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A
Rating: 3 out of 5
Very good site
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Mandatory spacer replacement not specified
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Response from MiniMX
Hello, It depends on the spacers you have originally, this pair of rims is equipped with standard hubs, some models of Pit Bike (such as YCF) are mounted with bearing and injected seal. If this is your case, indeed you need to take a pair of front and rear spacers in 15mm, but to avoid any new error we will add it. Best regards, Mini MX
A
Rating: 3 out of 5
very good
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A
Rating: 3 out of 5
Clear and well-made site. Attractive prices, but !!!!
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A
Rating: 3 out of 5
Average, complicated delivery tracking, no order confirmation email, etc.
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A
Rating: 3 out of 5
Fast delivery. Some scratches on the frame.
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A
Rating: 2 out of 5
Wrong product received
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Response from MiniMX
Hello, Did you contact our after-sales service? Best regards, The MiniMX team
A
Rating: 3 out of 5
Package poorly protected, the clutch I ordered had big scratches, apart from that no other problem, good overall
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A
Rating: 2 out of 5
Good job, I am satisfied.
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Response from MiniMX
Hello, If you are absent and the package does not fit in your mailbox, the delivery person will drop the package at the nearest pickup point to your home. Please note, not all pickup points accept packages from all delivery companies. Best regards, The MiniMX team
A
Rating: 3 out of 5
Not very customer-friendly... If you forgot your promo code, they won't let you benefit from it after placing the order even if the delivery hasn't been made yet!
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A
Rating: 3 out of 5
Advisors need to be better trained!
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A
Rating: 3 out of 5
Good site, delivery OK. However, offered a poster that I did not receive, too bad
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A
Rating: 3 out of 5
Good site because some parts on it are practically nowhere else, however, more control should be done on the condition of the parts, mistakes can happen to anyone but when it happens it's annoying! Following that, a superb handling that sends you back the part in question, top!!!! Good site! Wide choice among so many parts, I recommend
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A
Rating: 3 out of 5
Error in the order. They are sending me back the product I ordered but it is still not the right one.
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A
Rating: 3 out of 5
Order received well but did not receive the poster crz at 1€
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A
Rating: 3 out of 5
The Mini MX team is great but the delivery people messed everything up (paid for delivery to be delivered quickly and they didn't even bother to look for my house so the package was received later, package in a bad state upon receipt
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A
Rating: 3 out of 5
Average
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A
Rating: 3 out of 5
What is the point of having an account?
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A
Rating: 3 out of 5
I did not receive my gift
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A
Rating: 2 out of 5
Order received at a pickup point even though I paid the extra fee to be delivered at home. Otherwise, products are compliant.
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Response from MiniMX
Hello, We are sorry for the inconvenience, however, on your delivery request you indicated a store or professional premises, which is not found in the colissimo archives. The delivery could therefore not be made to the desired address but in the same neighborhood requested from a merchant. Best regards, The MiniMX team
A
Rating: 3 out of 5
Exhaust pot ordered but it was not specified that it is not compatible with the exhaust line. So I had to do some tinkering to make it fit. Moreover, sticker on the site photo but it was not on the pot
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A
Rating: 3 out of 5
Bken
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A
Rating: 2 out of 5
I ordered 4 items, one was not what I ordered, I received a chain guard instead of a mudguard, and returning costs almost as much as the item, so I urgently reordered my mudguard with express delivery at 11.90 euros,,,,,( supposedly 24h) ,,, order placed on Saturday at 2 PM received on Wednesday at noon, so not really satisfied with all this thank you
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Response from MiniMX
Hello, If you have any issues with any of the received parts, you need to contact our customer service at 0972390537. We do not find any request from you, did you contact our services? We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Item not detailed enough, delivery was perfect
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A
Rating: 3 out of 5
Too bad we really don't receive the gifts that are offered to us
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A
Rating: 3 out of 5
The ordered tire is not the brand I ordered but still good
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A
Rating: 2 out of 5
The product is compliant and functional, it's very good, but please try to respect the addresses or pickup points requested for delivery, as well as read the small comment indicated on the sheet you include in the package, a new order is in progress, if the same mistake happens again I will boycott MiniMX, with orders of 450 euros I believe you can take the time to contact the customer to remedy
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Response from MiniMX
Hello, When it comes to sending an engine, the shipping service prioritizes sending your order express. TNT pickup points are rare, and if more than 10km from your home, it will be sent to your home. Normally, the shipping service informs you, either by email or directly by phone, to ensure your ability to receive. It seems that you did not receive the message from our shipping service informing you of this delivery, we have reported the problem to improve this process. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Nothing to report, satisfactory
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A
Rating: 2 out of 5
Very disappointed because I ordered the plastic kit corresponding to the deco kit and a sticker does not have the shape adapted to the fairing
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Response from MiniMX
Hello, Our customer service has communicated with you regarding your deco kit, we do not quite understand why you say it is difficult to reach us? It happens that the deco kits on the ends do not have the same finish as the adapted plastic, for that you just need to cut. That is why our customer service made you a proposal. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 2 out of 5
Too poorly done. Pages that open without interest
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Response from MiniMX
Hello, We do not quite understand the problem. Best regards, The MiniMX team
A
Rating: 3 out of 5
I received everything I ordered without any problem, except that I made a modification to the order after paying, wrote an email to inform, but nothing was taken into account before shipping... too bad
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A
Rating: 3 out of 5
Very good
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A
Rating: 3 out of 5
Fast service but be careful with some poor quality copies sold under the name of a quality brand, in my case it was nozzles sold as 'minkuni' when they were actually adaptable.
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A
Rating: 3 out of 5
Purchase compliant
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A
Rating: 3 out of 5
The site is not bad but it lacks some basic parts like brake cables for ycf 50
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
The ordered part is not the right one and twice in a row. I request a D'YX crankshaft with bearings of diameter 56 MM for 150 YX 1P60FMJ TYPE KLX engine.
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A
Rating: 3 out of 5
Correct
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A
Rating: 2 out of 5
Cylinder head gasket received of the wrong diameter, moreover the photos do not correspond to the item (and yes they are non-contractual, strange for online sales). Customer service told us that the gaskets were adaptable, how to adapt a diameter of 54 on my head in 52 and they tell us to re-drill holes in the right place. However, we ended up being reimbursed but it is still not serious for 'pros'
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Response from MiniMX
Hello, As our service indicated to you directly by phone, tests having been done by our technical service, what you received is compatible with your engine. You did not wish to place your gasket, so we refunded you and you also kept (therefore for free) the gasket you received. It is therefore very surprising to see your rating and your comment given that you have a free part and that our service assured you of the installation. Best regards, The MiniMX team
A
Rating: 3 out of 5
Very good
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