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A
Rating: 3 out of 5
Package well sent well received
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Parts received ok Identical to the announcement but during assembly the connection collar of the cat to fix these two parts is missing
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A
Rating: 3 out of 5
Too bad long delivery slightly damaged product otherwise impeccable customer service quick response
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A
Rating: 3 out of 5
It's okay
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A
Rating: 3 out of 5
Pretty good
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A
Rating: 3 out of 5
Received scratched, and it's not the first time, last month ordered a Braking brake kit and also received scratched, it seems to be usual on this site.
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A
Rating: 3 out of 5
The navigation on the site is not too bad, as for the delivery it is very good and fast
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A
Rating: 2 out of 5
very disappointed with the quality and compatibility of the product
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Response from MiniMX
Hello, What motorcycle do you have? Best regards, The MiniMX team
A
Rating: 2 out of 5
I still have not been delivered since 03/03/2020!!!
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A
Rating: 3 out of 5
I find it regrettable not to have a promotional code, compared to the competition.
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A
Rating: 2 out of 5
Product error
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A
Rating: 2 out of 5
Very nice and smooth site
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Response from MiniMX
Hello, If you notice a problem with your delivery, you can contact our after-sales service directly by email at [email protected] Best regards, The MiniMX team
A
Rating: 3 out of 5
I really don't like the fact that I can't prepare a cart in advance to order it later, as soon as I put items in my cart if I want to add one a week later before ordering I have to start over because the cart is not saved on my account big black mark for me which makes me take away 2 stars otherwise perfect for the rest fast delivery quality products lack a bit of availability on some products but satisfied overall if you can fix this cart problem I would recommend and change the rating given. Best regards
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A
Rating: 3 out of 5
Not commercial.
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A
Rating: 3 out of 5
I received my parts but my anti-parasite arrived broken...
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A
Rating: 3 out of 5
Site and order okay
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A
Rating: 2 out of 5
incompatible parts, do not match the description, last order with you
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Response from MiniMX
Hello, What problem did you have with your order? Best regards, The MiniMX team
A
Rating: 2 out of 5
The delivered part is not the right one, it's the rear loop for frame 801 and customer service has still not responded.
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Response from MiniMX
Hello, Unless proven otherwise, you have been in regular contact with our technical and commercial service to determine precisely, first of all, if the received part was the right one, and secondly, what specific characteristics made the received one incompatible. Finally, a prepaid return label was sent to you by email to return the part for a refund. We are therefore very surprised by your opinion, knowing that the handling of your file was quick and cordial. The MiniMX team
A
Rating: 3 out of 5
Correct site
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A
Rating: 2 out of 5
usually very happy, but here I noticed just after the end of an order that I was missing something, I immediately placed my second order and immediately wrote to the minimix team to warn them to try to make only one package for my order to avoid shipping costs for 2 orders and not to waste an extra box unnecessarily. (sent my email at 10 PM on 27/02/2020) response email on 28/02/2020 at 12:09: "Hello, the packages have already been prepared and taken over by the carrier." too bad...
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Response from MiniMX
Hello, Each order is recorded with an order number. Each order is individual and has its own shipping costs or is free if over 39 euros at a relay point or post office. Minimx ships hundreds of orders per day, so it is up to you as a customer to plan your orders or adapt them according to any shipping costs. Our orders placed the night before are shipped very early in the morning so that you can receive them quickly. Your message, to save on a box, cannot therefore be taken into account. Best regards, the MiniMX team
A
Rating: 3 out of 5
Could there be a way to resend please best regards
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A
Rating: 3 out of 5
The ignition mounted and set works well but the CDI has restricted my ignition at full throttle on 140cc so backfire galore at the exhaust for the price of the pack it sucks...
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A
Rating: 3 out of 5
I received a defective racing CDI I had to wait to receive another one, some stickers would have been nice as compensation
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A
Rating: 3 out of 5
Order corresponding to my request then fast but quite disappointed with the quality of the products I received the rim with chipped paint and small pieces of rust on my crown
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A
Rating: 3 out of 5
Very good site for ordering, it's the delivery that posed a problem.... the order dates from February 9th I received it on the 13th... received 1 SMS on the 10th to say delivery on the 11th... then another on the 11th to postpone the delivery to the 12th... I waited all day to actually be delivered on the 13th... Not great at all
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A
Rating: 3 out of 5
1st order missing metal clip for hose Noted 2 clips in the order.. 2nd order a chain kit sprocket crown, it was not noted the sprocket lock I ordered one and in fact if in the chain kits there is also the sprocket lock, result I have a sprocket lock that is useless... so quite mixed on my 2 orders.
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A
Rating: 3 out of 5
Satisfied with the product however on the product information I am unhappy
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A
Rating: 2 out of 5
Item not available, written available
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Response from MiniMX
Hello, Your package has left our warehouses following your order. The carrier has lost your package. As you saw with our customer service colleagues, we would like to resend a new package, but your product was no longer in stock, so we have processed a refund for your order directly.
A
Rating: 3 out of 5
There were all the parts I ordered I give half the rating because there was a broken part in my package and I still have no news to fix my problem
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A
Rating: 3 out of 5
Some photos do not correspond to the items
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A
Rating: 3 out of 5
The rim is of very good quality problem lack of information on the product's adaptability.
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A
Rating: 3 out of 5
In the description of the sprocket it is indicated that the attachment is not sold with it, so I ordered an attachment (for nothing) because when it arrived there was the attachment with the sprocket. The free stickers were missing.
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A
Rating: 2 out of 5
I don't have the attachments for the cartridge and the cartridges have play when I put them with the weird po and I have to buy collar 2 and legs to join at the price I paid the po not even you put them for me as it should be planned.
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Response from MiniMX
Hello, Indeed your cartridges should be delivered with tightening collars. In case you did not receive them, as indicated, you need to contact our after-sales service by email, which will quickly take care of it, at the address [email protected] Best regards, The MiniMX team
A
Rating: 3 out of 5
The uni filter does not fit my Minuki 26 mm carb too small....!
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A
Rating: 3 out of 5
Following a missing part, customer service found a good replacement solution, fast delivery, top notch. The only downside is the new dirt rims that do not run true at all even after a truing adjustment, not a problem for cross riding with knobby tires but not acceptable for the use I wanted to make with road tires for circuit riding. So, rim still in the boxes that will never be mounted
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A
Rating: 3 out of 5
The site lacks details for some parts it cost me a fortune for a simple oil filter and moreover the error comes from you because it is poorly detailed and moreover I have to pay for the return
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Rating: 3 out of 5
The specialty of Mini Mx: Replaced some of your branded products ordered with 'generic' products. Or even forgot the spacers, screws and other small accessories necessary for the future assembly of your parts. So that you can place another order with what is missing. So do not rely on the visuals or brand of the products on the Mini Mx site. Because there is a strong chance that you will not receive the same.
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A
Rating: 3 out of 5
Order placed on January 30, I paid more to have it on Monday, February 3, and finally I received it this Friday, February 7. Please refund me for the shipping costs.
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A
Rating: 3 out of 5
Navigation on the site is impeccable, order arrived in about 48 hours, moderately satisfied with the received parts... In the clutch + brake lever pack, the two levers are not the same, the clutch lever has play in the supplied perch, which actually broke during tightening... The clutch cable listed as 920mm on the site is actually a 900mm on the cable pouch and is finally a 940 on the delivery note, resulting in a cable that is too short.... The red CLD handle seems to be quite resistant, as well as the 13mm kick type origin.
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A
Rating: 3 out of 5
Technical service is not very efficient and does not meet expectations.
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