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A
Rating: 3 out of 5
Very thin a failing article I expect an exchange
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
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Rating: 3 out of 5
All the parts were perfect except the clutch cable repair kit I received an accelerator cable and I was supposed to have a gift that I did not get a disappointed eye
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Rating: 3 out of 5
Wrong color sent
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Rating: 3 out of 5
Fast order, but do not promise non-existent stickers upon delivery.
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Rating: 3 out of 5
Fast delivery as usual
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A
Rating: 2 out of 5
I wanted to cancel my order and directly after placing it sent an email but I never received a response and everything was shipped
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Response from MiniMX
Hello :) we did not receive an email from you otherwise we would have of course canceled the order. We have no interest in having dissatisfied customers. Customer service opens at 9 am, just call us in such cases. Don't hesitate to contact us to resolve the issue. Have a nice day
A
Rating: 2 out of 5
Low quality head gasket
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Response from MiniMX
Hello, it's a standard head gasket for YX engines, if you are not satisfied with a product you can return it and we will gladly refund you. Have a nice day and see you soon :)
A
Rating: 2 out of 5
I only received the scratched fairings, in a garbage bag...
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Response from MiniMX
Hello, we do not ship products in garbage bags.. If you have a problem with the received item, call us to discuss it and send us an email with photos, we will be happy to respond to you. Have a nice day and see you soon :)
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Rating: 3 out of 5
Easy to use site
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Rating: 3 out of 5
Technical advice not great
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Rating: 3 out of 5
I am very disappointed with my order. The deco kit does not fit at all on the Varetti 150cc. Of course, the costs are at my expense. Moreover, I was offered a Monster board as a gift which was replaced by another one that I will do nothing with. Great
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Response from MiniMX
Hello as specified in the description, it is compatible with the old Varetti models, it is indicated on your motorcycle's sheet which ones correspond. It is always better to call us if you have any doubts. Have a good day see you soon :)
A
Rating: 3 out of 5
I ordered a dirt oneil I received it after 1 week knowing that the site says 72h maximum and there was a missing bolt at the level of the fork tightening collar
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Response from MiniMX
Hello :) your motorcycle left on Wednesday afternoon and you received it on Monday morning that is 72 working hours as indicated on the site. We are sorry if the carrier does not work on weekends see you soon :)
A
Rating: 3 out of 5
Shipping costs are too expensive
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Rating: 3 out of 5
Motorcycle received on time, a lot of things to assemble not easy for beginners, deco kit already glued with quite a few bubbles on it
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Rating: 3 out of 5
The deco kit is not 'plug & play', 2 modifications are necessary for adaptation, inner tube OK, the gripster is ok but does not match the photo, and rim tape of poor quality: it tore during assembly!
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Rating: 2 out of 5
Product not corresponding (not suitable?) for the vehicle while it was specified compatible... No technical sheet for the vehicles. Only the chat works during office hours... Too bad, this has happened several times (3 times). That I order various products and always something. Disappointed...
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Rating: 3 out of 5
Good site but a bit slow
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Rating: 2 out of 5
The site bugs a lot to the point that I can't remove purchases from my cart and therefore can't place an order, the motorcycle I bought on this site two weeks ago has an electrical manufacturing problem and my inner tube is dead due to quality negligence, very happy at first but ended up being very disappointed!
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A
Rating: 3 out of 5
2 orders 2 problems, ipod grease pot already opened with fingerprints and the loyalty point system still very slow to update
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Rating: 2 out of 5
I did not receive my valve adjustment shims while I ordered them, I received everything else but not the shims. I sent them an email and no response, thank you!
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Response from MiniMX
Hello :) we replied to you this morning, sorry for not responding on Sunday :) Have a nice day
A
Rating: 2 out of 5
Hello, when I ordered on the site there was a Monster deco kit offered and nothing at delivery
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Response from MiniMX
Hello, I think you simply did not select the gift because it does not appear on your order, during the next time do not hesitate to call us, we will add it with pleasure. Have a nice day :)
A
Rating: 3 out of 5
A bit disappointed there were missing screws and the fuel hoses not cool my son was disappointed
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Rating: 3 out of 5
Good motorcycle only flaw the starter is already broken with only 5 starts so disappointed
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Rating: 3 out of 5
the ignition switch does not stay engaged. Have to put an elastic band to keep it engaged
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Rating: 2 out of 5
I am waiting to be contacted
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Response from MiniMX
Hello, I left you a voicemail, don't hesitate to call us back. Have a nice day
A
Rating: 3 out of 5
I ordered a new CRZ 125S and was delivered a used one, problem solved by phone and sending a new one a few days later. Despite this problem you resolved it quickly
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Rating: 2 out of 5
The site is not too badly done. A missing product. Another received does not match the description. They do not give me any information if I can have the right product. The customer service leaves much to be desired. In short... not very serious.
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Response from MiniMX
Hello :) There was a preparation error on your order, which can happen. A return slip and a refund have been made so that you can reorder after being refunded. We are very serious indeed and handle all customer requests as you may have noticed. A human error in preparation can happen. Have a nice day.
A
Rating: 3 out of 5
The springs for the line are missing
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Rating: 3 out of 5
Delivery received Broken chain guard, broken spark plug, ignition problem at startup. Now I am waiting for Minimx's response to see what they will do because I could not wait and not give it to my son.
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Rating: 2 out of 5
Hello, After receiving the item, it turns out that I have no ignition despite the correct connection and assembly of the ignition.
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Rating: 3 out of 5
a lot of references out of stock and little technical information like the dimensions of the parts for example
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Rating: 3 out of 5
Impeccable engine but carburetor leaking a lot a bit disappointed after fast delivery just a shame carburetor problem I will change it
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Rating: 3 out of 5
Speed of delivery but product not received in the ordered color… (children's bmx jersey).
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Rating: 2 out of 5
No help provided during my request for the desired part, so it is not the right one we received...
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Response from MiniMX
Hello :) What is the problem and how did we exchange? If we made a mistake, it can happen, just contact us. We are very available on chat, by email, or by phone from Monday to Friday from 9 am to 6 pm. I look forward to hearing from you.
A
Rating: 3 out of 5
Nickel except for the delivery company
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Rating: 3 out of 5
Ordered material functional but not adaptable. Had to cut part of the battery support and the push rod of the master cylinder is too short, had to adapt an intermediate piece.
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Rating: 3 out of 5
I did not receive the stickers
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Rating: 2 out of 5
I can't start the motorcycle.
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Rating: 3 out of 5
Nothing to say
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Rating: 3 out of 5
Well... I was thinking of having a commercial gesture following the first order of the motorcycle or the tank was cracked. I had to wait about 1 week before the son faced it for the first time.
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