Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 2 and 3 stars

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Acheteur Vérifié
Rating: 2 out of 5
Hello, I recently ordered a clutch and front brake lever kit. It was clearly specified that it was CRZ finishes and even on the packaging it was written CRZ. But the front brake lever did not fit at all on the master cylinder of my CRZ 140 from 2018. A bit disappointed given the price and the time it took me to install it. Best regards, Tony
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Response from MiniMX
Hello :) It is specified that the levers are intended for a certain type of master cylinder. The fact that it is the same brand does not necessarily guarantee compatibility, as is the case with many things. The best thing when you have a doubt or cannot install a part is to call us; we are very available. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Carburetor received scratched on the intake side, starter of poor quality. Order linked to a customer service issue, it's not serious.
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Response from MiniMX
Hello, if there is a problem with the parts received for your customer service, do not hesitate to send us an email with photos. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
It is a 24 MM carburetor and not a 26.
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Response from MiniMX
Hello, we sell it with the indications from the supplier. If you are not satisfied with this product, send an email to customer service who will inform you of the procedure for a return and a refund. Our customers are satisfied with this product, and that is why it is for sale on the site :) I wish you a good day
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Acheteur Vérifié
Rating: 2 out of 5
Spark plug perfect, anti-parasite perfect, but CDI broken, does not work.
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Response from MiniMX
Hello, if you have encountered a problem with a part, you need to send us an email at [email protected], we will take the necessary steps very quickly. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
The item is broken.
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Response from MiniMX
The item has been resent to you, we apologize for the inconvenience.
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Acheteur Vérifié
Rating: 2 out of 5
Delay of 4 days on delivery without any tracking, except for that, a very quick customer service but they could not give me the answers I was looking for. Too bad... Now I just have to see the motorcycle.
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Response from MiniMX
Hello :) You ordered on Saturday, so the motorcycle left on Monday and arrived on Wednesday at the distribution agency. Since that day, the agency has been trying to contact you for an appointment via SMS or email. I invite you to check your messages to receive the motorcycle as soon as possible. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a 126 link chain and received a 120 link chain
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Acheteur Vérifié
Rating: 3 out of 5
Very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
I received my order for a CRZ 300 in 4-5 by db schenker. Careful delivery but the motorcycle seat was damaged, I received a small compensation and important missing screws that I have been waiting for a month. The customer service is responsive but answers a bit off expectations.
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Response from MiniMX
Hello, it seems that the letter from the post office got lost because I posted the letter with the screws inside myself, we will do what is necessary today without fail, have a good day
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Acheteur Vérifié
Rating: 2 out of 5
So my package was completely smashed as if it had been thrown. I paid 11 euros to be delivered the next day, I only received it on Wednesday, and when I called for a refund of shipping costs, they said it was not our fault, it was because of Chronopost. Anyway, it's the first time I order from this site, but I am really disappointed with the site.
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Response from MiniMX
Hello, we always do our best to satisfy our customers by shipping as quickly as possible. Unfortunately, we are dependent on carriers in some cases. I hope to see you again soon; do not hesitate to give us a call for your next order ;)
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Acheteur Vérifié
Rating: 3 out of 5
Lack of information on the purchased products. So I didn't get the right mudguard.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed by customer service... Delivery problem, the after-sales service blames me.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery with Chronopost is a disaster, I have only received one package out of two so far
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Acheteur Vérifié
Rating: 3 out of 5
I bought a complete engine and did not receive the air filter, it was clearly marked that it was included :( otherwise good engine.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I am missing a part in my package, yet I never bothered.
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Response from MiniMX
Hello, we are sorry for the inconvenience. We have received your email and we are taking the necessary steps. Have a nice weekend :)
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Acheteur Vérifié
Rating: 3 out of 5
Part quite fragile, mounted and a rear brake hit and a small piece broke.
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Acheteur Vérifié
Rating: 2 out of 5
Are there any fake parts that are damaged?
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Response from MiniMX
Hello, what is the problem, please? Have you made a request to customer service? [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
Order received with a cracked tank.
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Acheteur Vérifié
Rating: 2 out of 5
My package hasn't arrived
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Response from MiniMX
Hello, your order was delivered this morning, unfortunately, the carriers do not deliver on weekends, see you soon :)
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Acheteur Vérifié
Rating: 2 out of 5
I received torn engine gaskets and damaged parts
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Response from MiniMX
Hello, I am sorry if a part arrived damaged, I do not see any email from you, please send us photos and we will do what is necessary as soon as possible to resolve the issue. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Order still not received, I might receive it tomorrow
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Acheteur Vérifié
Rating: 2 out of 5
Delivery is terrible
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Acheteur Vérifié
Rating: 3 out of 5
Package tracking not very intuitive but well packaged.
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Acheteur Vérifié
Rating: 3 out of 5
Very good
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Acheteur Vérifié
Rating: 2 out of 5
Not very precise on the exact correspondence of items for different motorcycle models and the chat does not clarify more.
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Response from MiniMX
Hello, we always try to provide as much information as possible and respond accurately, I am sorry if the response you received did not meet your expectations, hoping to see you again very soon with us and do not hesitate to call if needed. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Ordered on Thursday evening, 24-hour delivery, so I should have received it on Saturday as I was told by email. On Saturday, an email saying I would only get it on Monday, then on Monday another email to finally receive it on Tuesday. Delivery needs to be reviewed...
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Response from MiniMX
Hello, I am really sorry for the delivery delay, unfortunately in some cases we are dependent on the carriers, we shipped as quickly as possible. See you soon at Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Trouble with the order of a 250crz 2023? Fork 150crz or sticker 150 on a 250crz. After-sales service shouldn't be disturbed too much during nap time
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Response from MiniMX
Hello, we have received the necessary items, just contact us to arrange the situation, there have indeed been some decoration hiccups on the motorcycles but these are only graphic elements and not parts. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Hello. Instead of having the order in 48h / 72h as specified at the time of the order, I received it 6 days later and because I went to pick it up directly at the delivery agency. Moreover, the boxes were torn everywhere. The calendar was bent on all sides. Honestly, it leaves something to be desired...
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Response from MiniMX
Hello :) you placed the order on 18/04 at 8:30 PM, it was therefore shipped on 19/04 in the afternoon and arrived at the Angers delivery agency on 21/04 at midnight, less than 48 working hours since it left our place, you chose to pick it up and therefore received it in less than 72h since it left our place, honestly it is difficult to do better, we always give our best to ship as quickly as possible even during this busy period. We are sorry if you were disappointed but we hope to see you again very soon! I wish you a good day
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Acheteur Vérifié
Rating: 2 out of 5
Half of the ordered parts do not match!
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Acheteur Vérifié
Rating: 3 out of 5
I ordered complete wiring harness CDI switch, I have no ignition, CDI problem I think
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Acheteur Vérifié
Rating: 3 out of 5
Great site
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Acheteur Vérifié
Rating: 2 out of 5
Very nice wheels, I mounted them perfectly and after 100 meters of riding the inner tube exploded (manufacturing problem)
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Acheteur Vérifié
Rating: 3 out of 5
Very good
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Acheteur Vérifié
Rating: 3 out of 5
Plastic kit not completely unhappy but otherwise good product
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Acheteur Vérifié
Rating: 2 out of 5
I haven't received anything while waiting.
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Acheteur Vérifié
Rating: 3 out of 5
Circuit breaker does not work
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Acheteur Vérifié
Rating: 3 out of 5
Still waiting for my calendar which was not included in my order
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Acheteur Vérifié
Rating: 3 out of 5
For the delivery time no worries but there was no manual in the box, it was sent to me by email but not exactly the same model of motorcycle so I had to manage and be in doubt about having assembled the motorcycle and the rear wheel tire correctly or if it is defective, I don't really know, plus there is something loose in the wheel, otherwise for the rest the motorcycle is good for the price
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Acheteur Vérifié
Rating: 2 out of 5
2 parts out of 5 ordered that I had to modify to fit
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Response from MiniMX
Hello :) the compatibility of parts can vary from one model to another, I advise you to call us next time before your order so that we can advise you better, as I do not see any email from you. Looking forward to it :)
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive my calendar as a gift in my order
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