to search for the different contacts from your side with customer service and I see that you contacted us by phone, and that an exchange took place. Apart from this phone exchange, I see none. If you are having difficulties contacting us by phone, do not hesitate to report it to us and use another mode of contact, by email at
[email protected] or via the website. We strive to respond to all requests in a very short time, within 24 hours on average. I apologize for this negative experience. As for the damaged products, you have the option to return them if they do not satisfy you. We remain at your disposal, sportingly MiniMx