The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Missing the support collar of the silencer and impossible to call them by phone
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Response from MiniMX
Hello :) We spoke on the phone several times as well as by email and a solution has been found. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
There is a missing shock absorber ring in my package and the cylinder arrived with a bent cooling fin
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Response from MiniMX
Hello :) If you encountered a problem upon receipt, please send an email with photos to [email protected] and we will resolve this inconvenience. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a dirt 150 mini mx but due to a stock shortage they switched me to the model above, a 150bw CRZ 2023. I received the motorcycle, there were 2 of us with a friend who bought it, he received 2 left forks, I unboxed and the handlebar bridge screws, front wheel axle, and spacers were missing. 1 week later I received the parts after numerous calls to the brand, I did not receive the correct spacers so they sent me the right ones. I was able to use the motorcycle 2 weeks after receiving it.
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Response from MiniMX
Hello :) There were indeed some problems with your order, however everything has been taken into account and resolved. We apologize for the delays and the error during the return of the part. Hoping that the shipment of the higher range motorcycles will suit you in the long run. Have a nice day :)
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Acheteur Vérifié
Rating: 3 out of 5
The site bugs a lot
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Acheteur Vérifié
Rating: 3 out of 5
Well received the pocket for my son however the tank is cracked.
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Response from MiniMX
Hello :) We apologize for this inconvenience and following your request a replacement tank is being sent to you. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Very poor quality hose but the carburetor is perfect, to see over time... fast delivery and
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Acheteur Vérifié
Rating: 3 out of 5
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
Average view that the fork was missing, not even a small gesture from your side apart from the return of the fork, too bad
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Acheteur Vérifié
Rating: 3 out of 5
Two damaged parts, front fender and rear caliper as well as the metal transport box
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Acheteur Vérifié
Rating: 2 out of 5
Site okay.
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Acheteur Vérifié
Rating: 3 out of 5
Some good quality items alongside others that are really average.
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Acheteur Vérifié
Rating: 3 out of 5
Hello nothing to say my daughter is happy except the delivery is too long. I promised my daughter for her birthday, it arrived 5 days later
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Acheteur Vérifié
Rating: 3 out of 5
For the site everything was very good for my orders, fast shipping but delivery no!
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Acheteur Vérifié
Rating: 2 out of 5
Fast delivery but not in line with what I expected!
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Acheteur Vérifié
Rating: 3 out of 5
Order ok, but a poster was supposed to be part of the package, which was not the case...
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Acheteur Vérifié
Rating: 3 out of 5
Rear wheel misaligned, changing the spacer
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Acheteur Vérifié
Rating: 2 out of 5
No tracking.
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Response from MiniMX
CA410632895FR Hello :) Your tracking is indeed available on the post office's website :)
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Acheteur Vérifié
Rating: 3 out of 5
Delivery promises on a model not kept..... However, effective on changing the model and readjusting the order, with delivery in a week!
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Acheteur Vérifié
Rating: 2 out of 5
A bit disappointed, I ordered the exhaust for a 2023 LX drift 150 with frame 801 like the exhaust but impossible to mount it correctly because the frame interferes...
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Response from MiniMX
Hello :) I am sorry if there was an incompatibility, the world of Dirt bikes is quite particular and the parts are not all plug and play unfortunately, and it is better to ask us in advance for this kind of thing. Do not hesitate to send an email to customer service at [email protected] so that the after-sales service can help you. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
Everything is ok for the overall quality of my last order but a big problem with the rear brake pads which are defective, I will contact customer service..
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
I would have given 5 stars but on my last order from Thursday, the order was still being prepared despite the whole Friday to ship the order, thus blocking my weekend without parts. A bit disappointed knowing that I paid for express delivery at €12 and the express delivery that changes nothing because delivered at 4 pm in the afternoon while paying almost €12 for delivery.
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Response from MiniMX
Hello :) You ordered at 10:46 on Monday morning and you were delivered on Tuesday at 4 pm. Orders leave our place in the late afternoon, it's a 24-hour delivery, it's hard to do better... We do everything to process and ship orders as quickly as possible, it's difficult to do less than 24 hours as a deadline. See you soon anyway :)
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Acheteur Vérifié
Rating: 3 out of 5
Fortunately, the customer service is good
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Acheteur Vérifié
Rating: 3 out of 5
The rim was unprotected in the damaged box, fortunately the rim was in good condition
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Acheteur Vérifié
Rating: 3 out of 5
Pay + 10€ for express delivery, arrives in 1 week, almost not express at all, otherwise great
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Response from MiniMX
Hello :) The express delivery in 24h applies to mainland France, it allows you to receive it in two working days. We do our best to ship as quickly as possible, see you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
Respect for delivery dates
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Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with my order. Very bad carburetor, non-functional adjustments... And other items not compatible while the description said otherwise...
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Response from MiniMX
Hello, we are sorry if a product disappointed you and you are not satisfied, however, I do not see any email to report the problem to us... I look forward to hearing from you to remedy the situation. Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I received the motorcycle but I received it with scratches on the cartridge and the front right fairing slightly but visible. I was missing a 10mm screw, so I had to go buy screws in the store. First start and the carburetor came off, so with my average knowledge, I think this is not normal. I tightened it, it seems to hold. I did not expect to receive a used motorcycle with defects like those I explained to you, for this I hope for a commercial gesture from you.
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Response from MiniMX
Hello :) You did not receive a used motorcycle and the tightenings need to be checked, however, the scratches and the fact that some screws were missing are obviously not normal. To remedy the situation, I invite you to send an email to customer service at [email protected] and we will respond to you quickly. Please include photos of the damaged areas. I look forward to hearing from you :)
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Acheteur Vérifié
Rating: 2 out of 5
I am missing the deco kit, you told me you would send me one, you still haven't done it.
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Response from MiniMX
Hello :) Looking at your order, everything has been sent correctly. If you have not received the deco kit, I invite you to email us and the necessary will be done without any problem. There may have been an oversight when putting it on the pallet, and we apologize for that. Have a nice day, I look forward to hearing from you.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a brake pedal on the seller's advice, he sent me the wrong one since he didn't have the one that fits my motorcycle. I received it, it doesn't fit, I contacted him to return it, he never wanted to, he made me go through customer service to get a refund. So be careful, he pushes for sales.
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Response from MiniMX
Hello :) You own a motorcycle that we do not sell, and therefore we do not have the original part as it was stated to you by email. My colleague suggested certain models that he thought could fit based on your photos, and he specified that to you. Moreover, after receiving the part and your request because you could not mount it, a return label at our expense was sent to you, so you did not pay anything for the return. I don't really see where the problem is, there was in no case a 'forced sale'. See you soon :)
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Acheteur Vérifié
Rating: 2 out of 5
The engine was wrapped in bubble wrap... without even a piece of polystyrene... 2 small boxes clearly already opened containing, in my humble opinion, half of the parts it was supposed to contain... I received a simple flexible sleeve with a gasket, 4 screws, a sprocket cover. In my opinion, the intake manifold is missing, the very specific gear selector for this type of engine, a flat kick that is not offset (if you want to keep your feet on the footpegs)... I am on the verge of returning the engine...
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Response from MiniMX
Hello, we apologize if the carrier was not gentle with your package. I see that you have taken the right step to email us. You just need to send us the photos that my colleague requested so that the process can proceed and your request can be processed as quickly as possible :) Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
Inner tube of poor quality, too fragile, valve that gave way without forcing.
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Response from MiniMX
Hello, we do not have any particular problem with the Tecnium inner tubes which are not budget inner tubes. If you had a problem, you need to contact customer service so we can remedy it, and in your case, I do not see any email regarding this situation. I look forward to hearing from you as we are very responsive :)
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Acheteur Vérifié
Rating: 3 out of 5
Customer service not very responsive
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Acheteur Vérifié
Rating: 3 out of 5
Received with a broken hub but they sent me a wheel and otherwise it's fine, it works well, great quality-price ratio, delivery quite fast, nice for terrains and forests
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Acheteur Vérifié
Rating: 3 out of 5
Satisfied
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Acheteur Vérifié
Rating: 3 out of 5
Missing screws, carburetor missing screws as well.. bent handlebars.. it looks like a lot for a new motorcycle, it seems like used, too bad. I hope it will be addressed.. too bad I didn't take a photo
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Acheteur Vérifié
Rating: 2 out of 5
Average
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a 150 lx mini drift, one fork was defective, the after-sales service was very quick 'super', they are sending me forks but not the original one, so I have to change the front brake caliper up to the master cylinder and the original fork cover fairings don't fit my new forks, so I have no fork protection...
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Acheteur Vérifié
Rating: 2 out of 5
The deco kit is poorly copied and does not fit at all on the opposite cover of the exhaust outlet. Moreover, the advice given for installation indicated to put a little soapy water before installation to be able to adjust the kit, but as a result, the kit no longer sticks... Anyway, it's a shame for this product.
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Response from MiniMX
Hello, we are sorry for this inconvenience. Have you contacted customer service to inform them of your installation problem? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Several parts not received in good condition.
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Response from MiniMX
Hello :) If there is a problem when receiving your order, you need to send us an email and customer service will take care of it. I just checked and I have no email from you. We look forward to hearing from you. Have a nice day :)
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