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S
Rating: 3 out of 5
On top
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Disappointed
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J
Rating: 3 out of 5
Motorcycle received with the swingarm damaged yet very well packaged a problem for the fixation of a radiator vent and the fuel filter that leaks from the first use. Several emails sent to customer service without response from them I am still waiting.
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Response from MiniMX
Hello The last email we received from you was dated April 18 and did not concern a problem. We generally respond within 24H, just call us when it's like that, we are open every day from 9am to 6pm without interruption. We'll give you a call. Have a good day.
P
Rating: 3 out of 5
We order parts on the CRZ site because we can't find them on MiniMx and it's MiniMx that delivers us??????????????
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A
Rating: 2 out of 5
Hello, just call us back if you can't adjust your carburetor, verified reviews are not customer service. Have a nice day :)
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K
Rating: 3 out of 5
Everything is fine except that I have a small problem with an inner tube and I would like it to be sent back to me because it arrived like this
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D
Rating: 2 out of 5
For a motorcycle supposed to be delivered within 48 to 72 hours, having to wait at least 9 days is disappointing
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A
Rating: 2 out of 5
The forks were very poorly packaged and damaged at the adjustment level but not the correct wheel axle diameter
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A
Rating: 3 out of 5
A small malfunction on the right control of the car
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B
Rating: 2 out of 5
I ordered the 110 rookies monster edition and received the green Classic model! Very disappointed,
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Response from MiniMX
Product not yet received, I cannot give an opinion on it but the delivery is terrible
Y
Rating: 2 out of 5
Hello, Delivery was made on 21/05, periods with public holidays disrupt the smooth running of a delivery, this is independent of our will. Thank you for your understanding. Best regards, Mini MX
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Response from MiniMX
Wrong parts, not the right color!
S
Rating: 2 out of 5
Hello, The accelerator cables are standard and suitable for all displacements, for the clutch it only fits for starting in gear, often it is the 125cc YX, 140/150/160 and more that have this type of clutch. You ordered a black accelerator cable and a red clutch cable, what colors did you receive? Do not hesitate to contact us if you need technical information about spare parts. Best regards, Mini MX
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Response from MiniMX
Poor quality of the tank cap. It's the right size and yet it doesn't screw on and comes off. Return shipping costs are payable, it would cost me more to return it when the error is not mine. I also sent an email before my order for more information on another purchase, I never received a response. Quite disappointed.
L
Rating: 3 out of 5
I received the motorcycle in 2 weeks, I unpacked it, the front fork is leaking, carburetor adjustment to be done. It's annoying that the fork is leaking
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M
Rating: 3 out of 5
Handlebar and foam do not match the photo! Missing the keychain as a gift
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A
Rating: 3 out of 5
The site is good, we find things easily.
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D
Rating: 3 out of 5
Fast delivery but my fork head is damaged and the adjustment screw is damaged, too bad, missing a little protection otherwise the rest is perfect
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L
Rating: 2 out of 5
Hello, all dimensions and compatibilities are detailed in the product description, following the exchange with customer service, your tank is about ten years old, we are sorry if it does not match your old model. Have a nice day :)
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J
Rating: 2 out of 5
Disappointed with the order
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G
Rating: 2 out of 5
Well arrived but arrived broken...
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N
Rating: 2 out of 5
Could be improved
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Response from MiniMX
Hello, just send us an email at [email protected] for this kind of problem, we apologize for the inconvenience. I look forward to hearing from you. Have a nice day :)
M
Rating: 2 out of 5
easy navigation on the site
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S
Rating: 3 out of 5
I ordered a first dirt bike from minimx a few years ago, no issues. Second order placed recently, I received the motorcycle on time but there is a sealing defect on the engine block, when I wanted to put oil in the engine I noticed an oil leak. I contacted customer service, waiting for their response because I received a non-running motorcycle today. I hope minimx will take the necessary actions quickly and without additional costs.
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Y
Rating: 2 out of 5
Hello, to give my opinion, the information about the parts is top-notch on the site as well as on the phone. Ordered on Friday evening, picked up at the store on Monday, so everything went well at that level. However, the clutch lever broke on its first tightening. The 30 cm hose ordered was received as one of about 8 cm and not the right diameter. The clutch cable is way too short, and the accelerator cable is way too long. Having to readjust new cables... not great. The exhaust cartridge was delivered without the tightening collar. The site's hours are not up to date. The website is very slow. 600 euros of order, not a loyalty point, not a sticker. That's my opinion, thank you.
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Response from MiniMX
Hello, we take good note of your feedback and will try to improve these various points. If the hose is too short, please let us know during your next order, we will take the necessary steps. We have a selection of gifts in the cart, you just need to select so that our colleagues in preparation have the line with the chosen reference. As for loyalty points, they are credited when the order is delivered, that is J+15. I have just forced the status of your order, they are now available. Hoping to see you again soon and we will try to better satisfy you. Best regards, Mini MX
D
Rating: 3 out of 5
to be reviewed
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V
Rating: 3 out of 5
Overall good but not always very clear on the compatibility of accessories vs the type of motorcycle
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X
Rating: 3 out of 5
The motorcycle is overall very good, small downside the starter does not last very long
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C
Rating: 3 out of 5
I would have liked more information
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G
Rating: 2 out of 5
Very responsive after-sales service but not very understanding, I was disappointed as I wasn't asking for much.
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V
Rating: 3 out of 5
Well received but in the order they say free stickers but they didn't include any
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A
Rating: 3 out of 5
Received on time, however a big black mark appears on the front fender during installation. I sent an email and I'm still waiting for a response. For a first order, I am not very satisfied with this. However, the rendering of the other stickers makes the dirt bike twice as pretty, thank you
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M
Rating: 2 out of 5
There are items that are not compatible at all, they say yes and I am refunded less than what I paid, not possible.
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Response from MiniMX
Hello, the complete wheels fit the CRZ ERZ 150/250 models. We have indicated the measurements to verify compatibility. Regarding your refund, you used a discount code, which is why the refund is lower than the product's catalog price. Best regards, Mini MX
F
Rating: 3 out of 5
Impeccable site, fast delivery, I ordered a racing ignition kit (racing CDI, racing ignition, NGK style coil, iridium spark plug) after assembly and testing we found that with the racing CDI the motorcycle revs less (rev limiter) a little more punchy but less fast than with the original CDI (Apollo 150 rxf enduro)
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M
Rating: 3 out of 5
The front tire was flat and the spoke nuts were a bit rusty
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D
Rating: 3 out of 5
Good site just need to change the gifts because we have enough stickers
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T
Rating: 3 out of 5
Order processed quickly, top delivery. However, the inner tube was punctured, having tightened all the screws, I lost the baffle in less than 20 minutes, one screw from the front caliper and one screw out of the 2 that hold the right fork arm. Being aware that there are a lot of vibrations, I did not expect to have to check after 10/15 minutes. I sent 2 emails to customer service and called once to find a solution for the inner tube. The person I spoke to on the phone said they had not received my email and therefore asked me to resend one (which I did) and I still have not received any response from minimx.
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P
Rating: 3 out of 5
The gift sticker was missing. And already in our first order, we did not receive the offered cap. Too bad..
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B
Rating: 2 out of 5
Order well received, too bad the parts are of poor quality.
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N
Rating: 2 out of 5
We were delivered a brake cable while we ordered an accelerator cable. I leave it to you to check and perhaps correct your preparation error...
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T
Rating: 2 out of 5
The site is very good but the after-sales service is lacking. I have a problem with the quad's battery that I just bought and I'm still waiting for a response. I find it regrettable knowing that I am not a passing customer; I have purchased 6 vehicles from Mini MX.
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Response from MiniMX
Hello, please excuse us for the delay, I will forward this to the after-sales service immediately so they can handle it as quickly as possible. The necessary steps will be taken today. Please do not hesitate to contact us by phone in such cases; our goal is certainly not to let after-sales service linger. Best regards, Mini MX
A
Rating: 3 out of 5
The shock absorbers are presented in yellow and gray, they arrived red and black. Announced in the description for 1000lbs, ultimately delivered in 800lbs. It's almost compliant!
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