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Rating: 3 out of 5
They did not send me the right part.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
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Rating: 3 out of 5
A bit disappointed with the quality and be careful with the delivery because some parcel collection points no longer accept Colissimo, so the package ends up in the post office of the neighboring town: a real obstacle course.
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Rating: 3 out of 5
False descriptions on some products.. As much as I was satisfied with my first order, the second will probably be the last..
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Rating: 3 out of 5
Average because some parts are damaged and not the same as in the photos on the site.
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Rating: 3 out of 5
I received the package cracked.
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Rating: 3 out of 5
Good but the cable is too short.
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Rating: 3 out of 5
Hello, Order and delivery impeccable, but in my package I only received two inner tubes out of the three ordered. Regards. Christian Beyly
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Rating: 3 out of 5
MiniMx is an active and accommodating service, however, some defects in their parts leave much to be desired... On some products, the description is not complete which is a waste of time... (forced to ask questions or read the Q&A hoping to find my question) If you could put some pressure on your suppliers regarding the finishing of the products, it would be a big plus.
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Rating: 3 out of 5
Good site but be careful, adaptations need to be made on some models to pass the clutch stop, 10 hours of labor to do things properly, the contacts also need to be redone, too much time spent for supposedly just an engine installation.
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Rating: 3 out of 5
Very good site, reasonable quality-price ratio, but at the moment deliveries are not great (package torn), a hit on the crankshaft that I had ordered! No padding in the boxes, please avoid that, thank you.
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Rating: 3 out of 5
Stickers not well cut for the square.
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Rating: 3 out of 5
The package arrived in good condition, fast and responsive shipping, compliant with the order, the site is relatively well done, but on my account the loyalty points are still not activated, yet it has been paid since before delivery.
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Response from MiniMX
Hello, Thank you for your comment, The loyalty points are validated upon delivery within a maximum of 7 days, you can also speed up the validation by contacting our customer service at 09 72 39 05 37 who will be happy to validate them for you. We remain at your disposal, Best regards, the MiniMx customer service.
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Rating: 3 out of 5
Easy to use.
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Rating: 3 out of 5
Hello, I had a problem with the compatibility of certain parts (aluminum engine guard) which needs to be modified to be mounted because it is too short (on my two machines) but the sales service did well in their role regarding the unavailability of the fuel tank.
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Rating: 2 out of 5
I bought 2 gunshot 125 I was well informed, I regret that the parts service cannot better inform us by phone to help us order the right parts for my ignition there is no more 6 coil plate disappointed ...... they could have told me that the flywheel would not fit (I had to tinker to adapt. well it's not expensive the bike runs well, and we can find parts for the moment...... it would be good that when you buy a bike from you, you could respond directly to requests for parts brake pads, ignition, clutch, brake lever, etc. for the said bike to accompany customer purchases.
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Response from MiniMX
Hello, I wanted to thank you for the review you left us, I understand your dissatisfaction, we are trying to improve our service day by day. We try to inform our customers as much as possible by phone, however it is easier for us to respond to you by email or in the appropriate
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Rating: 3 out of 5
Not yet received the product.
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Rating: 3 out of 5
The site is quite well done, despite some bugs when navigating. The negative point comes from the fact that many parts remain unavailable, I think it would be preferable not to display a part that is not available, especially when choosing to sort to get the parts in stock. Out of 3 orders placed, I had an error, namely I received a normal inner tube when I had ordered an ultra reinforced one. I could not return it since I only realized it when I had to buy another one and compared them.
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Rating: 3 out of 5
Good.
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Rating: 3 out of 5
Well-presented site, answers all your questions via chat or phone. Just disappointed by the delivery time due to a wrong stock date for my motorcycle. Otherwise, I am satisfied, I will order parts from this site again.
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Rating: 3 out of 5
Delivery on time, however, no quality control on the products.
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Rating: 3 out of 5
Very long order, package not received at the place where I was supposed to be delivered, missing the sticker in the package.
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Rating: 3 out of 5
The duration of package reception is not always respected, like the manual for the 150crz and the goodies, which should have arrived at the beginning of the week and should be posted on Saturday..
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Rating: 2 out of 5
questions/answers
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Rating: 3 out of 5
Lack of rigor in order tracking.
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Rating: 3 out of 5
Your site is great but what I received was not exactly what I ordered. Clutch cable of (1020 instead of 1050)
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Rating: 2 out of 5
section of each article. This allows us to verify compatibility information and gives us the opportunity to provide you with a precise answer. I hope to count you among our customers again, I will contact you to offer you a commercial offer to apologize for the situation, Best regards, The MiniMx team
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Response from MiniMX
Does not match the description, the dimensions on the packaging do not match the packaged product
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Rating: 3 out of 5
The deadlines of the site are not always respected, and the quality of the products is not always excellent.
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Rating: 3 out of 5
Cool
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Rating: 2 out of 5
The pickup point is closed, I have been waiting for my package for 2 weeks, it is up to me to take steps to retrieve my package and minimx is shirking responsibility for this even though this pickup point was a suggestion from them.....
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Response from MiniMX
Hello, First of all, thank you for the comment you left us, we are trying to improve our service thanks to the feedback from our customers. I understand the inconvenience encountered. We take great care to ensure that all our orders meet the announced deadlines. However, despite our efforts, your order arrived one day late. That is why, as compensation, I have issued you a voucher allowing you to save on your next TNT shipping costs on the MiniMx site, to prove to you during your next order that we do our utmost to meet our deadlines. Please accept our sincerest apologies, Sincerely, MiniMx
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Rating: 3 out of 5
Delivery times are great, but when it comes to making a return, you shouldn't be in a hurry.
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Response from MiniMX
Hello, thank you for your feedback, indeed currently understaffed during the summer periods we are doing our best to process all requests as quickly as possible. I apologize for this inconvenience. Best regards, Mini MX
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Rating: 2 out of 5
Not the right screws
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Response from MiniMX
Hello, thank you for the review you left us, please know that if the item does not suit you, you can return it to request a refund. Also, I am trying to understand how these brake screws, which are originally mounted on all the Dirt bike models we sell, are not the right ones? We hope to see you again among our customers, Sincerely, MiniMx customer service
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Rating: 3 out of 5
It's a very good reliable site
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Rating: 3 out of 5
REACTIVE. FAST. BUT SMALL ADJUSTMENT AND QUALITY ISSUES ON SOME PARTS
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Rating: 3 out of 5
Good and practical but disappointed not to have received my birthday discount voucher
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Rating: 3 out of 5
First order on the site a bit disappointed because I received a broken part but otherwise good for the delivery, it's fast
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Rating: 3 out of 5
Good site
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Rating: 3 out of 5
compliant
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Rating: 3 out of 5
lack of detail for some products
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Rating: 3 out of 5
very good product accelerator cable a bit hard to adjust and more play in the handle but otherwise perfect
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Rating: 3 out of 5
fast service
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