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A
Rating: 3 out of 5
Too bad many parts are out of stock
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Missing my calendar noted on the invoice
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A
Rating: 3 out of 5
Good fork cover
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A
Rating: 3 out of 5
The handle I ordered did not fit perfectly on my dirt bike.. I had to shorten and file it thanks to the model of my old handle
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A
Rating: 3 out of 5
No issues with the seller, but please change the carrier. Package smashed, deadlines absolutely not respected.
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A
Rating: 3 out of 5
Good quality part
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A
Rating: 3 out of 5
Customer service is catastrophic!
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A
Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
Twisted plastic kit + poorly protected deco kit missing a color part.
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A
Rating: 3 out of 5
Hello, Following my order on your site (Mini Mx) I want to inform you that the main axle which is 114 MM is too small for an Apollo RFZ. What is unfortunate is not receiving a motor axle when ordering a motor.
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A
Rating: 3 out of 5
I gave 3 stars because I ordered a right valve inner tube and received a tube with a curved valve. Otherwise, fast delivery.
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A
Rating: 3 out of 5
Not like the original, handling of the bike is not great.
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A
Rating: 3 out of 5
Very fast delivery, but I did not receive the throttle and clutch cable kit, I only received the frame.
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A
Rating: 2 out of 5
Ordered in yellow, received in orange. Honestly disappointed.
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Response from MiniMX
Hello, you should have received with the model the decoration kit corresponding to your order. Best regards, Mini MX
A
Rating: 3 out of 5
Overall it's okay, some descriptions are not always up to date hence the 3/5, for customer service R.A.S. 5/5 I was very well informed.
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A
Rating: 3 out of 5
Very fast and compliant delivery but some products are of poor quality.
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A
Rating: 2 out of 5
Premium delivery arrived with a 1-week delay, unacceptable, the delivery cost more than the air filter to have it exactly 11 days later.
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Response from MiniMX
Hello, looking at your order history placed on 26/04 at 18:00, it was indeed shipped the next day 27/04 and delivered by CHRONOPOST on 28/04. The shipment was indeed made on time. Best regards, Mini MX
A
Rating: 2 out of 5
I ordered a 125 cc piston and received an oil filter instead.
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Response from MiniMX
Hello, have you thought about contacting our sales service to report this error in the reception of your order? I see today that you returned the item to us. Our sales service will contact you. Best regards.
A
Rating: 3 out of 5
Deadlines not respected. But the items are correct and prices attractive.
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A
Rating: 2 out of 5
Not very good quality.
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Response from MiniMX
Hello, in a constant effort to improve our products and your customer experience, do not hesitate to share your feedback with us. Best regards.
A
Rating: 2 out of 5
Honestly, it's all Chinese in the entire order I placed, the clutch cable broke like nothing, the ball must have been poorly crimped because it broke on the first use, so I will modify it if they send me the same one.
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Response from MiniMX
Hello, have you contacted customer service regarding your cable? Our product ranges are from entry-level to high-end (when it exists), regarding engine parts, all suppliers are Asian, Lifan is a Chinese manufacturer, so their parts are as well. Moreover, all entry-level parts for Pit Bikes are also. However, you can take a Pro Taper clutch lever, a Formula brake kit if you are looking for superior quality. Please note that you can return products that do not meet your expectations and we will refund you. Best regards, Mini MX
A
Rating: 3 out of 5
Generally, I always give the maximum score but here I find it unfortunate that some items are not detailed which sometimes makes us take parts without knowing if they will fit our bike.
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A
Rating: 3 out of 5
I ordered and then 2 days later I was told it was out of stock so I had to remove the item in question and then the order arrived the next day.
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A
Rating: 3 out of 5
Satisfactory overall.
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A
Rating: 2 out of 5
Ordered the wrong product by mistake, I called the platform, they will take it back but at my expense (still have to pay 6€ for return), and no refund. Disappointed, what a shame.
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Response from MiniMX
Hello, indeed we take return costs in cases where the product is not compliant. Unfortunately, we cannot offer return costs in every case. Also, we refund upon receipt of the product, we do not quite understand your comment: "and no refund"? Best regards, Mini MX
A
Rating: 3 out of 5
I received the damaged part I had to repair it and then install it.
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A
Rating: 3 out of 5
I received no technical sheet to identify the cables.
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A
Rating: 2 out of 5
I received an item that was not the color ordered. This color was precisely the one I did not want. The one received is not nice. But delivery times and locations were respected.
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Response from MiniMX
Hello, we apologize if the shade does not meet your expectations, our choice remains limited on this product. We will pass on the information to take a more current photo. Best regards, Mini MX
A
Rating: 3 out of 5
Easy site.
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A
Rating: 2 out of 5
The hub of the rim was scratched as if it had already been used and the rim was really warped, I had to check completely.
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A
Rating: 3 out of 5
Red fuel hose ordered you receive red but it's more orange than red and the radiator kit joint cut in two hours while I had bought a complete engine gasket set.
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A
Rating: 3 out of 5
I would have liked to have stickers on the price that was paid.
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Rating: 3 out of 5
I made an order for delivery 48/72h (received in 3 days) and another a few days later for 24/48h (received in 4 days while I had a riding session planned...)
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Rating: 3 out of 5
Too small return.
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Rating: 2 out of 5
The quality of the kick I ordered is unacceptable. The locking screw was poorly machined and does not allow the kick to be securely held...
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Rating: 2 out of 5
Well received but the head of the cleaner was broken.
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A
Rating: 3 out of 5
My product is of poor quality.
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A
Rating: 3 out of 5
1st order received early March but the 2nd no news for 10 days.
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Rating: 3 out of 5
Not satisfied with the brakes.
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A
Rating: 2 out of 5
I think I will not recommend because when I made my first order to buy my motorcycle, I was supposed to receive a sticker sheet as a gift because I paid 600 for my motorcycle, the least you could do is have a gesture, a gift, but the worst part is that I got nothing and you charged me 19€ for it. I have told you several times and I still have nothing. I placed another order two weeks ago and still no gift, my sticker sheet, even if it's not a monster, I don't care, I'm not difficult, I'm 34 years old so I know politeness, so I remain polite but I hope you will send it to me. Yes, I am disappointed, it's been almost a year after all, thank you.
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Response from MiniMX
Hello, gifts must be selected when you place your order, it is unfortunately within the limits of available stock. I checked your customer account and you did not pay for the sticker sheet selected as a gift because the sheet costs 19€ but you also received a discount of 19€ (19-19=0€, see invoice on your customer account). Unfortunately, this product was unavailable as a gift at the time of your order and we apologize for that. Best regards, Mini MX