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A
Rating: 3 out of 5
Correct site, well met my expectations
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
TNT delivery time of 3 days instead of 24h. What is the point of paying?
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Response from MiniMX
Hello, The TNT service experienced some delivery delays during the Christmas period, we sincerely apologize for this and remain at your disposal. A transport voucher has been credited to your customer account. Mini MX Best regards
A
Rating: 2 out of 5
I received wheels for 150 euros completely warped!!!!
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Response from MiniMX
Hello, To handle your after-sales service I will send you a return form by email, the bare steel rims of the Pit Bike often have a warp from the factory, only the machined aluminum rims from YCF, FABA, STYX are perfect in design. We remain at your complete disposal at 0972390537. Best regards, Mini MX
A
Rating: 2 out of 5
The package was received quickly but the parts were simply placed in the box without foam or bubble wrap, resulting in them being partially broken!
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Response from MiniMX
Hello, We are escalating the information to improve our preparation quality. Have you reported your after-sales request to the sales service? To proceed, please send us a photo of your broken product during transport at [email protected] Best regards, Mini MX
A
Rating: 3 out of 5
I ORDERED A COLOR OF FAIRING BUT RECEIVED ANOTHER
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A
Rating: 2 out of 5
10 out of 20
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Response from MiniMX
Hello, To improve our services, can you provide us with more details about your dissatisfaction? Remaining at your complete disposal at 0972390537. Best regards, Mini MX
A
Rating: 3 out of 5
VERY GOOD SITE AND THE SELLERS ARE LISTENING IN CASE OF ORDER ERROR
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A
Rating: 2 out of 5
Honestly, I expected better
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Response from MiniMX
Hello, To improve our services, can you provide us with more information about the problems you encountered or comments? Remaining at your disposal at 0972390535. Best regards, Mini MX
A
Rating: 3 out of 5
Fast shipping Products conform to their description However, be careful with products labeled racing but which can degrade your machine's performance
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A
Rating: 2 out of 5
I had to trim the side plates they are too long
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Response from MiniMX
Hello, Your Pit Bike must be a KLX BBR, the installation of KLX 110 plastics indeed requires trimming. We remain at your complete disposal at 0972390537. Best regards, Mini MX
A
Rating: 3 out of 5
more detail or better target the categories.
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A
Rating: 2 out of 5
Incomplete and incompatible order.
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A
Rating: 3 out of 5
Big difficulties navigating up and down whether on Android or iOS. For the rest, keep it up, it's great. The chat and phone availability are top-notch.
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A
Rating: 2 out of 5
Order took way too long
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A
Rating: 3 out of 5
shipping delays too long, most online pit bike parts sites ship the same day and here it is not the case at all which is a shame so this is a service to be improved quickly.
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A
Rating: 3 out of 5
the packaging very poorly done resulted in a broken piece of plastic on the coil nothing serious but you can see that the packaging inside suffered during transport I think that if it had been well secured it would not have moved. Otherwise for the coil we do not have the reference for what the wires correspond to, too bad
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A
Rating: 2 out of 5
Received my order well but I didn't get the cap that goes on the tank, other than that it's perfect
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Response from MiniMX
Hello, It can happen that depending on the deliveries, the tank caps are delivered without the air valve. We systematically inform this in the description of our items. You have the option to contact us by phone at 09 72 39 05 37 to find a solution with you. We remain at your disposal, sportingly MiniMx
A
Rating: 3 out of 5
good value for money
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A
Rating: 3 out of 5
Average but be careful with orders because the big poke on the iron cage around my dirt, that's it
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A
Rating: 3 out of 5
Quality and speed!!
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A
Rating: 2 out of 5
Well detailed but products and photo are not contractual.
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Response from MiniMX
Hello, thank you for your comment which allows the MiniMx site to improve. Our photos are updated regularly, but it may happen that the items differ slightly depending on the deliveries. Do not hesitate to contact customer service at 09 72 39 05 37 to specify the item concerned and see about an exchange. You also have the option to return items that do not suit you and request a refund. We remain at your disposal, Sportingly The MiniMx Customer Service
A
Rating: 2 out of 5
All the parts offered are of very poor quality. I have spent over five hundred euros at MiniMx, so I know what I'm talking about. Fortunately, the after-sales service is efficient and the staff is pleasant.
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Response from MiniMX
Hello, thank you for your feedback which allows the MiniMx site to improve. We offer several ranges on our website. Indeed, we try to lower prices by offering you items with an excellent Quality / Price ratio. We also offer products from a higher range. These are the products that should better meet your requirements. Do not hesitate to contact us before your purchases, we will try to advise you as best as possible. We remain at your disposal, Sportingly MiniMx
A
Rating: 2 out of 5
Order received, product damaged, customer service not responding.
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Response from MiniMX
Hello, We have tried to search for the different contacts from your side with customer service and I see that you contacted us by phone, and that an exchange took place. Apart from this phone exchange, I see none. If you are having difficulties contacting us by phone, do not hesitate to report it to us and use another mode of contact, by email at [email protected] or via the website. We strive to respond to all requests in a very short time, within 24 hours on average. I apologize for this negative experience. As for the damaged products, you have the option to return them if they do not satisfy you. We remain at your disposal, sportingly MiniMx
A
Rating: 3 out of 5
Very good customer service but poor quality parts.
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A
Rating: 3 out of 5
after-sales service to be significantly improved
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A
Rating: 3 out of 5
nothing
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A
Rating: 3 out of 5
Good telephone reception. However, they do not respond to emails. The size of the jets is not indicated in the description nor the dimensions of the carb (could do better!)
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A
Rating: 3 out of 5
Not easy to use
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A
Rating: 3 out of 5
I asked a question about VAT and I did not get a response
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A
Rating: 2 out of 5
Package poorly packed, cylinder head took shocks during delivery
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Response from MiniMX
Hello, first of all thank you for your feedback which allows the MiniMx site to improve. The packaging of our items and our packages is a priority for us. Unfortunately, our partners handling the delivery do not necessarily take care of our packages during their transport to your delivery point despite all our packaging precautions. Moreover, the Cylinder and the Cylinder Head are also in an individual box limiting the different shocks during delivery. You can help us improve our service by sending us photos of the package you received. Thank you for your feedback, Sportingly MiniMx
A
Rating: 3 out of 5
the packaging is not great,
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A
Rating: 3 out of 5
delivery speed, good value for money.
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A
Rating: 3 out of 5
the site is well made, but the description of some products is incomplete which leads to duplicates or, conversely, to shortages. fast delivery
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A
Rating: 3 out of 5
not very happy with my order once validated I receive an email saying out of stock I wouldn't have ordered it if I had been aware of it from the start the order is not very honest!!!
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A
Rating: 3 out of 5
correct waiting time, package conforms to the order but some products are of poor quality I would have liked to know, even if it means paying more I prefer quality
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A
Rating: 3 out of 5
Good for prices but average for the quality of the shipment
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A
Rating: 3 out of 5
I received my order but instead of a gearbox output pin lock I received a protection plate so now I have to wait again I don't know how long to be able to turn... But otherwise nothing to complain about
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Response from MiniMX
Hello, The pin lock is not delivered with the gearbox output pin (noted in red on the product sheet), indeed a packaging error from the supplier occurred which explains why you received the crown plate. We apologize for the inconvenience and remain at your disposal at 0972390537. Best regards, Mini MX
A
Rating: 3 out of 5
not bad overall
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A
Rating: 2 out of 5
The chain derailleur arrived broken but the rest is not bad
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Response from MiniMX
Hello, Following the receipt of your item, you report that it is damaged, would you like us to proceed with an exchange of it? In case you wish to keep it, a commercial discount will be offered on your Mini MX account. We apologize for the inconvenience and remain at your disposal at 0972390537. Sportingly, Mini MX
A
Rating: 3 out of 5
Good price good choice but unfortunately really too little information on the products
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