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A
Rating: 3 out of 5
Good but had to modify the new parts to fit, not great. Otherwise good quality
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Great site but delivery issues
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A
Rating: 3 out of 5
There should be more details on the parts
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A
Rating: 3 out of 5
package quite damaged but no part damaged. think about making clearer assembly documentation especially on the break-in part.
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A
Rating: 2 out of 5
Overall good just a few things to review
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A
Rating: 3 out of 5
Site depends on the brands they sell. It's not their fault if the quality of the motorcycles is poor but as they say responsible but not guilty....
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A
Rating: 3 out of 5
Correct site
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A
Rating: 3 out of 5
DISAPPOINTED NOT TO HAVE BEEN INFORMED OF THE DELIVERY, I WAS TOLD THAT I JUST HAD TO WATCH!!!!! IN THE FIRST ORDER I PLACED, THERE WAS NO OPTION FOR THE PISTON SIZE, (WHICH THEY DID NOT WANT TO TAKE BACK DUE TO TOO LONG DELAYS)
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Response from MiniMX
Hello, Thank you for your feedback, have you received the email regarding your tracking, it is automatically attached upon shipment, also a SMS is sent if the mobile phone number is provided with the carrier colissimo. We also invite you to check your online Mini MX account where it is also listed. Regarding your piston, the diameters are mandatory noted on the product sheet as these are the original pistons from the brands LIFAN and YX. Regarding the return of items, we accept returns up to 30 days after delivery (note that the legal deadlines are 14 days), after this period they cannot be accepted. For any information regarding compatibility, we remain at your complete disposal at 0972390537 to help you choose the right reference to avoid any errors upon receipt. Best regards, Mini MX
A
Rating: 3 out of 5
The site is really not bad I will buy another lottery soon
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A
Rating: 2 out of 5
You have to be careful because when the order arrives it doesn't fit yet the exhaust was ordered with the reference.
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Response from MiniMX
Hello, This is a YCF product, with a YCF reference, dimensions, and compatibilities provided by the manufacturer. What is the problem with your exhaust? What motorcycle do you have? What year? We remain at your complete disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
SHIPPING COSTS TOO EXPENSIVE
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A
Rating: 3 out of 5
It's a shame to buy a new product that looks like a used product or to return it.
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A
Rating: 2 out of 5
Quality of the sold parts to be reviewed
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Response from MiniMX
Hello, What is the problem with the received parts? If you have any issues, please do not hesitate to contact our customer service at 09 72 39 05 37. Best regards, The MiniMX team
A
Rating: 3 out of 5
good site, but product a bit expensive, but what stands out is their shipping costs too high, even for a small item, on amazon you often find cheaper
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A
Rating: 2 out of 5
The parts arrived somehow, the delivery service is to be deplored, a piece of advice, go through real delivery services... I went to pick up my package yesterday at the post office because they couldn't find my address, and even when we give them a post office to deliver the package, they get it wrong. It's pathetic
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Response from MiniMX
Hello, If you notice any delivery issues, please do not hesitate to contact our services. It seems that the post office was unable to find your address and requested additional information to deliver to you as soon as possible. Unfortunately, they received nothing. We offer different delivery services apart from the post office, such as TNT and soon Chronopost. Best regards, The MiniMX team
A
Rating: 3 out of 5
I might leave a next order to say more, because for now I am between two opinions...
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A
Rating: 3 out of 5
cut air chamber and we did not receive the 30 euros gift voucher that we were supposed to have when ordering
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Response from MiniMX
Hello, Do not hesitate to contact our customer service, we remain at your complete disposal. Loyalty points are credited directly to your online Mini MX account 14 days after delivery. We invite you to check your online Mini MX account. Best regards, MINI MX
A
Rating: 2 out of 5
The sticker sheet does not match the original, the imitation is of very poor quality
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Response from MiniMX
Hello, We confirm that these are official Monster Energy sheets. It is possible that your sheet was poorly printed. To contact our customer service, we recommend by phone, email, or chat. Best regards, The MiniMx team
A
Rating: 3 out of 5
refund problem following a return
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A
Rating: 3 out of 5
Website that is not up to date Order a motorcycle available on the site and receive a call saying otherwise
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A
Rating: 3 out of 5
Small color error of my selector upon receipt of the package but quite quick return. The customer service is top-notch. The quality and finish of the cheaper parts sometimes leave something to be desired (first price throttle grip: I had to increase the diameter of my universal handlebar with tape to be able to tighten it. Good overall
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A
Rating: 2 out of 5
Very good site with plenty of parts but we rarely receive the right parts (gasket pouch, etc.)
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Response from MiniMX
Hello, What is the delivery problem with your order? Please do not hesitate to contact our customer service by email, chat, or phone if you notice anything. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
An item delivered not in accordance with the order
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A
Rating: 3 out of 5
Very good but return poorly handled
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A
Rating: 3 out of 5
The description specifies: delivered without pin attachment, so I order a lock in addition. The delivered pin is provided with its attachment (lock)! A lock ordered for nothing...
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A
Rating: 3 out of 5
Sites with reasonable and attractive prices but should still improve their descriptions
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A
Rating: 3 out of 5
For spare parts, fast shipping. However, for larger orders like pit bike gunshot. You really need to review your logistics (tracking of the package, delivery person's phone number, appointment for delivery).
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A
Rating: 3 out of 5
Too bad the box didn't change anything ... 40 euros wasted ...
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A
Rating: 3 out of 5
nothing went as it should ... disappointed
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A
Rating: 3 out of 5
The items are not described enough
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A
Rating: 3 out of 5
Fast but small issue
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A
Rating: 3 out of 5
the delivery is longer than indicated on the site, I went directly to pick up the package from the carrier
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A
Rating: 3 out of 5
Not bad
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A
Rating: 3 out of 5
THE SITE IS WELL DONE
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A
Rating: 2 out of 5
You offer a free poster that we did not receive with the package... my son is on it.
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Response from MiniMX
Hello, Please excuse us, the package being too small, the poster could not be included in your order. Please let us know during your next order so that the preparation can include stickers and a poster for you. Best regards, Mini MX
A
Rating: 3 out of 5
No screws delivered with
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A
Rating: 3 out of 5
Well, a lot of things available but: the descriptions are poorly copied and pasted, the dimensions given in the title do not match the specifications. I find that the after-sales service is light, there are no real solutions provided to the problem; otherwise, a team is available to answer questions! The discount point system works so-so.
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Response from MiniMX
Hello, Thank you for your feedback, can you let us know which description(s) you find incomplete so we can make modifications? Regarding the after-sales service, what problem(s) did you encounter? A workshop is available if you need to discuss with specialists. We remain at your complete disposal at 0972390537. Best regards, Mini MX
A
Rating: 3 out of 5
Average
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A
Rating: 3 out of 5
Very good site. Many good parts, unfortunately I find the customer service a bit limited but reasonable.
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Rating: 3 out of 5
Good site, and fast, but please advise customers well to avoid returns.
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