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A
Rating: 3 out of 5
The details of the ordered parts are not quite right. So I ended up with duplicate spacers.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
My accelerator cable is breaking because it is stiff.
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A
Rating: 3 out of 5
The site has bugs sometimes.
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A
Rating: 3 out of 5
Parts are compliant but shipped to a pickup point other than the one requested.
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A
Rating: 2 out of 5
Hello, We thank you for your feedback, please note that the delays to Switzerland are subject to Swiss customs which are, I agree, long especially for this type of merchandise. We are following up with the carrier Heppner to get more precision on the delivery of your order. Sorry that you are experiencing a delay in delivery, but being subject to the goodwill of customs, we unfortunately do not have the ability to accelerate their procedure. We remain at your complete disposal at 0972390537. Sincerely, Mini MX
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Response from MiniMX
The dispute of not receiving the gift planned with the order is just a shame for the image of the company minimx.
A
Rating: 3 out of 5
Site okay, orders always arrive.
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A
Rating: 3 out of 5
Technical description to improve maybe!
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A
Rating: 3 out of 5
It is complete, intuitive, and easy to use but the delivery is very expensive and the stock is limited.
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A
Rating: 3 out of 5
Fast delivery, I was asked to wait 48 hours for the tracking number, but the delivery had already been made. The keychain gift was missing. Minimx informed me that I would receive it with my next order.
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A
Rating: 3 out of 5
I am quite satisfied but the usual delay of 48/72h was not respected as I had to wait 1 week! But it's okay, I still received my order.
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A
Rating: 3 out of 5
Fast shipping and friendly welcome.
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A
Rating: 3 out of 5
Nothing to say except for the parts.
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A
Rating: 3 out of 5
Finally, it's the right segmentation.
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A
Rating: 3 out of 5
A lot of products online and interesting prices but a lack of communication regarding customer service.
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Rating: 2 out of 5
Hello, We sent you your keychain by tracked letter which arrived at your destination on 22/05/2017. Thank you, Minimx
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Response from MiniMX
Delivery expected: 48 hours, ultimately the delivery was made a week and a half later.
A
Rating: 3 out of 5
Good.
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A
Rating: 3 out of 5
Good site.
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A
Rating: 3 out of 5
Bad advice on crowns and sprockets.
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A
Rating: 2 out of 5
Hello, Your order followed a loss of Colissimo, we sincerely apologize, we have made a complaint to Colissimo services and your order was sent immediately following this inconvenience. We apologize again for this inconvenience and remain at your complete disposal. Best regards, Mini MX
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A
Rating: 3 out of 5
Quick order. Works well.
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A
Rating: 3 out of 5
Delivery time respected.
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Rating: 3 out of 5
Information management needs improvement.
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Rating: 3 out of 5
Good.
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Rating: 3 out of 5
Well-designed site. Response time from support is a bit long.
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Rating: 3 out of 5
The site is very clear and easy to navigate.
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Rating: 3 out of 5
Good site.
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A
Rating: 3 out of 5
A lot of choices but the quality is not up to par.
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A
Rating: 3 out of 5
Average this time. An item was missing from the package and after numerous discussions with Minimx, there is still no shipment of my missing part after providing evidence. Annoying!
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A
Rating: 3 out of 5
Good.
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A
Rating: 3 out of 5
Lack of sizes for pants and t-shirts. No assembly instructions for motorcycles. Did not receive the gift that was offered to me.
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Rating: 3 out of 5
Small issue with missing parts at delivery but resolved after a phone conversation with a manager who sent me the missing spark plug. Thank you for your understanding, your seriousness, and for being honest. Correct site, I recommend it cordially.
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A
Rating: 3 out of 5
Good site.
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Rating: 3 out of 5
Average, my order arrived 2 weeks after the order date and no gesture was made by the site. I think I will order elsewhere now.
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Rating: 3 out of 5
Site rich in spare parts, too bad there is no idle jet for vm24.
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Rating: 3 out of 5
I don't know.
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Rating: 3 out of 5
Hello, I would like to choose my parts by selecting my machine, to be sure of what I am ordering.
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Rating: 3 out of 5
Good
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Rating: 3 out of 5
good in advice and delivery but product not conforming to the presentation
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Rating: 3 out of 5
Delivery not great
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Rating: 3 out of 5
The part is impeccable but after receiving it I asked someone from customer service if it was possible to receive an engine assembly guide but this person was unable to answer me
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