The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, We apologize for this inconvenience that is completely beyond our control. It seems that the carrier contacted you to modify the address but still cannot find you. You need to get back to us by email at [email protected] to open a dispute with the carrier. Best regards, the MiniMx team
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Response from MiniMX
Very disappointed, damaged motorcycle
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Acheteur Vérifié
Rating: 2 out of 5
Hello, If the product arrives damaged upon receipt, do not hesitate to contact our customer service by email so that we can take the necessary steps, as we did our best when you contacted us for the package tracking. Best regards, the Mini Mx team
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Response from MiniMX
Misleading product proposal.
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Rating: 3 out of 5
Good order received quickly
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Rating: 3 out of 5
The monster deco kit is good, nothing to say about it, but the outline is poorly made, we have to bend the deco kit a bit for it to fit in the fairing
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Response from MiniMX
Hello, We are sorry for this inconvenience. Maybe it's a bad series, don't hesitate to contact our customer service at [email protected]
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed with some products, too bad we have nothing to offer in exchange for the damaged product
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Response from MiniMX
Hello, We are sorry for these inconveniences, don't hesitate to contact our customer service at [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
Hello, The description is complete and indicates the characteristics of the product. Best regards, the Mini Mx team
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Rating: 2 out of 5
Wrong for the delivery
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Response from MiniMX
Motorcycle almost compliant with the description, arrived new with engine adjustment to be made, response from the
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Rating: 3 out of 5
Good
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Rating: 3 out of 5
Easy site navigation.. delivery on the agreed date and time.
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Rating: 2 out of 5
after-sales: you should have read the general conditions, do it yourself, it’s not a big deal or go see a professional. Otherwise, the motorcycle is beautiful and well finished for the price, just don't expect to take your child for a ride on the motorcycle right after assembling it, and don't count on any warranty or after-sales service either.
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Response from MiniMX
Hello, We apologize for this inconvenience. Indeed, depending on supplier arrivals, there are sometimes small differences independently of our will. Please feel free to contact our customer service so that they can find the information from our warehouse before your order. Best regards, the Mini Mx team
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Acheteur Vérifié
Rating: 2 out of 5
I am satisfied with the delivery, however, the parts on the electrical side were connected the wrong way.
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Response from MiniMX
Hello, We apologize for this inconvenience. This is surely a small error at the factory. Best regards, the Mini Mx team
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Rating: 3 out of 5
Good
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Rating: 3 out of 5
Delivery not very fast and no manual with the product
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Rating: 3 out of 5
Lack of novelty and some prices are way too high
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Rating: 2 out of 5
Despite paying for a 24H delivery for urgent reasons, the delivery was 24 hours late.
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Response from MiniMX
Hello, We apologize for this inconvenience, our preparation services did what was necessary and prepared and shipped on the day of your order. The delay is due to the carrier, this is independent of our will. You have the option to contact our customer service at [email protected] to obtain a commercial gesture.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time by GLS estimated at 24/48h, package received 8 days after the estimated deadline
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Rating: 3 out of 5
Delivery time, nothing to complain about, just that I received my engine drained in the box and a slightly torn carburetor gasket
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Rating: 3 out of 5
Engine guard damaged
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Rating: 3 out of 5
We have already ordered several times on Minimix but disappointed with our last order where we returned the part that did not match our motorcycle model and the shipping costs of the first shipment were not refunded.. While we also paid for the return. So rather disappointed with the refund process.
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Rating: 3 out of 5
Well-made site, not very intuitive in mobile version
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Rating: 2 out of 5
I gave two stars for the speed of delivery but I ordered a rim and there was a loose spoke that was removed, and the rim is scratched very disappointed for my first order
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Response from MiniMX
Hello, We apologize for this inconvenience. Please feel free to contact our customer service so that we can find a favorable solution to your problem. Best regards, the Mini Mx team
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Acheteur Vérifié
Rating: 3 out of 5
Easy navigation on the site, but item not designated as out of stock. Responsive service, but a bit stingy. Instead of an exchange for a slightly more expensive item, they exchange it for a cheaper item; speed of delivery.
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Rating: 3 out of 5
Good
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Acheteur Vérifié
Rating: 2 out of 5
The silencer cartridge received has an entrance that is too small, and according to your return policies, it is almost useless for me to send it back to you, moreover, the delivery was not made on time.
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Response from MiniMX
Hello, We apologize for this inconvenience. We invite you to contact our customer service by email at [email protected] if the product is not compliant, we will try to find a favorable solution to this problem. Best regards, the Mini Mx team
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery, compliant products. The return due to an error cost me 17 euros for a handlebar worth 70 euros, I would choose a brand with free returns in the future.
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Rating: 2 out of 5
Customer service is very quick in their responses, however, I received the wrong package and I still have not received my personal package.
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Response from MiniMX
Hello, We apologize for this inconvenience and are trying to resolve your problem as quickly as possible, as you may have noticed. Unfortunately, we are dependent on the carriers. Please feel free to get back to us if necessary so that we can try to expedite the procedure if possible. Best regards, the Mini Mx team
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Acheteur Vérifié
Rating: 3 out of 5
Despite a delivery error, customer service was responsive and sent me the correct product the second time.
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Rating: 3 out of 5
Well delivered and very quickly
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Rating: 3 out of 5
Great except for the sky blue handlebar which was full of scratches. After about fifteen emails, I finally managed to get a refund. Otherwise, everything is fine and that doesn't mean I'm going to look elsewhere for my parts. Out of the 2 orders placed, only the handlebar caused a problem.
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Rating: 3 out of 5
Very good site
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Acheteur Vérifié
Rating: 3 out of 5
Average, because 17-inch wheel instead of 14
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Response from MiniMX
Hello, We are sorry for this inconvenience, we are trying to find a positive solution to your problem in our email exchanges.
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Acheteur Vérifié
Rating: 3 out of 5
The site is not too bad.
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Acheteur Vérifié
Rating: 3 out of 5
Very good site except for the delivery date and the delivery
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Rating: 3 out of 5
Somewhat satisfied
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Rating: 3 out of 5
Snelgas unfortunately arrived broken upon delivery...
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Acheteur Vérifié
Rating: 2 out of 5
Received the front wheel warped with defective bearings
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Response from MiniMX
Hello, We apologize for this inconvenience, however, you contacted us and we found a solution that you accepted.
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Acheteur Vérifié
Rating: 3 out of 5
1 damaged original product, 1 product not matching the photo.
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Rating: 2 out of 5
Good as usual but this time!!!
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Response from MiniMX
Hello, Of course, we take responsibility for the package until delivery, however, we are dependent on it, we do not have the power to expedite in case of transport damage, which apparently was the case with your package. We sincerely apologize for this inconvenience with the colissimo services, please know that we work with several carriers CHRONOPOST, TNT, GLS. We hope that the product meets your expectations and remain at your disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I didn't really like this order because the front wheel disc was full of rust and a screw was stripped.
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Acheteur Vérifié
Rating: 3 out of 5
Many items are out of stock
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