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A
Rating: 3 out of 5
Good, m
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Fast but some oversights
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A
Rating: 3 out of 5
The finishes on certain items are poorly done, especially the exhaust line... Indeed, the rivets of the cartridge lasted 10 minutes...
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
product conforms, fast delivery
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A
Rating: 3 out of 5
Good overall
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A
Rating: 3 out of 5
very good but the site crashes when going back
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A
Rating: 3 out of 5
recommend not to misplace packages to be delivered on time
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A
Rating: 2 out of 5
Good product but I did not receive the NGK spark plug which was normally included in the pack
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Response from MiniMX
Not easy to find the parts, fitting too wide Otherwise it's good
A
Rating: 3 out of 5
the delivery is fast and well packaged
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A
Rating: 3 out of 5
Lack of explanation and dimensions for ordering parts.
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A
Rating: 3 out of 5
There is a choice
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A
Rating: 3 out of 5
Customer service more than average! Leaves something to be desired... Product meets expectations.
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A
Rating: 3 out of 5
Quality problem
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A
Rating: 3 out of 5
Chain that broke, it didn't even go 2 meters (the motorcycle)
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A
Rating: 2 out of 5
Had to pay €24 shipping on an order of €240. Shipping took 11 days! (to Belgium) and I got no answer to my question (A response will be provided within an average of 48 hours)
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Response from MiniMX
Hello, We are not responsible for delivery times abroad. Your package left our warehouse the day after your order, you ordered on 09/02/17 at 10:51 PM and your order was shipped on 10/02/17 at 10:58 AM. We remain at your disposal if needed by phone or email. Thank you
A
Rating: 3 out of 5
Quite a good site despite the many returns, also be a bit faster in updating the order statuses
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A
Rating: 3 out of 5
excellent on time. complete package but there is a visible voluntary opening.
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A
Rating: 3 out of 5
Disappointed by an order received a black plate when I had requested a white one, the white color was out of stock, unfortunately there are quite a few products out of stock.
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Response from MiniMX
Hello, We apologize for this inconvenience, we strive to offer stock on all our references, sometimes the shortages come directly from the supplier, in your case the YCF plate is only orderable from YCF. Remaining at your disposal at 0972390537. Sportingly, Mini MX
A
Rating: 3 out of 5
A bit slow... 6 days despite the order in TNT Relay 24H
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A
Rating: 3 out of 5
Good but no proper tracking for orders
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A
Rating: 3 out of 5
Not bad
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A
Rating: 3 out of 5
For the order, nothing to say, but for customer service, when there is a problem with the order or if we made a mistake, the people are not very pleasant.
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Response from MiniMX
Hello, We apologize if an advisor seemed unpleasant to you and we strive to satisfy our customers. It is indeed very difficult to modify an order placed on the weekend on Monday, as to respect our delivery commitments within the deadlines, orders are shipped early in the morning and therefore no modifications are possible when your package is in the shipping area. We remain at your complete disposal at 0972390537 and take your comment into account. Best regards, Mini MX
A
Rating: 3 out of 5
Bulk piston unprotected in a large box. Error on the joint pouch reference. Yx instead of lifan. Otherwise, fast shipping and interesting price.
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A
Rating: 3 out of 5
I still haven't received my order after 9 days.
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Response from MiniMX
Hello, You selected a post office, your package has been at the post office since 02/02/2017, which is 72 hours after your order. We invite you to pick up your package as soon as possible. Best regards, Mini MX
A
Rating: 3 out of 5
a bit disappointed not to have all the right parts the first time
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A
Rating: 3 out of 5
Well, not bad choice, there is something for every price but it lacks a bit of quality on the mini mx brand items
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A
Rating: 3 out of 5
Very good, fast but... not the right deco kit, remains of good quality but not the right color
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A
Rating: 3 out of 5
3 stars because lack of information on the items I ordered chain guide for my Apollo orion AGB37 it was noted fits all dirt-bike pit-bike but does not fit mine and engine guard received in poor condition and which also does not fit well, I received a small gesture of 4.90 euros in voucher for the damaged guard received but it lacks information on the items. Moreover, received wrong UNI air filter where it is noted Sold with a UNI FILTER sticker & its fixing collar and no sticker with it so return at their expense and new filter received without sticker too so I couldn't ride last weekend due to this error and now no gesture not even free stickers or anything else so 3 stars is average. Ordered in addition to the washing sock filter which tore on the first wash very very poor quality for the price and sand stop sock too small really too small so useless for the next order if I order from Minimx I will call to make sure the parts fit well when it is noted fits all pit-bike that's all otherwise we don't note that
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A
Rating: 3 out of 5
Package received on time but the box was already open
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A
Rating: 3 out of 5
I had ordered a complete front wheel first outing already punctured not great!
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A
Rating: 2 out of 5
The site is simple and effective to use, however it is not the same regarding delivery, I did not receive the correct piston clips or the correct axle... I sent an email directly to which I received no response, and I reach your voicemail every time I call! Not professional at all!
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Response from MiniMX
We are reachable at 09-72-39-05-37 from Monday to Friday from 10 AM to 7 PM, you have never sent us photos regarding your problem and we remain at your disposal.
A
Rating: 3 out of 5
Correct
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A
Rating: 3 out of 5
Wrong item sent, and very slightly damaged! Nothing very serious. Otherwise great
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A
Rating: 3 out of 5
Damaged packaging!
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A
Rating: 3 out of 5
They forgot to include the glasses that were a gift
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A
Rating: 3 out of 5
Fast delivery but some parts are expensive compared to the competition
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A
Rating: 3 out of 5
Following a previous order, of a Vparts exhaust cartridge I never received the collar (cartridge fixing) so I had to manage with zip ties. Having placed an order of more than 150 euros I am therefore a loyal customer who only orders from your site I would have liked a bit more consideration following the messages already sent on this subject. I will order the complete wheel pack I hope to at least receive the spokes.
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A
Rating: 2 out of 5
Hello, on your site the handle is complete, I only received the lever, I went back on the day I received my parts and it was the same..... how should we proceed to get this complete handle....
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Response from MiniMX
We have taken your request into account. Thank you for your feedback. The MiniMX team
A
Rating: 3 out of 5
The parts are of average quality
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