The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
No parts matched my motorcycle so return at my expense of 15 euros very disappointed
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Response from MiniMX
Hello, we are sorry that the parts do not correspond but you should not hesitate to ask before making your purchase, our customer service is always available by phone to advise you. The return procedure at your expense is a normal procedure specified in our T&Cs. The refund for the parts is indeed in progress. Have a nice day :)
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Acheteur Vérifié
Rating: 3 out of 5
It would be better to detail the description of the parts. When ordering a brake caliper, it was not mentioned that the brake pads were delivered with the caliper. There are not enough spare parts, such as wheel axles that go with the forks, or screws for the brake calipers or the attachment to body elements. Delivery times are good.
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Acheteur Vérifié
Rating: 3 out of 5
The line is adaptable, a cut is mandatory for a 125 sx, the silencer is really big. Otherwise nice and sounds nicer.
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Acheteur Vérifié
Rating: 3 out of 5
Correct
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Acheteur Vérifié
Rating: 3 out of 5
I returned the hose, it was not the right one and I have a problem with the CDI V2 reprogrammed.
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Response from MiniMX
Hello, Our customer service has satisfied you.
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Acheteur Vérifié
Rating: 2 out of 5
The delivery was fast but disappointed with the product
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Response from MiniMX
Hello, is it possible to have a bit more precision on your dissatisfaction please?
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Acheteur Vérifié
Rating: 3 out of 5
First time on it, rear wheel inner tube that is flat while the complete wheel is 'new'.
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Response from MiniMX
Hello, Could you please send us an email so we can look at the problem [email protected] have a good day
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Acheteur Vérifié
Rating: 3 out of 5
I am on my 4th motorcycle ordered from you for a discount voucher of 27 euros, I find it very poorly placed on your part even though the motorcycles are of very good quality hoping to receive a good gesture from you.
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Response from MiniMX
Hello :) You should have many more loyalty points, could you contact customer service so we can look into it and remedy the situation. We await your call. Have a good day 09.72.39.05.37
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Acheteur Vérifié
Rating: 3 out of 5
Rather correct
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery, only problem I ordered a blue cable I received a black cable without being notified while the item is marked in stock on the site. Otherwise nothing to complain about.
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Acheteur Vérifié
Rating: 3 out of 5
It's a shame there aren't as many spare parts for all the machines sold, plastic kit, deco kit, air filter, oil filter, etc. I hope there will be more choices in the future.
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Acheteur Vérifié
Rating: 2 out of 5
Part arrived quickly but mediocre quality
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 2 out of 5
The delivery took more than a week due to a lack of API between Oney and the minimx site. In the end, I had to prove that I had received a confirmation from Oney for my order to be processed when I was assured that the order would be processed as soon as the information was received from Oney. In short, poor handling and no compensation for the error.
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Response from MiniMX
Hello, We are sorry for this inconvenience, indeed as soon as we receive the Oney confirmation we process the order. Unfortunately, in your case, we had not received the information from Oney. I see that when you contacted us, customer service handled your request and was able to prepare your order that day so that it could be sent as quickly as possible. If you would like a commercial gesture, you can send us an email following the exchange you had to reopen the file.
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Acheteur Vérifié
Rating: 2 out of 5
The descriptions are false
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Response from MiniMX
Hello, what is the problem encountered please?
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Acheteur Vérifié
Rating: 2 out of 5
I stand by my position in maintaining that there are problems with my orders.
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Response from MiniMX
Hello, We are in the process of exchanging with you to resolve your issues.
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Acheteur Vérifié
Rating: 2 out of 5
Out of 2 orders placed, each time there was a problem. Merchandise that remains of good quality. Very professional customer service and attentive. I only give 2 stars because I am partly disappointed not to be able to enjoy my parts as soon as I received them.
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Response from MiniMX
Hello, We are sorry for these inconveniences, we are doing our best to correct these problems so that they do not happen again, and we are looking for solutions so that you can use your products to the fullest.
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Acheteur Vérifié
Rating: 3 out of 5
Good product but in terms of delivery they are not on time, I made an express order for the next day and I only received it 4 days later.
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Acheteur Vérifié
Rating: 2 out of 5
During the break-in of the new motorcycle bought a week and a half ago, the exhaust protector fell off, no spring to hold the exhaust
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Response from MiniMX
Hello, could you please send us an email before the customer service takes charge of your request? Have a nice day :)
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Acheteur Vérifié
Rating: 3 out of 5
The site lacks categories for searching for parts. Also, before there was a small sticker that was provided with the order, it's not much but it always feels good to have a little gift.
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Response from MiniMX
Hello, the parts are divided into 13 categories, themselves divided into subcategories, hard to be more detailed... Adding the sticker is always possible in the cart when you place your order as a gift. Have a good day :)
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Acheteur Vérifié
Rating: 2 out of 5
It took a week to realize that the fork was not in stock with them. I paid for a fast delivery that they were not able to refund me
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Response from MiniMX
Hello, as discussed with you on the phone, we apologize for the inconvenience and hope to see you again soon with us. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
I did not receive the correct bearings and the handlebar is buggy
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Response from MiniMX
Hello, After checking, the picking corresponds well to the order placed, do not hesitate to send us an email with photos so that we can see your problem please. Waiting for your response. Have a nice day :)
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Acheteur Vérifié
Rating: 3 out of 5
Well-designed site, but I don't think the adaptable parts really fit unless you have a lathe, a milling machine, etc....
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Acheteur Vérifié
Rating: 3 out of 5
A lot of choices.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I ordered a quick pull for a dirt bike and I received a used part with marks on it, otherwise nothing to complain about.
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Acheteur Vérifié
Rating: 2 out of 5
The site is good but after two orders with them, both are not the correct references (Mikuni jets not compatible and head gaskets either) might as well buy directly on Aliexpress + Impossible to make a return because the return costs are obviously at my expense, the handling and shipping costs at the time of order will probably not be refunded either, so in the end you will lose more money making a return than what you will recover.
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Response from MiniMX
Hello, we are sorry to see that you are not satisfied with your purchases. The customer service will get in touch with you to have a constructive exchange. Can you please specify what is your engine for the YX 52.4mm head gasket, round oil passage (important to avoid confusion with the oval passage of Lifan)? Also regarding the Mikuni jets, which carburetor are they not compatible with, a MIKUNI? Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Missing screws for valve cover
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Response from MiniMX
Hello, could you please send us an email with a photo of what you received at [email protected] so that we can initiate the procedure to remedy the situation, please? Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Mixed review, one product out of three is not great and does not fit directly without modification, among other things the ordered exhaust line is unsuitable for the received cartridge even though it's a set, engine protection cover modified as it does not fit all horizontal 4t engines without starter (crz125). ...
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Response from MiniMX
Hello, we are really sorry for this bad experience, the customer service will get in touch with you to remedy the situation. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Box too big for the parts. Piston without protection to move around in it. I was offered a sticker that I did not receive. The same day another order arrived from one of your competitors with 7 stickers inside in addition to the parts. I was told on the day of the order delivery the next day, well no delivery 4 days later.
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Acheteur Vérifié
Rating: 3 out of 5
Satisfied with my order, except for the sprocket lock delivered without fixing screws.
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Acheteur Vérifié
Rating: 3 out of 5
Good site, plenty of choices but a lot of low-end stuff at the same price as the brand. Might as well take the brand directly, for spare parts or complete engines, there are often missing parts.
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
Still haven't received my order
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Response from MiniMX
Hello, we are sorry for the inconvenience, your package is currently being cleared through customs and will arrive shortly. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
There were delivery problems, but the customer service is very attentive and the products are perfect.
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Acheteur Vérifié
Rating: 3 out of 5
The speed was excellent, but the screws of the product were way too short.
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Acheteur Vérifié
Rating: 2 out of 5
I spoke to the person on the phone to be sure of my order and in the end one part does not match at all
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Response from MiniMX
Hello, we are sorry if there was a problem with your order, the customer service will contact you to find a solution. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Big scammers, lie about the products but fast delivery
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Response from MiniMX
Hello, we are sorry if you were not satisfied with your purchases, the customer service is available at 0972390537 if you wish to exchange. Have a nice day :)
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Acheteur Vérifié
Rating: 3 out of 5
As for the ordering part, nothing to say, where it gets complicated is after, I pay to be delivered the next day, so on Friday before 1 PM no reception, I call and they tell me warehouse error, you will receive your package tomorrow Saturday and then I receive an email from Chronopost telling me that I will be delivered on Monday, so my son couldn't compete.
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Acheteur Vérifié
Rating: 3 out of 5
Waiting for a response from customer service by email and phone.
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Acheteur Vérifié
Rating: 3 out of 5
Very good value for money motorcycle, ultra fast delivery! Surely a bit too much given the state of the received box, unfortunately some parts were broken and the decoration kit poorly glued, very annoying for a normally new motorcycle. I received a 40 euro discount voucher on the site for the inconvenience, but I am disappointed with my purchase, a bad experience for me.
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Acheteur Vérifié
Rating: 3 out of 5
The delivery was good but the product was scratched.
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